Job Description:

The Opportunity: Grow Your Career

Responsible for delivering excellent customer service to all internal and external customers. Follows operational standards while maintaining a clean, organized working environment. Adheres to and promotes all operational, safety, and loss prevention standards within the ARRC. Acts with integrity and maintains a constant level of professionalism among 3PL partners, coworkers and customers. Works to drive results within the organization to achieve goals and objectives. Promotes a “can do” attitude all while being flexible, open minded and driving towards success as the organizations grows and expands with new initiatives and ideas.

Customer Service

• Role models REACH/ARRC Customer Service principles with internal / external customers
• Supports positive TJX ARRC culture and embodies the ARRC Customer Service Promise
• Responsible for maintaining the highest level of standards for fixture fulfillment, including right fixture to the right store, cleanliness and floor ready condition when received by stores
• Upholds fixture and supply delivery within the established timeline
• Upholds inventory integrity by following established procedures
• Supports production of revenue generating and expense reduction commodities

ARRC Operations

• Supports and responds to offloading of trailers containing daily recyclables
• Operates balers ensuring that bale production standards are met
• Extracting boxes and selection process at the baler for reuse
• Unloading fixtures and boxes from trucks using a pallet jack
• Supports various supply production programs as instructed
• Upholds Best Practices in all areas

Human Resources

• Upholds a culture of honesty, integrity and respect
• Communicates accurately and effectively with Management and Associates
• Accepts recognition and constructive feedback
• Adheres to labor laws and Associate meal and break period policies

Loss Prevention/Safety

• Adheres to all operational and loss prevention controls according to company guidelines and policies
• Properly handles recovered merchandise and misroutes
• Identifies and communicates alert signals and potential safety issues immediately to Management/Loss Prevention to ensure a safe environment
• Promotes clean and safe working conditions
• Upholds company policies and procedures
• Other duties as assigned

Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet certain service or hours requirements are eligible for: 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; scholarship program. All benefits are provided in accordance with and subject to the terms of the applicable plan, agreement or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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