About Zaincash

ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq.

Responsibilities:

• Conduct Analysis and Investigation: Diligently manage and investigate alerts within the Eastnets SYSTEM to identify potential instances of money laundering or terrorist financing activities.
• Customer Interaction and Decision-making: Engage with customers to conduct thorough investigations and deliver initial decisions on cases promptly.
• Meeting Daily Targets: Consistently achieve daily targets set by the direct supervisor while ensuring the accuracy of analyses conducted.
• Compliance and Documentation: Ensure meticulous adherence to unit procedures by accurately archiving all investigations.
• Monitoring System Assessment: Continuously assess the AML transaction monitoring system to minimize false positives, and promptly escalate abnormal findings to the direct supervisor.
• Adherence to Additional Tasks: Perform any other duties related to the unit as assigned by the direct supervisor.

Requirements

• Bachelor's degree in Business Administration, Finance, Law, IT, or a related field.

Industry Experience & Skills:

• Minimum 1-2 years of experience in the fintech, digital payments, or telecom sector (Internal experience within ZainCash operations or customer care is highly preferred).
• Basic understanding of AML/CFT regulations, KYC, and screening concepts.
• High attention to detail with the ability to accurately analyze data under high-pressure and tight deadlines.
• Good command of English and proficiency in MS Office (especially Excel)