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At Avera Heart Hospital, you’re not just joining a workplace – you’re becoming part of a family. With more than 700 dedicated employee, we deliver care that truly makes a difference. Our commitment to excellence has earned us the distinction of being one of only a handful of hospitals nationwide – out of more than 4,000 – to achieve a double 5-star rating from the Centers for Medicare and Medicaid Services.

Position Highlights

Position Summary:

The ER Registration/PBX Operator is responsible for registering ER patients and direct admits, accumulating and entering all necessary patient demographics and insurance information in the computer system with timeliness and accuracy.  The position also handles all switchboard functions such as receiving incoming calls, paging, transferring and providing general information.  Exceptional customer service skills and confidentiality a must.

Work Schedule:

Flexible scheduling to cover all shifts and weekends.

Education/Experience:

High school graduate or equivalent required.  PBX and/or Patient Registration experience in a health care setting preferred.

Licensure/Certification:

None Required.