What is the opportunity?

Shared Services - Data Service Delivery provides security Masterfile as well as pricing data to RBC I&TS core business systems globally. The activity is covered on a 24/5 basis through a Follow The Sun model with a presence in Asia, Europe and North America.

You will be supporting Europe region, working hours would be between 3pm-12am or 4pm-1am. However, flexibility is required to support business needs.

What will you do?

• Responsible for global price delivery for North America, Continental European and Asian clients (Global pricing model)
• Responsible to develop the center of excellence, CPS & MDF (future EDM) in Malaysia.  
• Support America’s offshore model through CPS & MDF (future EDM)
• Take on critical role in assisting and facilitation of the TOM for DSD Malaysia
• Accountable for the quality of the services delivered.
• Promote quality client service with client-focus and client first mentality.
• Providing a high level of service by responding to all client inquiries within a reasonable timeframe in order to maintain the company’s image and strengthen client retention
• Ensuring that all securities are priced at month end in order to produce complete and accurate client statements from custody platforms
• Responsible for verifying and confirming with pricing suppliers and other pricing sources all pricing data not meeting the required tolerance levels of the entire database
• Establishing communication networks with all business units for the receipt of pricing data

What do you need to succeed?

Must-have

• Minimum 1 year of working experience, however open to explore fresh graduates
• Business and Financial Services Acumen
• Strong knowledge of markets and securities
• Capacity to juggle between priorities and manage pressure
•  Efficient time keeping

Nice-to-have

• Knowledge of compliance and industry requirements
• Understanding of domestic and global investment markets
• Excellent organizational skills
• Strong written and verbal communication skills
• Client focused
• Good operational skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.