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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This bilingual (French/English) position support raters and team lead in routine administrative and operational tasks. Enter data into customer files and collect, prepare, and distribute required documentation.

Job Type: Full-Time / Permanent  / Hybrid

Workdays: Monday to Friday (must be able to work ALL 5 days of the week)   

Shift Hours: 2.30 PM to 10.30 PM (must be able to work a minimum of 40 hrs. per week)   

Shift Duration: 8 hours a day (requires flexibility with Start and Finish time)   

Work Location: 1930 DERRY ROAD EAST MISSISSAUGA, ON L5S 1E2 

Key Responsibilities and Duties 

• Assist with clerical and administrative tasks, including information gathering, document preparation, photocopying, faxing, and file organization.

• Perform data entry and document scanning activities.

• Complete the initial review of B3 customer files and open LVS records as required.

• Support raters with general office duties, including reports, forms, claims, and related documentation.

• Answer and route phone calls from partners and other offices.

• Operate the scanning station and maintain document imaging processes.

Requirements 

• 6 months of previous administrative experience – Required

• Proficiency in French and English (written and spoken) – Required (regular interactions with clients inside Quebec – 50%)

• Intermediate computer skills: Word, Excel, and Outlook (Microsoft Office) – Required  

• Bachelor's degree or international equivalent – Preferred 

• Typing speed of 40+ words per minute with 90% accuracy 

• Fast learn and adapt skills to different systems 

• Ability to work with minimal supervision 

• Strong analytical thinking, problem-solving, basic research, attention to detail, and time management skills 

• Ability to work in a fast-paced environment 

Expenses/Working Conditions 

• Adhere to the company’s Appearance Guidelines. 

Compensation and Benefits  

• Vision, health, and dental benefits after 3 months of service. 

• Overtime.  

• Weekly Pay/ Direct Deposit- Every Friday. 

• Immediate access to UPS ‘Employee Discounts’ upon hiring. 

• Paid training. 

• Pension Plan. 

• Free Onsite Parking. 

• Opportunity for advancement within a Fortune 50 Company. 

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.