D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer’s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

Responsabilities

• Responsible to manage the payment preparation and execution life cycle according to the business needs and following Treasury rules
• Performance Management and Service Delivery Processes accurately for all multi entity payment runs through SAP following schedule and guidelines
• Ensures proper document management (retention of payment request evidence and other audit relevant documents)
• Timely resolution of unpaid items, items excluded from payment proposal, returned payments and incoming payments from suppliers
• Partners with and supports requestors and stakeholders to solve all issues related to the Payment process
• Challenges exceptions and manual requests, striving to ensure compliance of TCM vision: end-to-end processes are automated and straight through with minimum manual intervention to save time and avoid risks.
• Provides timely assistance and customer-oriented support for incoming queries and issues from stakeholders
• Participates and assists in driving the knowledge management process including the development of user manuals, knowledge bases, FAQs, etc.
• Supports the measurement and delivery of service levels and KPI targets
• Plans, facilitates and/or executes assigned special projects and effectively collaborates with business partners both internal and external with adequate follow-ups
• Supports continuous improvement of services in quality and effectiveness in close collaboration with line manager, peers and cash management.
• Isolates problem trends and ensures that troubleshooting efforts are completed for recurring problems until permanent solutions are found
• Provides services at expected levels with a clear customer service and escalates exceptions
• Interacts proactively with all functional areas of the NGSC to ensure appropriate accounting, financial reporting and settlement of revenue matters is accomplished
• Coordinate with local entity, NGSC and outsourced activities to provide seamless service
• Responds to 2nd level support tickets received at Solution Center
• Follows up on returned payments and unallocated amounts resulting of a supplier’s return.
• Actively seeking innovation, embracing and deploying new technologies and unceasingly aiming for automation and simplicity
• Ensures all processes, policies and procedures are clearly defined, fully documented, in line with standards and consistent with best practices. Timely performance of internal controls relevant to Payments
• Proactively challenge the status quo and comes up with making fact-based recommendations to drive continuous improvement
• Ensure compliance with Accounting Manual (NAM), Financial Controls Manual (NFCM) and regulatory requirements
• Promote a strong and controlled environment, follow up on audit issues and support the implementation of correcting measures
• Actively support the NGSC working style by being inclusive, proactive, respectful, and results driven in alignment with values and behaviors

Requirements

• 2+ years of relevant experience, with good functional exposure to Accounts Payables processes. Treasury and Cash Management experience is a plus
• In-depth knowledge of Accounts Payables processes and system solutions.
• SAP knowledge: experience with SAP FI/MM and Business Warehouse.
• Conceptual thinking and ability to align specific functional requirements with the overall Treasury & Cash Management strategy
• Demonstrated ability to work effectively in a multi-national organization
• Previous experience within financial shared service centers desirable
• Previous experience working in projects to drive performance improvements
• Detail oriented, professional attitude, reliable and team player

Benefits

• Broad range of activities, tasks, and projects
• Flexible working conditions
• Minimum 5 weeks of vacation
• Paid sick days
• Meal vouchers
• Vouchers (B-day voucher, wedding, and new born surprise)
• Contributions to wellness programs (multisport card)
• Fishing for Friends program – our referral program
• Refreshments in the D-ploy office
• Further development and professional advancement
• Friendly and international working environment
• Company-sponsored events
• Competitive salary and various benefits

Is IT in your DNA?

If you believe you are a good match for this role, or any other opportunities for which D-ploy is currently staffing, then we are very keen to speak with you. You can apply though a variety of channels, including our website www.d-ploy.ch or by reaching our directly to our recruitment team [email protected].