Agency

Department

Our Commitment   

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.   

Who we are 

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery. 

What we want

The Academic Advisor II, with minimal assistance, drives engagement and empowers students to achieve their academic and career goals. This position will play a vital role in maximizing undergraduate student retention by building relationships with students and clarifying procedures and academic requirements for specific programs or majors.

What you need to know

• Salary: Commensurate

• Schedule/Location: Full-time | College Station, TX

• Cover Letter/Resume: A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section.   

Qualifications

Required Education and Experience

• Bachelor's degree.

• 2 years of advising or related experience.

Preferred Qualifications

• Knowledge of the history and role of academic advising in higher education and at Texas A&M University.

• Knowledge of Texas A&M University policies, procedures, rules, and regulations relevant to academic advising.

• Knowledge of legal guidelines of advising practice, including privacy regulations and confidentiality.

• Knowledge of the characteristics, needs, and experiences of major and emerging student populations.

• Knowledge of how various environments are created and maintained in advising interactions for major and emerging student populations.

• Knowledge of resources and effective, appropriate responses to address mental health issues that may affect the well-being of students.

• Knowledge of information technology applicable to relevant advising roles.

• Knowledge of training methods and techniques for planning, designing, developing and delivering instructional content that is engaging, effective, relevant, and applicable to achieve desired learning outcomes.

• Skilled in conducting research and developing and delivering training on topics within the field of academic advising, including organizing activities for professional development.

Knowledge, Skills, and Abilities

Knowledge

• NACADA's Core Values of Academic Advising.

• Theories relevant to academic advising.

• Academic Advising models, approaches, and strategies.

• Professional standards and ethical guidelines for academic advising.

• Expected student learning outcomes of academic advising.

• Expected student success outcomes of academic advising.

• Curriculum, degree programs, and other academic requirements and options, to include changes and revisions over time.

• Critical partners for academic advisors and their role in the advising process.

• Campus and community resources that support student success.

• Project management principles and processes.

• Professional standards and ethical guidelines for coaching, coaching models, and methods and techniques to evaluate the effectiveness of coaching.

Novice-Level Skills

• Discussing and referring students to appropriate campus resources for mental health issues.

• Conducting research and developing and delivering training on advising tools and strategies, campus resources, and relevant updates for faculty and staff.

• Supervising student employees to assist with administrative advising duties and programming.

Advanced Beginner-Level Skills

• Articulating a personal philosophy of academic advising in alignment with NACADA models, strategies, and approaches.

• Communicating in a respectful, and confidential manner using various communication approaches and modalities.

• Promoting student understanding of the purpose and underlying rationale of the curriculum to set expectations for student learning.

• Facilitating problem-solving, decision-making, and meaning-making for students through the advising process.

• Identifying high-risk indicators, as reported by faculty, to ensure student success.

• Engaging in ongoing assessment and development of self and the advising practice.

• Planning and/or delivering various department related advising, student success, retention events and academic campaigns.

Competent-Level Skills

• Creating rapport and building relationships, including guiding, coaching, and/or mentoring students and collaborating with critical partners.

• Planning and conducting advising interactions to achieve student learning and student success outcomes, operating within your scope of authority, and connecting students to resources.

• Demonstrating high ethical standards in advising.

• Facilitating planning and goal setting, both short-term and long-term, to achieve individual learning targets and enable future readiness for students through the advising process.

• Observing and identifying trends in the impact of academic advising on student learning outcomes through data review.

• Using appropriate academic advising technologies to support students, including providing reports for advising initiatives and special populations.

Responsibilities

Advises Students

• Collaborates with students to understand and develop realistic and attainable educational and academic goals and provides input on related majors, minors, future education and career options that best align with goals.

• Educates students about and prepares and assists them with full array of academic processes (e.g., registration, add/drop, Q drops, withdrawals, change of curriculum submissions, etc.) by sharing university and college policies, program requirements, transfer credit decisions, etc.

• Reviews student's academic record and counsel students regarding core and degree course selection and implication of selected courses and/or exception requests.

• Provides input on probationary decisions.

• Creates and maintains updated relevant records and notes (e.g., student contact, advisor notes).

Delivers Student Success and Retention Strategies

• Consistently engages student population utilizing various outreach methods (e.g., in-person and online) to cultivate a professional relationship to keep students informed of critical and relevant personal, academic and professional deadlines, updates, information and events.

• Proactively shares with students available academic, professional, and health and wellness resources (e.g., Academic Success Center, Career Center, Student Organizations, Counseling & Psychological Services, Disability Resources, etc.). May refer students with identified needs as appropriate.

• Actively monitors students' progress through the program by reviewing and assessing academic records to determine status of progression, completion of degree requirements as well as identifying and referring those students in which additional intervention and guidance may be recommended to reaching academic goals.

• Leads the planning and/or delivery of various department related advising, student success, retention events and academic campaigns (e.g., New Student Conference, 1st semester advising, inquiries from prospective students).

• Assesses individual students' stage of academic development and promotes their growth by determining suitable developmental tasks.

Team Building and Support

• Assists in training of and sharing of information for new staff members and student workers within the academic advising department.

Training & Development

• Up to 10% training and development per year to complete in-class and on-the-job training programs, which may include shadowing, departmental/college/school trainings, university training, university, state, and national advisor meetings, regular staff and supervisory meetings, and other activities approved by the supervisor. Trainings must include Advisor Onboarding Training (new to Texas A&M hires) and Becoming a Master Academic Advisor.

• Note: Time reserved for training and development may be adjusted based on employee performance and supervisor discretion.

Additional Information

Machines or equipment used in the performance of essential duties

Personal computer and office software (e.g. Microsoft Office Suite)

Telephone

Physical Requirements

• Ability to move light, medium or heavy objects with assistance.

Other Requirements and Factors

• This position is security sensitive.

• This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures.

• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirement.

• This position may require work beyond normal office hours and/or work on weekends.

• This position allows alternate work location per TAMU guidelines.

• This position may direct and/or evaluate the work of others.

Why Texas A&M University?   

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.   

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

• 12-15 days of annual paid holidays

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month

• Automatic enrollment in the Teacher Retirement System of Texas

• Health and Wellness: Free exercise programs and release time

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee

• Living Well, a program at Texas A&M that has been built by employees, for employees

• Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.