Zirtual is a work-life balanced company that offers law firms practice area specific, experienced virtual paralegals. Our US-based paralegals strive to meet and exceed attorney-client needs and expectations.  Zirtual offers paralegals in every practice area and state, both transactional and litigation. 

Our paralegals are vital members of Zirtual. The paralegal is the main point of contact with their assigned client(s) and will work independently with the law firms. The paralegal will receive support from their assigned Account Supervisor, who will assist the paralegal & law firm relationship with plan modifications, questions, feedback on quality, delegation and collaboration best practices, and more.

The paralegal will provide a high-level professional service by working on tasks and projects as assigned by the client, and ensuring they are executed on time and to the highest level of quality. The paralegal is responsible for being the main point of contact for their assigned client(s), and being familiar with each clients’ needs and preferences. 

The paralegal must have consistent and proactive communication with clients and the Account Supervisors. Paralegals are expected to be available for clients during business hours as agreed upon with each client, but around-the-clock availability is not expected. Paralegals ensure time is entered on a daily basis using a provided tool, respond to all communication within a mutually established response time expectation tailored to each client’s needs, maintain detailed and up-to-date client profiles, and follow Zirtual's best practices for success.

Job Overview

Paralegals within Zirtual’s Paralegal Division are custom matched based upon the client’s specific needs, practice areas and state. The outlined tasks below will vary based on each client and practice area. When reviewing, please consider those tasks applicable to your specialty. 

In general, paralegals are expected to have a minimum of 3 years of experience handling the below outlined duties. 

When offered a client, you will be provided with a Statement of Work that outlines the pay rate for the specific client as well as any area specific additions. While paralegals may be asked to handle legal assistant tasks, the rate will be outlined in the provided Statement of Work. 

Professional Liability Paralegal – AI-Focused Practice

Practice Area: Professional Liability / Litigation
Hours: 80 hours per month
Work Arrangement: Remote, 1099 Independent Contractor

About the Opportunity

We are seeking a highly organized, proactive Professional Liability Paralegal with hands-on experience using AI tools to support an attorney managing a high-volume caseload involving professional liability matters, including nursing home claims.

This is an AI-forward legal practice, and the attorney is specifically looking for a paralegal who is already comfortable using AI technology in their day-to-day work. The ideal candidate will not simply be interested in learning about AI—they should have experience using, implementing, and deploying AI tools to improve legal workflows, efficiency, organization, and productivity.

This is an excellent opportunity for a technologically savvy paralegal who enjoys taking initiative, identifying opportunities for automation and efficiency, and helping a busy legal practice operate more effectively.

Key Responsibilities

• Manage and organize attorney email communications and assist with client communication
• Draft clear, professional correspondence
• Provide case management support for a high-volume caseload
• Maintain calendars and track deadlines, case milestones, and follow-up items
• Assist with settlement-related processes and documentation
• Organize and manage case information and documentation
• Help keep matters moving forward through proactive follow-up and case coordination
• Use AI tools to improve efficiency, organization, drafting, research, and other legal workflows
• Identify opportunities to incorporate AI into existing processes
• Deploy and utilize AI tools independently as part of the day-to-day workflow
• Adapt to new AI technologies and systems as the practice continues to evolve

Requirements

Required Qualifications

The attorney is specifically seeking a candidate who has:

• Demonstrated hands-on experience using AI tools in a professional or legal setting
• Comfort independently deploying AI tools to improve workflows and productivity
• An understanding of how AI can be used responsibly and effectively in legal work
• Strong written and verbal communication skills
• Excellent organization and attention to detail
• The ability to independently prioritize and manage tasks in a high-volume environment
• Strong judgment when communicating with clients, attorneys, carriers, and other professionals
• A proactive mindset and willingness to identify ways to make processes more efficient

AI experience is a key requirement for this position. Candidates who have only experimented with AI casually or have limited exposure to AI tools may not be the best fit.

Preferred Experience

• Professional liability litigation
• Medical malpractice or nursing home litigation
• Insurance defense
• Experience working with insurance carriers
• Experience with Case Guild or similar AI-powered legal technology
• Experience implementing AI tools into legal workflows
• Experience using AI for drafting, summarization, document review, legal research, case organization, or other legal support functions

Benefits

COMPENSATION & BENEFITS

• You will be compensated as a 1099 independent contractor.

NOTE:

• Zirtual does not guarantee hours or clients. Please note that this application is to join the Zirtual contractor network. If offered to join, you will be considered for client opportunities that best match your skills and interests.

Protecting Yourself from Recruitment Scams

Zirtual is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in phishing and fraudulent schemes where individuals impersonate Zirtual representatives and offer job seekers false interviews or job offers. These scams often attempt to extract payment or sensitive personal information.

To help you navigate your job search with confidence, please keep the following points in mind:

• No Financial Requests: Zirtual will never ask for payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
  
• No Equipment: Zirtual does not provide equipment and does not request candidates to pay for equipment.
  
• Please always verify communications:
• Direct from Zirtual: If you receive an email from one of our recruiters, it will only come from an @zirtual.com address.
  
• Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @zirtual.com before providing any personal information or clicking on links.
  
• What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Zirtual, please report it immediately to [email protected]. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.