Jobs Companies Voxidea-Stafi 04. Case Manager | Fully Remote | USD Payments

About this 04. Case Manager | Fully Remote | USD Payments role at Voxidea-Stafi

Voxidea-Stafi · Remote · Mexico

Voxidea connects bilingual Latin American professionals with fully remote opportunities at U.S.-based law firms. 🌎💻

We’re looking for a skilled Case Manager specializing in Personal Injury and Immigration Law cases to join our team! If you're highly organized, personable, and passionate about delivering exceptional case management, we’d love to hear from you. 🚀✨

📋 What You’ll Do:

  • Client Onboarding & Communication: Conduct case management introductions, monitor that the client is receiving proper medical treatment or fulfilling other requirements, and conduct regular check-ins with clients to provide updates and gather information.📝📞
  • Case Management: Efficiently monitor case progress, ensuring all client interactions are accurately documented and all files and reports are properly saved. 📂✔️
  • Calendar Management: Keep track of key deadlines and follow-ups, ensuring that all stakeholders are notified and updated. 📅✅
  • Third-Party Coordination: Provide and retrieve necessary information to/from medical providers, follow up on liability issues and policy limits, and handle communication with insurance companies, Government Agencies, and the USCIS. Prepare and send out MedPay demands as needed. 🏥📞

Requirements

Our Ideal Candidate:

  • Has at least 1 year of experience in a law firm, with a focus on Personal Injury (PI) and Immigration cases. 💼
  • Has a strong understanding of U.S. Personal Injury and Immigration legal procedures, and case management. ⚖️
  • Has a background in customer service and sales (highly desirable). 💬
  • Is proficient in verbal and written communication skills in English (C1 or higher). 🗣️
  • Has excellent prioritization and time-management skills. ⏰
  • Can work independently and handle confidential information with discretion. 🔒
  • Holds a Bachelor’s degree in law (preferred). 🎓
  • Permanently resides in Latin America. 🌍
  • Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. 💻

Benefits

🎁 Why You’ll Love Working with Us

  • Long-Term Opportunities: Build a lasting professional relationship with us. 🏆✨
  • Fully Remote: Work from the comfort of your home—no onsite travel required. 🏡🌍
  • Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition. 🏖️☀️
  • Wellness Support: Access in-house psychological and wellness coaching services. 🌱💚
  • Holistic Growth: Free access to coaching programs that support your personal and professional development. 📚
  • Exclusive Learning Access: Unlock free access to over 200 courses. 🎓📖

Take the next step in your career with Voxidea. Apply today and join our innovative team! 🚀✨

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About Voxidea-Stafi

At Voxidea-Stafi, we’re not just offering jobs—we’re offering opportunities to grow and thrive in your career. Imagine being part of a dynamic team that values your skills, provides ongoing support, and connects you with incredible clients, primarily law firms, who rely on your expertise to excel.

Here’s why working with us is a game-changer:

  • Holistic Support: Access our in-house psychologist to help you balance work and life effectively.
  • Skill Development: Choose from over 200 on-demand courses to sharpen your expertise or learn something new.
  • Coaching & Growth: Benefit from our experienced coaches, language specialists, and IT support team, who are dedicated to helping you succeed.
  • Career Opportunities: Work with prestigious clients, primarily law firms, in a role that matches your skills and ambitions.
  • Supportive Environment: You’re never alone at Stafi. Our team is here to ensure you succeed, with training, resources, and a clear path to advancement.

At Voxidea, we believe in empowering our team with the resources they need to thrive. Join us, and let’s achieve great things together!

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