We are looking for a Workplace Coordinator, that will support Facilities Team in Five9’s Porto office. This is a full-time position and will report to the Facilities Manager in Porto.

This position is 100% Office based.

If you are looking for a role that has both a project focused environment and still interacts with employees, this role is for you!

Job Duties:

• Meet and welcoming all visitors.
• Print and issue security badges to all visitors, contractors, new hires, and current employees.
• Coordinating courier services and package deliveries (domestic and international).
• Familiarity with office equipment, furniture, and card access systems.
• Update SharePoint for Facilities and post information for public consumption on facilities policies, procedures, and frequently asked questions.
• Work closely with external department members, to execute projects and to ensure all requests are taken care of in a timely manner.
• Provide excellent customer service, be well-organised, prompt and use sound judgment.
• Assisting with any special accommodation requests and workspace set up.
• Support employees snack program.
• Coordinating caterer access for meeting or events. Set up and clean-up as needed.
• Assist with setting up and taking down for daily/weekly/last minute meetings, corporate events or Employee Events.
• Stocking and maintaining all supplies.
• Monitor internal Slack and email communications.
• Filing and processing all the correct paperwork for billing.
• Assist with daily office operations, including filing, scanning and archiving documents and contracts data entry, and answer and forward calls.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Between 1 to 2 years of hands-on experience in facilities or front office.
• Strong English communication skills, both written and verbal.
• Bachelor’s degree in business or hospitality or applicable work experience.
• 1+ years of experience managing an active front desk for a mid-size company preferred.
• Experience working with all levels of employees, including upper management.
• Excellent communication, organisation, and problem-solving skills.
• Must be organised, structured, methodical, and attentive to detail and possess a high degree of follow-through.
• Proven ability to establish priorities among multiple tasks and work collaboratively with team members to achieve common goals.
• Positive attitude and a willingness to learn.
• Must be customer service and quality driven.
• Must demonstrate proficiency in working collaboratively and cross-functionally within the organisation to execute tasks under tight deadlines, demonstrating sound “relationship management” skills both within and external to the organisation.

Benefits:

• Five9 Shares
• Bonus Scheme
• 10% Flexi Benefit
• Meal Allowance
• Medical Insurance
• Life Insurance 
• 25 day Annual Leave + Public Holidays