Strategy & Commercial Manager - Colchester & Chelmsford

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a Strategy & Commercial Manager to join our East England team. This is a hybrid role. In this role, you’ll help us build strong relationships with our restaurant partners in Colchester & Chelmsford, using data-driven insights to improve our customer proposition and accelerate local growth.

Get to know our Commercial team — what drives us, how we work, and what you can expect. https://careers.deliveroo.co.uk/the-commercial-team/

What You’ll Be Doing

You’ll be joining the Regional Growth team. We are responsible for the commercial output of our mid-market restaurant partners across the UK and Ireland, focusing on bringing the best local selection to our customers and unlocking growth opportunities for our restaurants.

Here’s what your day-to-day might look like:

• Own Regional Performance: Act as the local expert and face of Deliveroo for Colchester & Chelmsford, mapping out the local sales strategy to close value proposition gaps.

• Manage Top Partnerships: Lead account management and commercial negotiations for top restaurant partners, optimising their performance on our platform to drive growth.

• Drive Data-Led Insights: Analytical review of restaurant and city performance data to identify strategic improvements across selection, pricing, and operations.

• Expand Local Selection: Identify, pitch, and onboard top local favourite brands to Deliveroo, setting them up for long-term operational success.

• Collaborate Across Functions: Partner with field-based Account Managers, Operations, and Marketing teams to maximise local hero brand growth and campaign participation.

What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

• Commercial and Sales Track Record: Proven experience in account management, sales, or commercial strategy roles, with a target-oriented mindset.

• Data-Led Decision Making: Strong understanding of how to interpret performance data to identify commercial trends and build actionable growth plans.

• Stakeholder Management: Proven ability to build trusted relationships, influence independent restaurant owners, and lead successful business negotiations.

• Strategic Market Mapping: Ability to understand a local competitive landscape and translate customer experience gaps into a structured sales strategy.

• Mobility Requirements: A valid UK driving licence and use of a car, with the flexibility to balance field-based territory visits (2-3 days per week) with remote or office work.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!