Position Summary:

IEM is currently seeking a Shipping Clerk for our Greenfield, IN location and will report into the Indy Forward Shipping Hub Manager. The Shipping Clerk is responsible for the accurate and timely processing of all outbound shipments and will play a key role in supporting our warehouse and operations team in a fast-paced manufacturing environment.

Please note: This position requires 100% in-office presence in our Greenfield, IN offices and does not offer remote work.

Key Responsibilities:

• Prepare, pack, and process all outbound shipments accurately and on time, ensuring compliance with shipping documentation requirements
• Verify shipment contents against packing slips, purchase orders, and bills of lading; resolve discrepancies promptly
• Coordinate with carriers and freight partners to schedule pickups, track shipments, and manage delivery timelines
• Maintain accurate shipping records, logs, and databases; generate shipping reports as required
• Operate warehouse equipment including counterbalance and reach forklifts, pallet jacks, hand trucks, and RF scanning systems safely and in accordance with all WorkSafeBC protocols and site safety standards
• Utilize warehouse management systems (WMS), shipping platforms (e.g. ShipStation, UPS WorldShip, FedEx Ship Manager), and Microsoft Office Suite to process orders, generate labels, and maintain accurate digital records
• Receive, inspect, and stock incoming materials; process returns and manage RMA documentation
• Communicate cross-functionally with the operations, procurement, and customer service teams to ensure order fulfillment accuracy
• Maintain a clean, organized, and safe shipping and receiving area in compliance with WHMIS and workplace safety standards
• Support continuous improvement initiatives within the shipping and warehouse function
• The candidate will be expected to perform additional duties as assigned to support the team and organization

Qualifications:

• 1–3 years of experience in a shipping, receiving, or warehouse role; manufacturing environment preferred
• Proficiency with shipping and logistics software including WMS platforms, ShipStation, UPS WorldShip, or FedEx Ship Manager; intermediate to advanced Microsoft Office Suite skills (Excel, Word, Outlook) required
• Comfortable with data entry, digital record-keeping, and generating shipping reports; experience with ERP systems (e.g. SAP, Infor, NetSuite) considered a strong asset
• Minimum 2 years of hands-on warehouse experience in a manufacturing, distribution, or industrial environment; familiarity with warehouse layout, inventory flow, and dock operations required
• Experience with domestic and international freight shipping, customs documentation, and carrier coordination
• Valid forklift certification for counterbalance and/or reach truck required; experience operating pallet jacks, hand trucks, and other powered industrial equipment an asset
• Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment
• Knowledge of WHMIS, TDG (Transportation of Dangerous Goods), and BC workplace safety regulations considered an asset
• Excellent communication and organizational skills
• Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.