Role and Responsibilities:

• Works with clients and multi-disciplinary teams to ensure the realization of business outcomes in working solutions
• Write business user stories and development tasks, organizing team documentation, consolidating data to implement technical aspects of a business solution, and creating graphic user interfaces and journeys
• Identify project / production issues and works with project team to provide solutions or escalates to avoid project delays
• Track, organize and document requirements gathering sessions, and driving projects forward
• Must be able to work independently demonstrating initiative in finishing their work in a timely and effective manner
• Build strong relationships with client and internal team members to deliver success
• Continue expansion and development of new skills, techniques, and tools through continuous learning
• Has a collaborative sprit and is a team player
• Is digital-savvy and informed on trends and technologies in the digital space
• Must be resourceful, with the ability to find solutions where they are not obvious

Preferred Qualifications:

• BS/BA in relevant program, or equivalent work experience
• Familiarity with multiple functional suites and software packages for requirements (JIRA, Azure DevOps, etc.)
• Experience with multiple SDLCs such as Agile, Scrum and traditional waterfall
• Certifications such as CSPO a "plus"
• Foundation in core Product Management skill sets
• Worked on multiple teams and projects simultaneously
• Strong written and verbal communication skills
• Strong skills in MS Word, Excel, and PowerPoint are great assets
• Digital agency experience is a plus