Job Summary:

Arizona Clinical Trials (ACT) is seeking an experienced lab operations manager to lead our clinical research laboratories and lab personnel across multiple locations in the Phoenix, Flagstaff, and Tucson area. As a key member of our team, you will play a crucial role in overseeing clinical research laboratory operations and ensuring the highest standards of scientific excellence.

The Laboratory Manager will play a key role in equipping our team with the expertise needed to drive advancements in health outcomes.

Title: Research Laboratory Manager (Phase I-III) (Phlebotomy & Operations)

Status: Full-time, Exempt, On-site, Monday-Friday, 7am-4pm 

Compensation: $85,000 - $110,000 per year, depending on experience

Location: Onsite in Chandler, AZ 

Essential job functions/duties

Reasonable accommodation(s) may be made to enable individuals with disabilities to perform these essential functions.

• Provide oversite of Phase 1 project set-up with local laboratory facility as well as data transfer to sponsor as required.
• Provide oversite of project set-up with local laboratory facility as well as data transfer to sponsor as required.
• Engage laboratory staff in preparation for new studies. Conduct meetings to discuss protocol, lab manual, specific lab needs, etc
• Work closely with investigators to understand project requirements, provide technical expertise, and contribute to the development of lab specific research protocols.
• Provide leadership oversight for Research Phlebotomy, Specimen Processing and Send outs across multiple ALH and ACT locations.
• Interview, hire and supervise lab staff. Oversee onboarding, training and co-ordinate with site managers to address personnel issues that may occur.
• Review and approve timecards in a timely manner including PTO requests.
• Conduct performance evaluations as indicated by the organization for both current team members and new hires.
• Travel on-site as needed to meet with staff, address concerns related to quality and safety and provide hands-on training as needed.
• Standardize workflow across all locations fostering collaboration and consistency in research practices.
• Research, purchase, and track laboratory equipment on a regular basis (inventory management) for all sites.
• Identify and implement quality and productivity related initiatives.
• Temporarily perform phlebotomy, specimen processing to cover for personnel out on leave/time off or designate coverage for sites based on urgency and patient volume
• Responsible for oversight of the quality assurance, including preparing for audits/ inspections and maintenance of records.
• Review lab manual(s) and verify specimen collection methods, blood draw tubes and instrumentation needed to perform the study.
• Perform quality control (QC) of data transfers to sponsors.
• Ensure all laboratory activities adhere to regulatory requirements, including Good Laboratory Practices (GLP) and other relevant guidelines.
• Lead and inspire a team of laboratory professionals, fostering a culture of innovation, collaboration, and continuous improvement.
• Other duties as assigned.

Knowledge/Skills/Abilities Required

• Bachelor’s degree in science or related field.
• Phlebotomy certification CPT or similar required
• National Certification (NCCT or ASCP) or equivalent preferred
• Five (5+) years’ of phlebotomy & specimen processing supervisor experience with demonstrated leadership qualities.
• Experience hiring, leading, training a Phlebotomy team required
• Clinical Research experience Phase I-III preferred.
• In-depth understanding of regulatory requirements for clinical research laboratories, including GLP.
• Ability to collaborate effectively with investigators, sponsors, clinicians, and other stakeholders to achieve common research goals.

Supervisory / Direct reports: 

• This role will have 8-10 direct reports from Day 1 with the responsibility to hire, train, and retain staff. 

Physical Requirements:

• Able to lift at least 25 lbs.
• Able to walk and stand for at least 50% of the day
• Able to sit for at least 50% of the day
• Communicate: hearing, talking, vision
• Able to type and do computer work for long periods

Travel Requirements

• Higher travel frequency anticipated during onboarding stage to familiarize across site operations. This could mean 2-3 days per week of travel to start with a lower frequency after onboarding. Interoffice travel may be required with use of company vehicle or mileage reimbursement

Work authorization requirements. 

• Must have valid documentation and authorization to work in the U.S. for any employer. Sponsorship, work visa, and/or visa transfer is not provided

EEO statement

It is the policy of the Institute for Liver Health DBA Arizona Liver Health and Arizona Clinical Trials to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities.

Other duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Other responsibilities may be communicated directly by the reporting manager/supervisor. Duties, responsibilities, and activities may change at any time with or without notice. 

Notice to Staffing Agencies: It is our policy that any and all contact with third party staffing or recruitment vendors come through our Talent Acquisition Team directly. We have an established and preferred network of contracted partners that we engage if and when we deem it necessary. We request that staffing agencies refrain from repeatedly contacting our hiring managers or employees directly. Unsolicited resumes, onsite solicitations, and inquiries will not be considered or responded to. Overly persistent and forceful inquires may also be blocked across our network at the domain level as spam. Thank you for your understanding.