As the Quality Control Team Leader, your primary responsibility is to lead and support a team of Quality Control Auditors and the NOK Auditor Lead to ensure that quality control standards are consistently upheld across the production line. Reporting to the Quality Control Shift Manager, you oversee daily operations within your team, ensuring that rejects and issues are effectively processed and resolved to maintain production quality. You play a key role in addressing automation-related rejects, guiding the team to handle issues accurately and efficiently. Additionally, you will monitor and support the performance and development of your team, fostering a proactive approach to quality improvement. Your collaboration with the Quality Control Shift Manager and cross-functional teams is essential for driving enhancements in quality processes, addressing performance metrics, and contributing to a culture of continuous improvement across shifts.

What You Will Be Doing:

• Lead and support the team of Quality Control NOK Auditors, ensuring the accurate execution of rejected item processing. Maintain high attention to detail and strict adherence to established procedures to support consistent quality outcomes
• Organise and sustain an efficient and orderly workspace for the quality control team, promoting a smooth workflow that aligns with quality standards and facilitates productivity during each shift.
• Ensure compliance with standard operating procedures and work based instructions within the team
• Manage the collection and documentation of rejection data, ensuring accuracy and relevance to support Quality Control Shift Managers in monitoring performance metrics and contributing to continuous improvement goals.
• Lead and support ad-hoc root cause analysis projects, to identify causes of rejects and implement corrective actions to mitigate future occurrences.
• Facilitate cross-training within the quality control team, enabling team members to handle various rejection stations and increase flexibility in daily operations

Who You Are:

• Excellent time management and organisational skills, with the ability to manage multiple tasks simultaneously.
• Effective communication and interpersonal skills, with the ability to collaborate cross-functionally.
• Able to conduct root cause analysis
• Strong attention to detail and accuracy.
• Experience in quality control role in manufacturing industry
• Been in a managerial or team leader role

What you will get in return:

● 70% off HelloFresh or Green Chef boxes
● Company pension scheme
● Gym membership
● Bupa private medical insurance (including dental & family cover options)
● Mental health first aiders and an employee assistance programme
● Dog friendly office! (London site only)
● Nursery support scheme
● Cycle to work scheme
● Group Life Assurance

Location: The Windmill, 1 Holme Lane, Spondon, Derby, DE21 7HW

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Hours: Wednesday - Saturday, 42 hours per week 7-7 (Day and Night shifts)

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.