As a Product Specialist at Getty Images, you will act as the bridge between our prestigious archive footage content partners, customers, and sales representatives. You will join an experienced team of archive footage experts, supporting customers with clearances, delivery, and licensing, while maintaining a strong customer service mindset to drive revenue and grow the business. You are highly organised, detail-oriented, and capable of managing multiple customer enquiries and both short and long-term projects simultaneously.
Your Next Challenge:
Managing an assigned account base focused on the German broadcast and production market, while also supporting new business enquiries from German-speaking customers.
Developing expertise in clearance and delivery processes across our content partners, enabling you to guide customers and internal sales teams on archive footage licensing.
Conducting sales discovery, identifying opportunities and collaborating with sales representatives to support revenue growth and achieve team targets.
Liaising with content partner teams to submit research, preview, and master requests, ensuring timely delivery across projects with competing deadlines.
You will provide outstanding customer service, build strong relationships and positioning the team as a trusted partner in the market.
Support invoicing and administrative processes tailored to the broadcast and production industry segment.
What You'll Need:
Minimum of 2 years’ experience in customer service, sales support, archive footage, or a related field.
Preferred background in broadcast and production sales, archive research, or archive licensing.
Fluent in German, with the ability to confidently communicate with German-speaking customers.
Ability to work both independently and collaboratively to meet customer deadlines.
Strong written and verbal communication skills in both English and German.
High level of accountability and attention to detail, with a consistent track record of delivering accurate results.
Comfortable working in a dynamic, fast-paced international environment.
There’s a story in every picture, a narrative in every frame.
We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be—and that it can move the world.
Working at Getty Images
Our goal is to be one of the best places to work globally, which means we’re dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals.
We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work.
Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market.
Our employees’ growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups. Learning about our business is paramount, and our open and transparent culture means you’ll have direct access to experts and senior leaders via open forums, all hands, and content hours.
Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
