Overview

We're looking for a welcoming and kindhearted sleep-enthusiast to join the team in our store! This is an exciting time to join the Brooklinen retail family: you'll help shape the retail experience for our customers today, and your insight and feedback might help shape our future stores as well. You’ll love this role if you’re as obsessed as we are with making people’s homes a happy, comfortable place - and providing amazing customer experiences along the way.

What you’ll do

Ensure an exceptional customer experience is delivered 100% of the time

Act as a Brooklinen brand ambassador, always putting the customer first  

Engage with loyal customers IRL and form new customer relationships

Educate customers on our product assortment, brand history, and value proposition

Work in the back of house to receive and organize inventory

Assist with the visual merchandising of the store and product

Support the planning and execution of in-store special events 

We’re Looking For

• 0-3 years of experience in a retail (or service-oriented) environment - this being said, we believe people with all types of experience could be great in this role and will be looking to the application screening questions as well as resumes to make our decisions!
• The ability to communicate clearly, confidently, and enthusiastically
• Strong judgment and a service- and solution-oriented approach
• The ability to work a flexible schedule, including evenings, holidays, and weekend shifts
• Someone who is passionate, inclusive, and positive
• The ability to stand for long periods of time, physically move products, and lift up to 20 pounds

Compensation 

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data, taking into account our company size, stage, industry, and location.

In addition, you will have the opportunity to participate in a Quarterly Bonus Program with a target % based on your role. 

Benefits & Perks

• 401(k) with a 4% company match
• 40% employee discount plus Friends and Family discount 
• Quarterly product allowance
• Commuter benefits
• Brooklinen welcome product bundle after 30 days of employment

Why Join Us?

Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.

Our Interview Process

• Initial Interview:
• Assistant Store Manager
• Final Round:
• Store Manager 

About Brooklinen

Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.