Key Responsibilities

 Property Management / Office Operations
● Monitor and manage incoming calls, emails, and voicemails
● Review tenant requests via property management system
● Coordinate non-emergency maintenance requests with vendors
● Route inquiries to appropriate departments or personnel
● Maintain organized records of communications and requests
● Ensure timely responses to tenants and stakeholders

 Maintenance Coordination (Daytime)
● Review maintenance requests submitted via tenant portal
● Dispatch appropriate vendors for non-emergency issues
● Track progress and follow up on completion
● Maintain communication between tenants and vendors

Executive Assistant Duties
● Manage CEO calendar and scheduling
● Coordinate travel arrangements
● Attend virtual meetings, courses, or trainings
● Transcribe meetings and summarize key points/action items
● Assist with administrative tasks for leadership

Requirements
● Strong written and verbal English communication
● High attention to detail and organizational skills
● Ability to multitask across operations and executive support
● Professional and polished demeanor
● Strong tech literacy and ability to learn new systems quickly

Tech Stack / Tools
● Property Management Software: Buildium
● Communication: Vonage, Email
● Productivity: Google Workspace (G Suite), Microsoft Office (Outlook, Word, Excel)
● Documentation & file management systems

Preferred Qualifications
● Experience in property management or real estate
● Prior executive assistant experience
● Bilingual (English/Spanish) highly preferred
● Experience with transcription or note-taking in meetings