At Otterbein, you are more than an employee—you are a Partner in Caring, working alongside others to deliver compassionate, person-centered care that honors each resident’s choices and dignity.

Key Responsibilities

Health Care & Regulatory Management

• Ensure the ministry maintains all required licensure, certifications, and regulatory compliance with federal, state, and local requirements
• Maintain current knowledge of healthcare regulations and industry standards
• Build and sustain positive relationships with regulatory agencies and surveyors
• Partner with local healthcare systems to support continuity of care and services
• Oversee the ongoing needs of the Health Center, Assisted Living, and campus care programs
• Maintain visibility and accessibility to residents and families to support engagement and satisfaction
• Ensure corporate compliance standards are implemented, monitored, and maintained
• Maintain awareness of Medicare, reimbursement structures, and their impact on operations

Financial & Operational Management

• Collaborate with the Executive Director and Home Office leadership to develop and manage the annual operating budget
• Monitor financial performance and implement adjustments to achieve operational and financial goals
• Manage key performance indicators including census, payer mix, case mix index (CMI), labor management, and expenses
• Partner with clinical, admissions, and support teams to support occupancy growth and appropriate admissions
• Ensure adherence to financial and operational policies established by Otterbein leadership

Leadership & General Management

• Provide leadership and oversight for daily operations to ensure high-quality services and outcomes
• Hire, coach, mentor, and develop leadership partners, fostering a positive and collaborative culture
• Maintain a strong, communicative work environment that reflects Otterbein values
• Build meaningful relationships with residents, families, and the community
• Maintain an active and visible presence within the community and with partners
• Meet regularly with the Executive Director and provide operational updates and reporting
• Support occupancy and census development initiatives
• Oversee the maintenance of buildings, grounds, and ministry assets
• Represent Otterbein professionally in community relations, outreach, and partnership opportunities
• Promote resident satisfaction, quality outcomes, and overall ministry excellence

Qualifications

• Current Michigan Nursing Home Administrator (NHA) license in good standing (issued by the State of Michigan)
• Bachelor’s degree in Health Administration, Long-Term Care Administration, Business, Gerontology, or related field (Master’s preferred)
• Minimum of three (3) years of experience in long-term care administration
• Demonstrated knowledge of Michigan state regulations, federal CMS requirements, and survey processes for skilled nursing facilities
• Strong leadership, communication, and decision-making skills
• Proven ability to manage operations, financial performance, and regulatory compliance
• Commitment to person-centered care and honoring resident autonomy

Apply today to join the Otterbein Jackson as the Licensed Nursing Home Administrator.