JOB SUMMARY:

The Associate Account Manager (AAM) is an early-career sales professional responsible for supporting the growth of Trace3 Government's Federal business by developing new customer relationships, expanding existing accounts, and building a qualified sales pipeline across assigned Federal agencies and programs. Working alongside experienced Account Executives, Business Development professionals, Solution Architects, and Engineering teams, the Associate Account Manager develops the foundational skills required to become a trusted technology advisor to Federal customers.

The Associate Account Manager participates throughout the sales lifecycle—including territory planning, prospecting, customer discovery, opportunity qualification, solution positioning, proposal support, and account development—while learning Trace3's consultative, outcome-based sales methodology. Success in this role requires intellectual curiosity, strong communication skills, business acumen, and a passion for helping Federal customers solve complex mission challenges through innovative technology solutions.

This position serves as the primary development path into an Account Executive role and provides hands-on experience across Trace3's portfolio of cloud, cybersecurity, AI, networking, infrastructure, data, digital transformation, and managed services solutions. Through structured coaching, technical training, sales enablement, and field experience, Associates build the competencies necessary to independently manage customer relationships and a personal territory. Advancement is based upon demonstrated performance, pipeline development, customer engagement, business acumen, technical proficiency, and alignment with Trace3's core values and leadership principles.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

• Develop and execute strategic prospecting activities to identify and qualify new opportunities within assigned Federal accounts and territories.
• Build and maintain a healthy sales pipeline through outbound prospecting, referrals, partner engagement, industry events, marketing campaigns, and customer networking.
• Research Federal agencies, organizations, mission priorities, acquisition strategies, contract vehicles, and key decision makers to support account planning activities.
• Conduct customer discovery conversations to understand business objectives, operational challenges, technical requirements, and mission priorities.
• Partner closely with Account Executives to develop territory strategies, account plans, and opportunity pursuit activities.
• Collaborate with Business Development, Capture, Solution Architects, Engineering, Marketing, and OEM partners throughout the opportunity lifecycle.
• Learn and effectively communicate Trace3 Government's portfolio of technology solutions, including cloud, cybersecurity, AI, networking, infrastructure, data & analytics, digital modernization, and managed services.
• Support opportunity qualification, pipeline management, forecasting, CRM hygiene, quote development, proposal activities, and customer follow-up.
• Maintain accurate and timely documentation of customer interactions, pipeline activity, forecasts, and sales opportunities within Salesforce.
• Develop an understanding of the Federal procurement lifecycle, including GWACs, IDIQs, BPAs, SEWP, GSA Schedule, and agency-specific acquisition processes.
• Build productive relationships with OEM partners and internal stakeholders to support customer engagements and solution development.
• Consistently achieve established activity, pipeline development, and performance objectives.
• Continuously expand technical, business, and Federal market knowledge through formal training, certifications, coaching, and self-development.
• Represent Trace3 Government professionally during customer meetings, conferences, partner events, and industry engagements.
• Perform additional duties and responsibilities as assigned.

REQUIRED SKILLS AND EXPERIENCE:

• Bachelor's degree in Business, Marketing, Information Technology, Engineering, or a related discipline, or equivalent professional experience.
• One to three years of experience in technology sales, business development, consulting, customer success, military leadership, or other customer-facing professional roles.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Strong business acumen with the ability to understand customer challenges and align technology solutions to desired business outcomes.
• Demonstrated ability to build relationships with customers, partners, and internal stakeholders.
• Highly organized with strong time management skills and the ability to manage multiple priorities simultaneously.
• Self-motivated, coachable, competitive, and committed to continuous learning and professional development.
• Experience utilizing CRM platforms such as Salesforce and standard Microsoft Office productivity tools.
• Ability to work independently while contributing effectively within a collaborative, team-oriented environment.
• Willingness to travel as business needs require.

PREFERRED SKILLS AND EXPERIENCE:

• Experience supporting or selling into the U.S. Federal Government market.
• Familiarity with Federal procurement processes and contract vehicles.
• Working knowledge of cloud computing, cybersecurity, networking, infrastructure, AI, data platforms, or managed services.
• Experience working with leading technology partners such as Cisco, Microsoft, AWS, Dell Technologies, Pure Storage, Nutanix, ServiceNow, or similar enterprise technology providers.
• Experience with consultative or solution-based selling methodologies.
• Active U.S. security clearance or the ability to obtain one.

LOCATION: Remote, but prefer candidates in Colorado 

SALARY RANGE: $ 50,000 to $ 60,000 + Commission ($67,000 OTE, DOE)

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this job, the employee is regularly required to:

• Remain in a stationary position for extended periods of time.
• Operate a computer, keyboard, and other office equipment using hands and fingers.
• Communicate effectively in person, over the phone, and through electronic means.
• Occasionally move about the office to access files, office equipment, and meeting spaces.
• Lift and/or move up to 15 pounds as needed.
• Maintain specific vision abilities, including close vision and the ability to adjust focus.

WORK ENVIRONMENT:

This position is performed within a secure, classified workspace. Employees must comply with all applicable security protocols and access control procedures, including restrictions on personal electronic devices and the handling of sensitive information.