The Maintenance Technician performs scheduled preventive maintenance services and participates in the installation and commissioning of KPI projects as assigned. The Technician performs customer support, ensures maximum equipment uptime, and provides excellence in customer service.

• Perform scheduled preventative maintenance on associated assets as directed by the Computerized Maintenance Management System (CMMS).
• Provide corrective / reactive maintenance on assets within the plant as required.
• Perform root-cause analysis on asset failures with goal to prevent reoccurrence.
• Participate in the installation and commissioning of KPI projects as assigned.
• Coordinate and participate in start-up services to ensure smooth transitions from project to service teams.
• Training of clients on support, recovery, and maintenance of field assets.
• Assist clients with parts orders, consumables, repair and return of defective parts, warranty services and requests for information pertaining to their systems.

Requirements

• Vocational school, related military experience, or job experience equivalent.
• 2-5 years' experience in at least three of the following areas:
• Software Development, preferably logistics related.
• Controls Development, preferably on conveyor or similar equipment.
• AMR, AGV, SDV installation, configuration and service.
• Mechanical installation and integration, preferably on high automation projects.
• Client service and troubleshooting.
• Facilities management
• Parts management
• Project Management
• Clear and effective communication style that builds client's trust and satisfaction.
• Ability to read blueprints, schematics and wiring diagrams to extract necessary technical information.
• Exceptional interpersonal skills (client service skills) and communication skills.
• PC Computer software and hardware literate.
• Basic computer networking skills.
• Must be a self-starter, well organized, and be able to work independently without on-site supervision.
• Involves frequent contact with employees and the management team.
• Work involves frequent change in activities and priorities.
• Must be willing and able travel to client’s sites 30%.
• Ability to lift, lower and carry objects up to 50 lbs., work from heights, climb ladders, and work in confined spaces.

• Work requires correctable vision, ability to identify and distinguish colors, depth perception, eye-hand coordination and manual dexterity.

• Must have a valid driver’s license and safe driving record.
• Ability and willingness to work on-call hours including weekend, night, and/or holiday work.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development