Apt Resources is seeking a dedicated and detail-oriented Human Resources Executive to join a reputable hospitality solutions company headquartered in Dubai. In this pivotal role, you will be responsible for managing the end-to-end HR operations for multiple boutique hotel clients, ensuring payroll accuracy, statutory compliance, and smooth workforce lifecycle management from onboarding to exit. Success in this role depends on delivering precise HR process execution (Employee Records, Onboarding, Attendance, Leave Management, Payroll, Self-Service, Accommodation, Assets, and Recruitment), while maintaining strong professional relationships with hotel management and staff.

Responsibilities

• Act as the first point of contact for HR issues for assigned boutique hotel clients.
• Maintain and manage employee records in both digital HRIS and physical systems.
• Execute onboarding and induction programs tailored for hospitality staff; complete exit formalities including clearance and settlement.
• Manage timekeeping systems (biometric/attendance) and support roster/shift scheduling.
• Administer leave management processes (application, approval, tracking, compliance).
• Collate payroll inputs, process payroll, and ensure statutory deductions and compliance with local employment laws.
• Manage HR self-service systems and support employees in accessing records/pay slips.
• Oversee accommodation allocation for hotel employees and track assets (uniforms, ID cards, IT tools).
• Coordinate recruitment cycle: posting, shortlisting, interviewing, offers, and onboarding of front office, food & beverage, housekeeping, and support staff.
• Ensure accurate HR documentation and compliance audits.
• Prepare HR reports for client hotel management as required.
• Work closely with hotel General Managers and Department Heads on manpower planning.
• Support continuous HR process improvement to align with best practices.
• Build trusted relationships with boutique hotel staff and management.
• Demonstrate responsiveness in handling queries, grievances, and escalations.
• Support in business development initiatives by showcasing HR best practices and compliance discipline during client pitches.

Requirements

• Bachelor’s degree in Human Resources, Hospitality Management, Business Administration, or related field.
• HR Certifications are an advantage.
• 2–5 years of HR generalist experience, preferably in the hospitality industry or HR outsourcing.
• Proven expertise in HR operations: records, payroll, recruitment, attendance, statutory compliance.
• Experience with HR software (HRIS/ERP/Payroll/Attendance systems).
• Prior experience in managing frontline hospitality workforce is desirable.
• Strong communication (verbal and written) and interpersonal skills.
• Good conflict resolution skills and analytical mindset.
• Highly organized with strong attention to detail.
• Service-oriented with hospitality sensitivity.
• Knowledge of Indian Labor Laws; GCC/UAE exposure is an advantage.
• Ability to balance multiple client requirements simultaneously.
• Fluency in English; Arabic is an added advantage.

Benefits

As per market standards