We are a profitable, mission-driven fintech company building financial solutions for people whose needs go unmet by traditional institutions – people with disabilities, older adults, and people in recovery, and the families and professionals who care for them. We get to wake up every day knowing our work has a profound impact on our customers' lives, and we run the business with the discipline to keep doing it for the long haul. That track record has earned us a spot on the Forbes Fintech 50 and the Inc. 5000 list of America's fastest-growing companies for the last two years.

At True Link, we’re building better financial services for people with complex needs — including older adults, people with disabilities, and those recovering from addiction. Our clients rely on us to deliver secure, reliable, and thoughtful support for critical financial functions. As a Fund Operations Associate for our accounting function, you’ll play a key role in maintaining the integrity of our trust and investment operations.

You’ll be part of a team that oversees daily custody and cash operations — including portfolio valuations, reconciliations, NAV maintenance, and participant transactions — ensuring accuracy, timeliness, and seamless coordination across internal teams and external partners. This collaborative role is essential to supporting our mission and improving the financial lives of those who depend on us.

What You’ll Do

• Perform daily valuations and reconcile portfolios to custodial and market data

• Manage custody, cash, and participant transactions within fund accounting systems

• Maintain accurate NAV and participant records in pooled trust structures

• Resolve reconciliation issues and support monthly/quarterly reporting and audits

• Collaborate across teams to support investment and trust accounting workflows

• Drive process improvements and support system migrations and fund launches

• Take on ad-hoc projects and cross-team support as needed, including custody operations

Who You Are

• Recent college graduate with 1–2 years of experience in fund accounting, investment operations, or financial services, preferably within an investment management firm, trust company, or fund administrator

• Solid understanding of daily valuation processes, cash management, and transaction processing across multiple asset classes

• Detail-oriented and methodical, with a strong ability to maintain accurate records and reconcile complex financial data

• Proficient in Excel and comfortable working with accounting platforms, custodial systems, and financial reporting tools

• Familiarity with pooled trusts, unitized fund structures, or collective investment vehicles—or a strong interest in learning about them

• Strong analytical and problem-solving skills, with the ability to think critically and escalate issues appropriately

• Thrives in a process-driven, deadline-oriented environment and seeks opportunities to improve workflows and increase operational efficiency

• Excellent communicator and team collaborator, able to work effectively across internal departments and with external partners

• Proactive, reliable, and adaptable—ready to support a mission-driven organization focused on delivering high-quality service to clients and beneficiaries

Why You’ll Love Us

• We operate with the pace of a startup, the rigor of a financial services firm, and the mission-orientation of a company that deeply cares about the people it serves.

• With fifty million Americans in our addressable market, we are building for the millions of people who need our products and services across the country - and we’ve got the potential to reach many more.

• We have the privilege of providing financial protection for vulnerable members of society and partnering with expert service providers to do so. Our customers and partners love us, and we love them back. You can sleep soundly every night knowing you are doing a great thing by getting our services into more hands.

• We treat one another like we treat our customers: with respect and dignity. Diversity, equity, and inclusion are cultural values we take very seriously, and we welcome and recruit team members of all backgrounds and identities.

• We offer competitive wages, health, dental & vision coverage, paid parental leave, 12 paid holidays each year, your own professional development budget, and generous vacation.

• The majority of us work from home from all across the US, and we enjoy connecting virtually for laughs with teammates and meeting up in-person: we have small offices in SF and in Kingston NY, and we plan team get-togethers around the country.

If you are a high-performing person who wants to join a diverse, inclusive team and use your skills to make a real impact in people’s lives, we invite you to apply to join our team.