Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages, partnering with industry leaders like MasterCard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the role:

We are looking for a Junior Content Writer to help us create engaging, SEO-driven content that informs, inspires, and supports our business goals. You'll work closely with our Marketing team and colleagues across the company to produce high-quality content while continuing to develop your copywriting and content marketing expertise.

Excited? Let’s see what it takes 💛

What you will do:

• Write SEO-optimized blog posts from scratch based on detailed content briefs;
• Ensure all content meets SEO requirements and quality standards before publication;
• Update and optimize existing landing pages by expanding content and implementing relevant keywords;
• Proofread and edit guest posts, company descriptions, LinkedIn ads, PPC copy, and other marketing materials to align with the company's tone of voice;
• Request visuals from the design team and proofread image copy for grammar and spelling;
• Create engaging content for Quora to increase brand awareness and visibility;
• Write newsletters promoting new services, company updates, and special offers;
• Upload, format, and publish blog posts, landing pages, case studies, and images in WordPress;
• Collaborate closely with the Marketing team and cross-functional stakeholders to gather information and deliver high-quality content.

What you need to succeed in this role:

• Fluent English with excellent written communication skills;
• At least 6 months of experience in website copywriting and editing;
• Ability to write and adapt content according to the company's tone of voice;
• Strong attention to detail and excellent proofreading skills;
• Good organizational and time-management skills with the ability to prioritize tasks;
• Goal-oriented mindset and ability to work effectively in a fast-paced, business-driven environment;
• Creative thinking, curiosity, and a proactive approach to content creation;
• Ability to collaborate effectively within a team and communicate with different stakeholders.

Will be a great plus:

• Basic knowledge of WordPress CMS;
• Experience using AI tools such as ChatGPT, Claude, or other LLMs;
• Basic understanding of SEO principles;
• Experience implementing SEO recommendations, including keyword optimization in website copy.

Benefits:

• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

So if you are a creative Junior Content Writer who enjoys crafting meaningful content and wants to grow with an international team — grab the chance to collaborate with us and send your CV in English 💛

Know someone perfect for the role? Refer them and get rewarded! 

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

Internal job code: 35G