Design Lead – Target Operating Model | Banking

Location: London (Hybrid) | Practice Area: Business Consulting | Type: Fixed Term Contract – 6 Months

Lead the design of a future-ready operating model for a global banking transformation programme.

The Role

We're supporting a global bank on a major Third Party Risk Management transformation and are looking for an experienced Design Lead to own the Target Operating Model workstream.

Working across Procurement, Risk, Compliance and Technology, you'll define the future operating model that will underpin how the bank manages its third-party supplier ecosystem. This is an opportunity to shape strategic change within a complex, highly regulated environment while working alongside senior stakeholders to deliver lasting business value.

What You'll Do

• Lead the design and delivery of the Target Operating Model for a large-scale Third Party Risk Management transformation programme.

• Facilitate workshops with senior stakeholders across Procurement, Risk, Compliance and Technology to define future-state processes and operating principles.

• Redesign end-to-end procurement and supplier management processes, including governance, operating procedures and role definitions.

• Produce high-quality operating model artefacts, process documentation and implementation deliverables aligned to regulatory expectations.

• Partner with programme leadership to ensure the future operating model is practical, scalable and successfully embedded through implementation.

What We're Looking For

• Proven experience leading Target Operating Model or procurement transformation initiatives within a large banking organisation.

• Deep expertise in Procurement and Third Party Risk Management, with a strong understanding of the regulatory landscape.

• Experience influencing senior stakeholders and building alignment across complex transformation programmes.

• Excellent facilitation, process design and documentation skills with the ability to translate strategy into practical operating models.

• Strong communication and collaboration skills with a structured, delivery-focused approach.

Bonus Points For

• Experience delivering Third Party Risk Management transformation programmes within global financial institutions.

• Knowledge of supplier lifecycle management technologies and procurement platforms.

• Experience working across cross-functional teams in highly regulated environments.

• Familiarity with operating model implementation and business change activities.

• Consulting experience supporting enterprise-wide transformation programmes.

Why Join Capco

• Deliver high-impact transformation programmes for Tier 1 financial institutions.

• Work in a collaborative, flat and entrepreneurial consulting culture.

• Access continuous learning, professional training and industry certifications.

• Help clients solve complex business and regulatory challenges.

• Shape the future of financial services through meaningful transformation.

Benefits

• Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.

• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations and in-house first aiders.

• Family-Friendly: Maternity, adoption and shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.

• Holiday Flexibility: Five weeks of annual leave with the option to buy or sell holiday days based on your needs.

• Continuous Learning & Extras: Minimum 40 hours of training annually, Business Coach from Day One, online GP services, Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work and dental insurance.

Inclusion at Capco

We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.

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