Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Data Analyst at Upward Health will play a crucial role in transforming complex data into accessible and actionable insights. This individual will be responsible for creating and editing visual content, including maps, charts, and graphs, to present data in ways that are easy to interpret and spot patterns, trends, and correlations. The ideal candidate will work in a fast-paced environment, developing scalable reporting features and becoming fluent in data warehouse models. They will analyze functional needs, design and develop software solutions, and ensure adherence to security policies and quality assurance best practices. This role requires the ability to meet deadlines, test code, document technical designs, and collaborate effectively with users and business analysts to translate requirements into technical solutions. Additionally, they will support and supervise technology projects in production environments.

Skills Required:

• 3 years of experience as a Data or Business Analyst, preferably in the healthcare industry, with a focus on data management and analytics.
• Bachelor’s degree in Information Systems, Data Analytics, Computer Science, or related field
• Proficiency in Power BI, Microsoft SQL Server, and Structured Query Language (SQL).
• Expertise in creating data representations such as charts, graphs, and infographics.
• Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to work independently and collaboratively in a virtual environment.
• Strong curiosity and desire to learn new skills and technologies.
• Ability to work with large datasets and see the bigger picture.

Key Behaviors:

Attention to Detail: 

• Ensures accuracy in data representation, identifying patterns, trends, and correlations effectively.

Time Management: 

• Manages multiple tasks and meets deadlines in a fast-paced environment.

Adaptability: 

• Thrives in a dynamic work setting, adjusting quickly to evolving project needs and requirements.

Problem-Solving: 

• Identifies issues and devises creative, actionable solutions to transform complex data into clear insights.

Collaboration: 

• Works effectively with both technical and non-technical stakeholders, promoting teamwork and clear communication.

Curiosity and Continuous Learning: 

• Demonstrates a strong desire to learn new skills, technologies, and methodologies in data reporting.

Initiative: 

• Takes ownership of projects and proactively contributes to the improvement of reporting processes and features.

Quality Focused: 

• Committed to maintaining high standards in data accuracy, software development, and reporting output.

Communication: 

• Communicates technical information clearly and effectively to diverse audiences, including users and business analysts.

Independent Work: 

• Able to work autonomously, managing tasks and solving problems independently in a virtual environment.

Competencies:

Data Visualization Expertise: 

• Skilled in creating clear, compelling charts, graphs, and infographics to represent complex data.

Technical Proficiency: 

• Advanced knowledge of Power BI, Microsoft SQL Server, and Structured Query Language (SQL) for data analysis and reporting.

ETL Development: 

• Experience with developing and optimizing ETL services using tools like Azure Data Factory.

Data Modeling Knowledge: 

• Familiarity with data warehouse models, data dictionaries, and best practices for leveraging large datasets.

Security Awareness: 

• Knowledge of data security best practices and healthcare industry standards for reporting.

Analytical Thinking: 

• Ability to analyze large datasets, spot trends, and transform data into actionable insights.

Documentation and Reporting: 

• Expertise in documenting technical solutions, creating clear reports, and supporting maintenance efforts.

Project Management: 

• Capable of supporting and supervising technology projects, ensuring features are developed, tested, and implemented in production environments.

Process Improvement: 

• Ability to identify areas for improvement in reporting processes and make data-driven recommendations.

Healthcare Industry Knowledge: 

• Familiarity with healthcare data, regulations, and reporting requirements.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.