Job Purpose:
To supervise and manage the Cash Operations Unit and its cash counting and sorting staff, ensuring the accuracy and integrity of cash handling processes, the detection of counterfeit and unfit banknotes, and compliance with the Bank’s policies, procedures, and regulatory requirements.

Key Duties and Responsibilities:

• Supervise and coordinate the daily activities of cash counting and sorting personnel.
• Oversee cash receipt, counting, sorting, and delivery processes to ensure accuracy and efficiency.
• Ensure the identification, segregation, and proper handling of counterfeit and unfit banknotes in accordance with established procedures.
• Monitor compliance with internal control, security, and cash management policies.
• Investigate cash discrepancies, identify root causes, and prepare the required reports.
• Prepare periodic reports related to cash operations and cash availability.
• Coordinate with branches and relevant departments regarding cash requirements and cash movements.
• Train, guide, and support staff to enhance their knowledge and skills in cash handling and counterfeit detection.

Requirements

• Experience in banking operations and cash management.
• Good knowledge of counterfeit detection techniques and standards for unfit banknotes.
• Strong supervisory and team management skills.
• High level of accuracy, attention to detail, and ability to work under pressure.
• Knowledge of applicable banking regulations, procedures, and internal controls related to cash operations.