Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.  If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Accounts Receivable Collector position.

This position offers a hybrid working arrangement.

The Position

This is an excellent opportunity for recent college graduates with about a year or more of professional office experience looking to take on a fast-paced role in a national law firm, as well as more experienced candidates with hands-on A/R experience looking to continue to develop their skills.

Key Responsibilities

• Produce written documents (e.g. e-mails, letters, memos, etc.) that clearly convey simple and complex issues surrounding outstanding balances.
• Review and reconcile payment applications by analyzing historical information.
• Telephone calls to clients to discuss resolution of accounts receivable balances that fall within the prescribed criteria.
• Tracking website status of invoices that are submitted electronically.
• Confirming that payments have been received from electronically submitted invoices including successfully appealed items.
• Record all collection activities within the assigned database.
• Communicate all collection activities with the assigned Partner.
• Analyze partial payments received from Clients and participate in the appeal process and write-offs.
• Conduct oneself in a professionally confident, courteous manner while communicating with the Regional Offices, Associates, Partners, Senior Management, and Client Contacts.
• Regularly inform management on all progress and significant developments in the performance of primary responsibilities.
• Independently produce quality work products.

Qualifications

• Preferred Education & Experience:  Associate or Bachelors degree OR High School Diploma or GED Equivalent and 4 years of office experience, 2 of which held in collections/accounts receivable
• Industry Knowledge: Experience in law firms or professional services is a plus, especially with an understanding of law firm revenue cycle and related processes.
• Technical Proficiency: 
  • Creating a basic worksheet 
  • Data entry and data formatting
  • Performing calculations in an Excel worksheet by using basic formulas such as SUM
  • Identifying, sorting, and filtering data
  • Modifying the appearance of a worksheet including adjusting the layout, margins, font size, and print size.
  • VLOOKUP, XLOOKUP, pivot tables, conditional formatting
• BillBlast experience
• Strong command of Microsoft Office, specifically Outlook and Excel.  Excel must have knowledge is as follows:
• Aderant, AS400 and Minisoft ARCS is advantageous but not required.
• Organizational Skills: Proven ability to prioritize and organize assigned tasks in a dynamic, high-volume environment while maintaining productivity.
• Communication: Strong verbal and written communication skills, combined with a clear ability to collaborate effectively with both internal and external clients.  Additionally, ability to read cursive.