We’re on the lookout for a UX Lead to join our all-star team for Design on Demand on a 6 month Fixed Term Contract.

We are looking for a leader that can oversee all things user experience on the Entertainment track, with proven experience managing team members, driving positive change across disciplines and improving processes. You should have a knack for all things customer-centric, like the double diamond framework, data-led design decision making and user research. You will collaborate directly with the UI Lead to manage team members across different locations, building an inclusive culture and setting up key initiatives and ceremonies.

WHAT WE NEED FROM YOU

• You must have worked in an agency in a senior client facing role for at least five years.
• You must have experience building relationships with senior client stakeholders, presenting design work and running workshops.
• You must have experience setting up ways of working and/or processes.
• You must have experience working on large global digital programs, collaborating with team members from different disciplines in different countries.

WHAT YOU'LL DO

• You will be responsible for creating user-centric and visually captivating interfaces that push the boundaries of design excellence and define the user experiences of tomorrow.
• With support from the team, you will own these projects and help shape the day-to-day delivery and design for products. 
• Collaborate with other designers, product teams and development teams, to deliver the best solutions for end users.
• Share your knowledge and experiences to make us a better design team, and to develop your own interests to become our newest specialist.
• Shape the team's ability to improve core skills. Learn from and implement external best practice, thinking and processes. Identify and enable opportunities for career growth through empowerment.
• Play a key role leading specific work streams. Support the Product Design Director in shaping the day-to-day delivery and forward-looking design direction for our products.
• Help to evolve efficient delivery processes with pro-active and effective impact assessment, effort estimation and communication of project requirements vs available supply of design resources and available skills.

WHAT YOU'RE LIKE

Are you a creative and passionate Product Design professional who wants to make a real impact in the digital world? We are seeking talented and experienced designers to join our Product Design team and shape the future of our digital experiences. As a Product Designer, you will have the opportunity to drive the design of our entertainment and connectivity touch points.

You'll be responsible for translating business needs into intuitive and user-centric designs. You'll lead a data-driven design process that includes research, user testing, and usage data, and be an advocate for end-user needs and perspectives. With a focus on continuous improvement, you'll seek out opportunities for both incremental and out-of-the-box design solutions. 

We’re looking for someone with a portfolio that demonstrates both creative thinking and the delivery of effective and future-facing design solutions. You’ll have an eye for visual interaction details, coupled with excellent communication and presentation skills and the ability to deliver against deadlines.

WHAT YOU'VE GOT

• Proficient with the latest tools such as Figma, Sketch, Adobe Creative Suite and prototyping tools
• Familiarity with end-to-end customer experience methodologies such as user research, analytics, and continuous user experience and design improvement.
• A solid knowledge of design systems, grid layouts, and typography.
• Strong problem-solving skills, attention to detail, and the ability to think critically about design decisions.
• Experience in working collaboratively in a fast-paced, agile environment, and effectively communicate and present design concepts.
• Experience in running collaboration sessions via discovery workshops, helping drive alignment and innovation through experiences we deliver.
• Team player with an open and inclusive mindset with the evidence of ability to navigate the complexities of global cross-functional teams.
• Ability to think big and proactively drive innovation beyond merely meeting requirements.

TO APPLY

For full consideration please upload both a resume and cover letter.

ABOUT US

We are WONGDOODY. 2000 innovators, creators and designers in 22 studios across the world. 

We create human experiences. Tell big stories for bold clients. Use design to save lives. For the past 30 years, WONGDOODY has been recognized as one of the most creative and innovative companies by Cannes Lions, Fast Company and EY, among others.

Since our founding, we have won hundreds of global awards for advertising, branding, experience design and strategy, while building a culture that consistently makes WONGDOODY one of the “Best Places to Work”. We recognize that our people and our values are paramount to our success. Now an Infosys company, our culture remains the same—open, inclusive and curious—rooted in Creative Democracy formed by our founders, Tracy Wong and Patrick Doody.

We're just getting started.

See how we're making an impact: https://www.wongdoody.com/work

WONGDOODY is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.

All candidate information is kept confidential according to EEO guidelines.

We’re looking for a visionary Creative Director who can lead with imagination and craft. You’ll contribute to a robust New Business pipeline, manage a team of UI designers, and personally shape the creative direction of websites, apps, digital products, and marketing. You understand that great design goes far beyond the functional—it pushes boundaries, delights users and delivers business results. 

What You Will Do 

You will: 

• Develop bold, conceptual ideas that inspire clients and teams, turning strategy into visually stunning, emotionally resonant digital experiences. 

• Lead and mentor a team of designers, fostering growth, collaboration, and creative excellence. 

• Play a key role in new business efforts—crafting compelling design narratives and bringing creative magic to pitches and proposals for both digital product experiences and marketing. 

• Own the visual design vision across engagements, setting creative standards, design principles, and quality benchmarks.  

• Provide creative governance and escalation support across client accounts and delivery teams.  

• Work hands-on across all phases of product development, from creative ideation and concepting to launch to optimization. 

• Collaborate with strategy, UX, and tech teams to push the creative thinking and deliver standout work. 

Qualifications 

You have: 

• A portfolio showcasing high-craft and visual striking design, with a proven track record in leading and executing creative strategies across diverse brands, campaigns, and digital platforms. 

• Experience driving high-level creative direction while collaborating closely with leadership, design, product, engineering, and marketing teams. 

• Experience driving ideation from a creative standpoint with cross-functional teams 

• Proven experience leading creative on pitches and converting new business opportunities 

• A strong pulse on digital trends, tools, and methodologies to elevate brand and user experiences. With emphasis on any innovations in AI that can aid the design and production process. 

• Proven experience leading UI-focused creative work that blends storytelling, innovation, and usability. 

• Experience managing and upskilling high-performance teams 

• The ability to take strategic direction and leap into unexpected, inspiring creative territory 

• Strong leadership and mentoring skills with experience managing design teams. 

• Excellent communication and presentation skills, especially in client-facing and pitch environments 

• Expert level skills in Figma and Adobe Creative Suite and familiarity with prototyping tools and AI enabled workflows and creative delivery  

• Experience in fast-paced, collaborative environments with iterative workflows 

• Experience working with offshore, nearshore, or distributed delivery teams 

THE PERKS

We’ll pay you to come work here, because we’re generous like that. On top of your salary, you’ll receive a whole lotta benefits to help keep you healthy, secure, and balanced. You’ll get great medical, and dental insurance, a competitive pension package, travel insurance, and flexible summer hours to name a few.

ABOUT US

WongDoody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.

All candidate information is kept confidential according to EEO guidelines.

WHAT YOU'LL DO

As a Senior Business Analyst at WongDoody, you'll be at the forefront of shaping the future of our digital products. Here's a glimpse into your responsibilities:

• Leading requirement gathering workshops, interviews, and deep-dive sessions.
• Managing end-to-end functional requirements across the product lifecycle.
• Collaborating with internal and external teams to develop requirements and anticipate challenges.
• Resolving blockers and unknowns related to requirements and scope.
• Supporting client product owners in finalizing requirement details and articulating decisions.
• Transferring completed functional tickets to client BAs and ensuring clarity.
• Assisting in backlog prioritization aligned with strategic goals.
• Serving as a single point of contact for matters related to scope and decisions.
• Contributing to and participating in all agile ceremonies, including daily stand-ups and planning.

WHAT YOU'RE LIKE

We're seeking individuals who are:

• Highly customer-focused and eager to shape the future of digital products.
• Strong communicators who can collaborate at all levels.
• Fun-loving, driven professionals who want to be part of something special.

WHAT YOU'VE GOT

To excel in this role, you'll need:

• Minimum of 6+ years of experience in business analysis.
• Expertise in driving the creation of detailed component and page template specifications within JIRA.
• Proven track record in gathering and managing functional requirements across the product lifecycle.
• Ability to collaborate effectively with cross-functional teams and anticipate challenges.
• Proactive in resolving blockers and unknowns related to requirements and scope.
• Strong communication skills to support client product owners and articulate decisions.
• Proficiency in agile methodologies and participation in agile ceremonies.
• Ability to prioritize backlog functionality in line with strategic goals and considerations.

THE PERKS

In addition to a competitive salary, you'll enjoy a range of benefits including great medical and dental insurance, a competitive pension package, travel insurance, and flexible summer hours.

ABOUT US

We are WongDoody. 2000 innovators, creators, and designers in 22 studios across the world.

We create human experiences. Tell big stories for bold clients. Use design to save lives. For the past 30 years, WongDoody has been recognized as one of the most creative and innovative companies by Cannes Lions, Fast Company, and EY, among others.

Since our founding, we have won hundreds of global awards for advertising, branding, experience design, and strategy, while building a culture that consistently makes WongDoody one of the “Best Places to Work”. We recognize that our people and our values are paramount to our success. Now an Infosys company, our culture remains the same—open, inclusive, and curious—rooted in Creative Democracy formed by our founders, Tracy Wong and Patrick Doody.

We're just getting started.

See how we're making an impact: https://www.wongdoody.com/work

WongDoody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse, and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.

All candidate information is kept confidential according to EEO guidelines.

Associate User Experience Design Director

ABOUT WONGDOODY

We’re the team behind your favourite digital products, and the platforms that power them. We make every moment magical, everywhere. Our team is made up of self-motivated, big thinkers who have a knack for solving problems and find new ways to captivate millions of customers by putting them at the heart of everything we do. Our design focus ranges from websites and mobile apps to entertainment platforms and connectivity devices. We put the user of tomorrow at the centre of everything we do, and we can’t wait to get started on what’s next. 

Summary

We are looking for an outstanding Associate User Experience Director who thrives on solving complex challenges and is energised by creating products that make life simply better. 

You’ll be part of an agile team, leading workshops or interviews with our senior  clients  to help them understand their businesses and customers more deeply and to drive innovation. 

At WongDoody Europe, our approach to UX is lean and user-centered. We workshop ideas and solutions with clients and internal teams and sketch out ideas. 

We have a fast-paced, prototype-driven workshop approach called ‘Conversation to Creation’ (C2C) in which you’d play a key role. We run these workshops with startup founders and clients to kick-off new, transformational products and distil in weeks what others would take months for. 

We don’t stop at concepts and prototypes, we deliver real products to customers and iterate upon them. As an Associate User Experience Director, you play a key role throughout this process. 

We embrace change and exploration; everyone at WongDoody is committed to creating the best possible product. 

RESPONSIBILITIES 

• Oversee a key project within the studio and ensure quality of work as well as supporting the team and establish ways of working that enable the best work for WongDoody and our clients. 
• Liaising with senior clients and stakeholders, taking briefs, challenging them when required to add value to client’s business and customer’s experiences  
• Inspire the wider team at WongDoody with your passion for the craft and knowledge in the industry.  
• Create world-class products and experiences that make people’s lives simply better. 
• Gather business requirements, market research, and user needs, and distil them into actionable insights. Derive hypotheses, communicate them effectively, and test them. 
• Lead your team and the client on a journey of product creation based on these insights. 
• Design and communicate effectively through diagrams, sketches, designs, and prototypes. 
• Work with WongDoody Europe’s leadership to help achieve the company’s goals, to improve our ways-of-working and engagements with clients. 
• Conduct qualitative and quantitative user research using a variety of methods, incl. managing a third-party. 
• Lead interdisciplinary teams of 2 to 5 people from initial sketches and prototypes through final design. 
• Inspire and motive an energetic and collaborative team and let them inspire you. 
• Experience managing and mentoring designers, and supporting their growth. 
• Drive yourself and your team to create the best, well-crafted product. 
• Work with the development and QA teams to ensure the product is understood and be part of the creation of the product throughout the process. 
• Pitch work to clients and partners, facilitate workshops with c-suite clients. 

QUALIFICATIONS 

• 5+ years of experience working at leading digital teams. 
• Portfolio of complex, digital experiences for global brands across mobile, tablet, and web channels, such as large CMS sites, e-commerce, apps, etc. Highlight your contribution to each project, and what makes the solution you devised innovation and smart. 
• Experience in the public sector and employee experiences is a plus
• The ability to think at a high level about product strategy and vision (not just 'how it should look' but 'what we should build') 
• Have a bias for action in a fast-paced, sometimes ambiguous environment. 
• Excellent communication skills: being able to explain design rationale, to align and persuade stakeholders, and to drive conversations. 
• A solid understanding of all the other disciplines needed to create a brilliant product, such as business, technology, delivery, marketing, and content. 
• Proficiency in Figma, PPT, Keynote, Sketch, Invision. 
• Experience creating a digital strategy and content strategy, and with the design and execution of user testing and research studies. 
• A sense of humour! 

THE PERKS

We’ll pay you to come work here, because we’re generous like that. On top of your salary, you’ll receive a whole lotta benefits to help keep you healthy, secure, and balanced. You’ll get great medical, and dental insurance, a competitive pension package, travel insurance, and flexible summer hours to name a few.

ABOUT US

We are WongDoody. 2000 innovators, creators and designers in 22 studios across the world. 

We create human experiences. Tell big stories for bold clients. Use design to save lives. For the past 30 years, WongDoody has been recognised as one of the most creative and innovative companies by Cannes Lions, Fast Company and EY, among others.

Since our founding, we have won hundreds of global awards for advertising, branding, experience design and strategy, while building a culture that consistently makes WongDoody one of the “Best Places to Work”. We recognise that our people and our values are paramount to our success. Now an Infosys company, our culture remains the same—open, inclusive and curious—rooted in Creative Democracy formed by our founders, Tracy Wong and Patrick Doody.

We're just getting started.

See how we're making an impact: https://www.wongdoody.com/work

WongDoody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.

All candidate information is kept confidential according to EEO guidelines.