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VulnCheck is transforming vulnerability intelligence by helping security teams act faster and with more confidence. Our platform delivers early, high-quality exploit intelligence, deep asset correlation, and contextual insights to help organizations stay ahead of emerging threats.
VulnCheck is transforming vulnerability intelligence by helping security teams act faster and with more confidence. Our platform delivers early, high-quality exploit intelligence, deep asset correlation, and contextual insights to help organizations stay ahead of emerging threats.
As a Customer Success Engineer (CSE) at VulnCheck, you will serve as a trusted technical advisor to our existing customers, helping them successfully adopt, integrate, and operationalize VulnCheck intelligence across their security programs. Customer Success Engineers at VulnCheck are product experts, implementation specialists, and long-term customer advocates.
This role is focused on driving customer outcomes, ensuring deployments are successful, integrations are effective, and customers realize ongoing value from VulnCheck’s solutions. By deeply understanding customer environments and objectives, you will help turn VulnCheck from a data source into a core operational capability within their security stack.
You will work closely with Enterprise, MSSP, and Cyber Vendor customers across the EMEA geography, partnering with Security Operations, Vulnerability Management, Threat Intelligence, and Engineering teams to embed VulnCheck into day-to-day workflows. You will play a critical role in ensuring customers not only deploy VulnCheck successfully but also continuously evolve how they use our intelligence to improve detection, prioritization, and response. Although this is a 100% remote role, candidates must be located in Cheltenham, UK for occasional onsite meetings with our federal and pub sector customers.
IMPORTANT NOTE: This position may involve access to technology subject to U.S. export control regulations. Employment is contingent upon the company's ability to authorize access under applicable export control, sanctions, and any other applicable legal or contractual requirements. The company does not guarantee and is under no obligation to seek such authorization if it would be necessary.
We believe people do their best work when they feel supported, trusted, and valued. VulnCheck offers benefits designed to meet a wide range of needs and lifestyles:
Built on over two decades of cybersecurity experience, our team of experts understands the intricacies of vulnerabilities, their exploitation in the wild, and how to leverage this data to build more effective cybersecurity products that produce better outcomes for organizations.
VulnCheck gives organizations a tactical advantage by providing best-in-class exploit & vulnerability intelligence information. We have a sense of duty to protect the critical infrastructure we rely on including medical devices, power grids and telecommunication networks. We were founded in 2021 in Lexington, Massachusetts.
VulnCheck has a transparent, collaborative, and supportive culture - we are looking for people who have a growth mindset, are curious and innovative. Our team is smart, but humble, hardworking, and supportive.
VulnCheck is proud to be an Equal Employer Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. VulnCheck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
Ready to apply?
Apply to VulnCheckVulnCheck is transforming vulnerability intelligence by helping security teams act faster and with more confidence. Our platform delivers early, high-quality exploit intelligence, deep asset correlation, and contextual insights to help organizations stay ahead of emerging threats.
Customer Success Engineers at VulnCheck are dedicated to empowering customers to automate their security operations, streamline analyst workflows, and maximize the value of the VulnCheck Platform. As a key member of the team, you will partner closely with customers, partners, and internal teams to deliver exceptional technical guidance and ensure successful adoption of VulnCheck’s intelligence data.
In this role, you will support strategic Government customers as they implement and customize VulnCheck data to enrich their mission. You will serve as a trusted technical advisor and primary point of contact, helping customers integrate VulnCheck into their security operations while building strong relationships with technical stakeholders including red-team and blue-team security engineers. Although this is a 100% remote role, candidates must be located in Maryland for occasional onsite meetings with our federal and pub sector customers.
Preferred Qualifications
*IMPORTANT NOTE: This position may involve access to technology subject to U.S. export control regulations. Employment is contingent upon the company's ability to authorize access under applicable export control, sanctions, and any other applicable legal or contractual requirements. The company does not guarantee and is under no obligation to seek such authorization if it would be necessary.
We believe people do their best work when they feel supported, trusted, and valued. VulnCheck offers benefits designed to meet a wide range of needs and lifestyles:
Built on over two decades of cybersecurity experience, our team of experts understands the intricacies of vulnerabilities, their exploitation in the wild, and how to leverage this data to build more effective cybersecurity products that produce better outcomes for organizations.
VulnCheck gives organizations a tactical advantage by providing best-in-class exploit & vulnerability intelligence information. We have a sense of duty to protect the critical infrastructure we rely on including medical devices, power grids and telecommunication networks. We were founded in 2021 in Lexington, Massachusetts.
VulnCheck has a transparent, collaborative, and supportive culture - we are looking for people who have a growth mindset, are curious and innovative. Our team is smart, but humble, hardworking, and supportive.
VulnCheck is proud to be an Equal Employer Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. VulnCheck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
Ready to apply?
Apply to VulnCheckShare this job
VulnCheck is transforming vulnerability intelligence by helping security teams act faster and with more confidence. Our platform delivers early, high-quality exploit intelligence, deep asset correlation, and contextual insights to help organizations stay ahead of emerging threats.
As Head of Customer Success Engineering at VulnCheck, you will lead and scale a team of Customer Success Engineers (CSEs) responsible for driving customer adoption, technical success, and long-term value realization across our customer base.
This role is focused on team leadership, operational excellence, and outcomes. You will define and drive KPIs that measure CSE effectiveness, customer health, and value delivery—ensuring VulnCheck intelligence is successfully integrated, operationalized, and expanded across customer security programs.
You will work closely with Sales, Product, and Engineering leadership to align post-sales technical engagement with company goals, including retention, expansion, and customer maturity. This role supports customers across the Global customer base, spanning Enterprise, MSSP, and Cyber Vendor segments. Although this is a 100% remote role, candidates must be located in the Greater Austin Texas region.
Preferred Qualifications:
IMPORTANT NOTE: This position may involve access to technology subject to U.S. export control regulations. Employment is contingent upon the company's ability to authorize access under applicable export control, sanctions, and any other applicable legal or contractual requirements. The company does not guarantee and is under no obligation to seek such authorization if it would be necessary.
We believe people do their best work when they feel supported, trusted, and valued. VulnCheck offers benefits designed to meet a wide range of needs and lifestyles:
Built on over two decades of cybersecurity experience, our team of experts understands the intricacies of vulnerabilities, their exploitation in the wild, and how to leverage this data to build more effective cybersecurity products that produce better outcomes for organizations.
VulnCheck gives organizations a tactical advantage by providing best-in-class exploit & vulnerability intelligence information. We have a sense of duty to protect the critical infrastructure we rely on including medical devices, power grids and telecommunication networks. We were founded in 2021 in Lexington, Massachusetts.
VulnCheck has a transparent, collaborative, and supportive culture - we are looking for people who have a growth mindset, are curious and innovative. Our team is smart, but humble, hardworking, and supportive.
VulnCheck is proud to be an Equal Employer Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. VulnCheck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
Ready to apply?
Apply to VulnCheckCookies & analytics
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