WHAT YOU’LL DO

Viant is seeking a highly skilled and self-motivated Technical Account Manager to serve as a strategic post-sales thought leader for our most important clients. This role sits at the intersection of technology, measurement, and client strategy, partnering closely with Sales Engineering, Account Management, and product teams to deepen relationships, elevate technical maturity, and accelerate adoption of Viant’s advanced measurement and data solutions. You will play a critical role in scaling strategic accounts post-sale, translating complex technical and measurement capabilities into clear business value, and helping clients fully realize the long-term impact of Viant’s platform.

This role is ideal for someone who thrives as a trusted advisor, enjoys shaping solution strategy, and can influence outcomes across both internal and external stakeholders. The ideal candidate will have a combination of exceptional project management and client service skills, as well as knowledge of the advertising technology landscape. You should have a strong understanding of client service best practices and end-to-end solutions delivery.

THE DAY-TO-DAY

• Serve as a strategic technical thought leader in the post-sale lifecycle, partnering with Account Management to grow adoption, expand use cases, and retain and upsell key accounts.
• Act as a trusted advisor to senior client stakeholders by aligning Viant’s measurement and data solutions to broader business objectives.
• Partner closely with Sales Engineering to ensure continuity of solution strategy from pre-sale handoff through execution and optimization.
• Collaborate with Sales, Business Intelligence, and Operations teams to unblock complex challenges and deliver high-impact solutions for strategic accounts.
• Lead client measurement strategy across Viant Advanced Reporting and third-party measurement solutions to improve insight quality, performance understanding, and ROI.
• Scope and deliver custom reporting solutions that enable advanced analysis, executive-level storytelling, and long-term measurement evolution.
• Develop training materials and documentation to level up internal Sales and Account teams and strengthen post-sale execution.
• Use Google BigQuery SQL to investigate data discrepancies, validate data integrity, and surface actionable insights that inform optimization and decision-making.

GREAT TO HAVE

• 4+ years of experience in Technical Account Management, Account Management, Project Management, Ad Operations, or related roles
• 2+ years experience with Ad Tech platforms such as demand-side platforms (DSPs), data management platforms (DMPs), Customer Data Platform (CDP), and/or clean rooms technology
• Strong understanding of the ad tech ecosystem, including DSPs, ad serving, programmatic buying, onboarding, and measurement
• Ability to clearly articulate complex technical and measurement concepts to both technical and non-technical audiences
• Proficiency in SQL (Google BigQuery preferred) and cloud-based analytics tools
• Strategic mindset with a bias toward action; comfortable operating in ambiguity and influencing without authority

LIFE AT VIANT

Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. 

#LI-SK1

WHAT YOU’LL DO

Viant is seeking a strategic and data-driven Revenue Operations Manager to help scale and optimize our go-to-market engine. In this role, you will partner closely with Sales Leadership and cross-functional stakeholders to drive operational excellence across pipeline management, forecasting, compensation, and performance analytics. This is a high-impact opportunity to shape how revenue is planned, measured, and executed across the organization.

You will act as a trusted advisor to GTM leaders, bringing structure, insights, and rigor to decision-making while proactively identifying opportunities to improve efficiency and drive growth. From designing scalable compensation plans to enhancing our reporting infrastructure and tech stack, you’ll play a critical role in ensuring our revenue organization operates with precision and clarity.

THE DAY-TO-DAY

Revenue Operations Leadership

• Partner with Director of Revenue Operations to own and evolve core RevOps processes including pipeline management, forecasting, territory planning, and deal execution.
• Partner closely with Sales Leadership to ensure pipeline health, forecast accuracy, and a consistent operating cadence. 
• Serve as a trusted operational advisor to GTM leaders, proactively identifying risks and opportunities.
• Design, build, and maintain variable compensation plans that align sales outcomes with company objectives.
• Manage MBOs, SPIFFs, and STIPs; assess effectiveness and recommend improvements.

Data, Systems & Tooling

• Own data accuracy, governance, and hygiene across Salesforce and the broader GTM tech stack, including Highspot and Gong.
• Build and maintain reporting infrastructure to support compensation, forecasting, and performance management.
• Partner with Systems and IT to streamline workflows, improve automation, and scale tools as the business grows.
• Leverage advanced Microsoft Excel and Google Sheets capabilities to analyze, qualify, and visualize large data sets into clear business insights.
• Evaluate and implement tools, including AI-enabled solutions, that enhance revenue workflows and productivity.

Analytics & Insights

• Develop and oversee dashboards and reporting for pipeline, performance, compensation, and revenue trends.
• Translate complex data into clear, executive-ready insights and recommendations.
• Establish consistent metrics, reporting standards, and data definitions to support data-driven decision-making.

Cross-Functional GTM Alignment

• Partner with Sales, Marketing, Customer Success, Finance, and other stakeholders to ensure alignment across the full revenue lifecycle.
• Support agency partnerships, deal approval workflows, and commission-related processes.
• Influence and drive outcomes across departments, even without direct authority.
• Lead cross-functional initiatives requiring strong communication, operational rigor, and change management.
• Establish scalable processes, documentation, and best practices to support a growing GTM organization.
• Continuously identify creative, outside-the-box solutions to improve efficiency and drive revenue growth.

Qualifications

• 5+ years of experience in Revenue Operations, Business Operations, Management Consulting or a related function.
• Direct experience designing and managing variable compensation plans.
• Strong expertise in Salesforce reporting; experience with Highspot and Gong required.
• Advanced Microsoft Office and Google Workspace skills, with exceptional data analysis and visualization capabilities.
• Proven ability to partner with sales leaders and influence cross-functional stakeholders.
• Excellent written and verbal communication skills.
• Experience in AdTech or a DSP environment preferred.

LIFE AT VIANT

Investing in our employee’s professional growth is important to us, but so is investing in their well-being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more. 

#LI-TS1

WHAT YOU’LL DO