Client Care Specialist – Veterinary Front Desk 

Salary: $16.00 - $20.00 per hour but pay scale can go higher, determined by the candidate's skills, experience, and qualifications.

Schedule: 30-40 hours per week, mix of morning and evening shifts, every other Saturday 

Caring Hands Centreville is hiring a full-time customer service professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties—it’s about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, and retirement for full-time team members—plus an employee pet discount because we know your pets are family, too!
• Paid time off. Catch your breath with  and PTO. Take the time you need to recharge.
• 401(k) with a generous company We invest in your future while you care for our pets today.
• Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
• Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you’re aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.

Key Responsibilities: 

• Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
• Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
• Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
• Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
• Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
• Create a welcoming space: Help maintain a clean, organized, and client-ready environment—including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.

Qualifications:

• Previous experience in a medical or veterinary front desk, receptionist, or administrative assistant role
• Basic knowledge of veterinary terminology and procedures
• Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
• Ability to maintain a calm, professional, and positive demeanor

#CSR

#CSR

Veterinary Technician

Salary: $26.00-35.00 per hour dependent on experience and skill.  

Schedule: Full or Part time, Two 10 hour work days

Caring Hands Centreville is hiring a part or full-time Licensed Veterinary Technician to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners. 

What to Expect as a Licensed Vet Tech with Caring Hands Centreville 

• A comprehensive benefits package, including medical, dental, and vision insurance 

• Paid time off and a 401(k) plan for full-time employees 

• Professional development opportunities 
• Sign on bonus  

 Key Responsibilities:  

• Support veterinarians with patient care, exams, surgery, anesthesia, and recovery. 

• Safely handle and restrain animals with compassion. 

• Communicate clearly with clients, including care instructions and status updates 

• Perform technical duties such as lab work, radiographs, injections, and IV catheter placement. 

• Maintain accurate medical records and assist with medication dispensing. 

• Help keep exam rooms, treatment areas, and equipment clean, stocked, and ready. 

• Follow hospital, safety, and regulatory guidelines at all times. 

Qualifications: 

• Licensed Veterinary Technician (LVT) certification. 

• Ability to handle animals safely and compassionately. 

• Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions. 

• Familiarity with DEA, OSHA, and hospital safety guidelines. 

About Caring Hands Centreville

Caring Hands Animal Hospitals are large, well-equipped, AAHA-accredited facilities. We offer convenient hours six days a week and have an open-door policy to provide excellent service to our clients. Our full-service hospitals offer state of the art care for our patients including computerized patient records, digital radiography, and in-house laboratory

We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.

#LVTECH

Salary: $120,000 - $150,000 per year + production
Sign on Bonus: Generous Sign-On Bonuses Available!
Location: 5659 Stone Road, Centreville VA 20120

Caring Hands Animal Hospital - Centreville is hiring a full-time Veterinarian to provide comprehensive medical, surgical, and dental care to small animals.

What to Expect:

• A schedule that respects your time. We offer flexible scheduling options tailored to your availability, and you can count on leaving on time with no on-call or late-night expectations!
• With an excellent staff to doctor ratio, you’ll have the support—and respect—you need to be excellent for our patients.
• All the benefits you deserve—health, dental, vision, retirement—plus: generous CE allowances, 401(k), growth opportunities and all of your licenses and dues covered!
• Paid time off. Catch your breath with paid holidays, generous PTO packages- giving you plenty of time to recharge!
• Partnership opportunities through Veterinary Practice Partners (VPP), where more than 260 partners co-own practices across 185 locations. VPP offers unmatched support in operations, marketing, and finance, allowing you to focus on your passion for veterinary medicine.

Requirements:

• Doctor of Veterinary Medicine (DVM) or VMD degree from an accredited institution.
• Valid veterinary license in the state of Virginia

About Caring Hands Animal Hospital:

At Caring Hands, compassion and purpose are at the heart of everything we do. We provide transparent, personalized veterinary care, attracting a team of dedicated professionals who uphold our core values every day. Our team leads with integrity, practices with reliability, and supports one another—and you—with a true Go Team spirit. We are committed to fostering a welcoming environment where both pets and their owners feel valued and understood. We go above and beyond to meet the unique needs of every patient and client, creating a strong sense of community within and beyond our hospitals. With shared values and a unified mission, we work together to build a better world

We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.

#DVMPREM