It’s a plus if you have:

• Hands-on experience with Upbound and/or Crossplane
• Familiarity with KCS (Knowledge-Centered Service) practices and methodology
• Experience building agentic tooling, support automations, or AI-assisted workflows to improve customer outcomes
• Proficiency with Unix-like shells and command-line interfaces
• Scripting skills in Python, Bash, or similar
• Startup experience you know how to operate with ambiguity and move fast
• Hands-on experience with GitOps tooling (ArgoCD or Flux) and familiarity with reconciliation failure modes — drift, conflicts, dependency ordering
• Background in platform engineering or internal developer platforms (IDPs) — you understand what platform teams are trying to build and why it breaks
• Working proficiency in Go — enough to read Crossplane/provider source and identify relevant fixes

#LI-REMOTE

It’s a plus if you have:

• Hands-on experience with Upbound and/or Crossplane
• Familiarity with KCS (Knowledge-Centered Service) practices and methodology
• Experience building agentic tooling, support automations, or AI-assisted workflows to improve customer outcomes
• Proficiency with Unix-like shells and command-line interfaces
• Scripting skills in Python, Bash, or similar
• Startup experience you know how to operate with ambiguity and move fast
• Hands-on experience with GitOps tooling (ArgoCD or Flux) and familiarity with reconciliation failure modes — drift, conflicts, dependency ordering
• Background in platform engineering or internal developer platforms (IDPs) — you understand what platform teams are trying to build and why it breaks
• Working proficiency in Go — enough to read Crossplane/provider source and identify relevant fixes

#LI-REMOTE

As a Staff Solutions Architect at Upbound, you own the technical success of our customers. You are the primary driver of customer outcomes, from initial implementation through production adoption, ensuring customers achieve real business value with Crossplane and the Upbound platform. This is a deeply technical, hands-on role embedded in the post-sales motion, working closely with customers to deliver working solutions, not just guidance.

In this role, you will Own: 

Customer Technical Outcomes

• Drive end-to-end technical success for a portfolio of enterprise customers, from post-sales handoff through production adoption.
• Own the implementation of known Upbound use cases — control plane architectures, Upbound/Crossplane configurations, GitOps integration, platform engineering patterns — and ensure customers reach their target state.
• Define and track technical milestones that map to customer business objectives and contract value.
• Act as the primary technical escalation point when customers face blockers, coordinating engineering and product resources to resolve them.

Implementation & Architecture

• Lead technical discovery to deeply understand customer environments, platform requirements, and target architecture.
• Design and deliver Crossplane-based control plane architectures tailored to customer infrastructure and organizational context.
• Build and maintain reference platforms and implementation accelerators that codify Upbound best practices and reduce time-to-value for common use cases.
• Contribute Statements of Work that accurately scope implementation engagements.
• Write code, fix bugs, and build scoped features within Upbound products, provider ecosystem, and Crossplane core where needed to unblock customers.

Technical Voice of the Customer

• Represent customer technical needs internally to influence product roadmap and prioritization.
• Partner with pre-sales SEs to ensure smooth, informed handoffs with full context on customer environment and expectations.
• Identify expansion opportunities as customer technical maturity grows and new Upbound capabilities become relevant.

You are a good fit if you have: 

• Hands-on Kubernetes expertise — operators, controllers, or add-ons; production deployment and management experience.
• Platform engineering or SRE background, with direct experience building or operating an Internal Developer Platform (IDP).
• Deep familiarity with cloud-native tooling: CNCF ecosystem, IaC (Terraform/Pulumi), GitOps (Flux/ArgoCD), CI/CD pipelines.
• Experience across at least two major cloud providers (AWS, GCP, Azure) at production scale.
• Strong programming skills; Go is strongly preferred.
• Proven track record of leading customers through complex technical implementations to successful, measurable outcomes.
• Excellent communication skills — comfortable presenting architecture and trade-offs to both engineering teams and executive stakeholders.
• Able to manage multiple customer engagements simultaneously in a fast-moving startup environment.

It is a plus if: 

• Crossplane power user — contributions to core or the provider ecosystem are very appreciated [for many reasons]
• Active Kubernetes community involvement: contributions, conference talks, technical writing, or open source maintainership.
• CKA or CKAD certification.
• Prior startup, familiarity with coding agents and distributed team experience.

 #LI-REMOTE

As a Staff Solutions Architect at Upbound, you own the technical success of our customers. You are the primary driver of customer outcomes, from initial implementation through production adoption, ensuring customers achieve real business value with Crossplane and the Upbound platform. This is a deeply technical, hands-on role embedded in the post-sales motion, working closely with customers to deliver working solutions, not just guidance.

In this role, you will Own: 

Customer Technical Outcomes

• Drive end-to-end technical success for a portfolio of enterprise customers, from post-sales handoff through production adoption.
• Own the implementation of known Upbound use cases — control plane architectures, Upbound/Crossplane configurations, GitOps integration, platform engineering patterns — and ensure customers reach their target state.
• Define and track technical milestones that map to customer business objectives and contract value.
• Act as the primary technical escalation point when customers face blockers, coordinating engineering and product resources to resolve them.

Implementation & Architecture

• Lead technical discovery to deeply understand customer environments, platform requirements, and target architecture.
• Design and deliver Crossplane-based control plane architectures tailored to customer infrastructure and organizational context.
• Build and maintain reference platforms and implementation accelerators that codify Upbound best practices and reduce time-to-value for common use cases.
• Contribute Statements of Work that accurately scope implementation engagements.
• Write code, fix bugs, and build scoped features within Upbound products, provider ecosystem, and Crossplane core where needed to unblock customers.

Technical Voice of the Customer

• Represent customer technical needs internally to influence product roadmap and prioritization.
• Partner with pre-sales SEs to ensure smooth, informed handoffs with full context on customer environment and expectations.
• Identify expansion opportunities as customer technical maturity grows and new Upbound capabilities become relevant.

You are a good fit if you have: 

• Hands-on Kubernetes expertise — operators, controllers, or add-ons; production deployment and management experience.
• Platform engineering or SRE background, with direct experience building or operating an Internal Developer Platform (IDP).
• Deep familiarity with cloud-native tooling: CNCF ecosystem, IaC (Terraform/Pulumi), GitOps (Flux/ArgoCD), CI/CD pipelines.
• Experience across at least two major cloud providers (AWS, GCP, Azure) at production scale.
• Strong programming skills; Go is strongly preferred.
• Proven track record of leading customers through complex technical implementations to successful, measurable outcomes.
• Excellent communication skills — comfortable presenting architecture and trade-offs to both engineering teams and executive stakeholders.
• Able to manage multiple customer engagements simultaneously in a fast-moving startup environment.

It is a plus if: 

• Crossplane power user — contributions to core or the provider ecosystem are very appreciated [for many reasons]
• Active Kubernetes community involvement: contributions, conference talks, technical writing, or open source maintainership.
• CKA or CKAD certification.
• Prior startup, familiarity with coding agents and distributed team experience.

 #LI-REMOTE

As a Staff Solutions Architect at Upbound, you own the technical success of our customers. You are the primary driver of customer outcomes, from initial implementation through production adoption, ensuring customers achieve real business value with Crossplane and the Upbound platform. This is a deeply technical, hands-on role embedded in the post-sales motion, working closely with customers to deliver working solutions, not just guidance.

In this role, you will Own: 

Customer Technical Outcomes

• Drive end-to-end technical success for a portfolio of enterprise customers, from post-sales handoff through production adoption.
• Own the implementation of known Upbound use cases — control plane architectures, Upbound/Crossplane configurations, GitOps integration, platform engineering patterns — and ensure customers reach their target state.
• Define and track technical milestones that map to customer business objectives and contract value.
• Act as the primary technical escalation point when customers face blockers, coordinating engineering and product resources to resolve them.

Implementation & Architecture

• Lead technical discovery to deeply understand customer environments, platform requirements, and target architecture.
• Design and deliver Crossplane-based control plane architectures tailored to customer infrastructure and organizational context.
• Build and maintain reference platforms and implementation accelerators that codify Upbound best practices and reduce time-to-value for common use cases.
• Contribute Statements of Work that accurately scope implementation engagements.
• Write code, fix bugs, and build scoped features within Upbound products, provider ecosystem, and Crossplane core where needed to unblock customers.

Technical Voice of the Customer

• Represent customer technical needs internally to influence product roadmap and prioritization.
• Partner with pre-sales SEs to ensure smooth, informed handoffs with full context on customer environment and expectations.
• Identify expansion opportunities as customer technical maturity grows and new Upbound capabilities become relevant.

You are a good fit if you have: 

• Hands-on Kubernetes expertise — operators, controllers, or add-ons; production deployment and management experience.
• Platform engineering or SRE background, with direct experience building or operating an Internal Developer Platform (IDP).
• Deep familiarity with cloud-native tooling: CNCF ecosystem, IaC (Terraform/Pulumi), GitOps (Flux/ArgoCD), CI/CD pipelines.
• Experience across at least two major cloud providers (AWS, GCP, Azure) at production scale.
• Strong programming skills; Go is strongly preferred.
• Proven track record of leading customers through complex technical implementations to successful, measurable outcomes.
• Excellent communication skills — comfortable presenting architecture and trade-offs to both engineering teams and executive stakeholders.
• Able to manage multiple customer engagements simultaneously in a fast-moving startup environment.

It is a plus if: 

• Crossplane power user — contributions to core or the provider ecosystem are very appreciated [for many reasons]
• Active Kubernetes community involvement: contributions, conference talks, technical writing, or open source maintainership.
• CKA or CKAD certification.
• Prior startup, familiarity with coding agents and distributed team experience.

 #LI-REMOTE

As a Staff Solutions Architect at Upbound, you own the technical success of our customers. You are the primary driver of customer outcomes, from initial implementation through production adoption, ensuring customers achieve real business value with Crossplane and the Upbound platform. This is a deeply technical, hands-on role embedded in the post-sales motion, working closely with customers to deliver working solutions, not just guidance.

In this role, you will Own: 

Customer Technical Outcomes

• Drive end-to-end technical success for a portfolio of enterprise customers, from post-sales handoff through production adoption.
• Own the implementation of known Upbound use cases — control plane architectures, Upbound/Crossplane configurations, GitOps integration, platform engineering patterns — and ensure customers reach their target state.
• Define and track technical milestones that map to customer business objectives and contract value.
• Act as the primary technical escalation point when customers face blockers, coordinating engineering and product resources to resolve them.

Implementation & Architecture

• Lead technical discovery to deeply understand customer environments, platform requirements, and target architecture.
• Design and deliver Crossplane-based control plane architectures tailored to customer infrastructure and organizational context.
• Build and maintain reference platforms and implementation accelerators that codify Upbound best practices and reduce time-to-value for common use cases.
• Contribute Statements of Work that accurately scope implementation engagements.
• Write code, fix bugs, and build scoped features within Upbound products, provider ecosystem, and Crossplane core where needed to unblock customers.

Technical Voice of the Customer

• Represent customer technical needs internally to influence product roadmap and prioritization.
• Partner with pre-sales SEs to ensure smooth, informed handoffs with full context on customer environment and expectations.
• Identify expansion opportunities as customer technical maturity grows and new Upbound capabilities become relevant.

You are a good fit if you have: 

• Hands-on Kubernetes expertise — operators, controllers, or add-ons; production deployment and management experience.
• Platform engineering or SRE background, with direct experience building or operating an Internal Developer Platform (IDP).
• Deep familiarity with cloud-native tooling: CNCF ecosystem, IaC (Terraform/Pulumi), GitOps (Flux/ArgoCD), CI/CD pipelines.
• Experience across at least two major cloud providers (AWS, GCP, Azure) at production scale.
• Strong programming skills; Go is strongly preferred.
• Proven track record of leading customers through complex technical implementations to successful, measurable outcomes.
• Excellent communication skills — comfortable presenting architecture and trade-offs to both engineering teams and executive stakeholders.
• Able to manage multiple customer engagements simultaneously in a fast-moving startup environment.

It is a plus if: 

• Crossplane power user — contributions to core or the provider ecosystem are very appreciated [for many reasons]
• Active Kubernetes community involvement: contributions, conference talks, technical writing, or open source maintainership.
• CKA or CKAD certification.
• Prior startup, familiarity with coding agents and distributed team experience.

 #LI-REMOTE

As a Staff Solutions Architect at Upbound, you own the technical success of our customers. You are the primary driver of customer outcomes, from initial implementation through production adoption, ensuring customers achieve real business value with Crossplane and the Upbound platform. This is a deeply technical, hands-on role embedded in the post-sales motion, working closely with customers to deliver working solutions, not just guidance.

In this role, you will Own: 

Customer Technical Outcomes

• Drive end-to-end technical success for a portfolio of enterprise customers, from post-sales handoff through production adoption.
• Own the implementation of known Upbound use cases — control plane architectures, Upbound/Crossplane configurations, GitOps integration, platform engineering patterns — and ensure customers reach their target state.
• Define and track technical milestones that map to customer business objectives and contract value.
• Act as the primary technical escalation point when customers face blockers, coordinating engineering and product resources to resolve them.

Implementation & Architecture

• Lead technical discovery to deeply understand customer environments, platform requirements, and target architecture.
• Design and deliver Crossplane-based control plane architectures tailored to customer infrastructure and organizational context.
• Build and maintain reference platforms and implementation accelerators that codify Upbound best practices and reduce time-to-value for common use cases.
• Contribute Statements of Work that accurately scope implementation engagements.
• Write code, fix bugs, and build scoped features within Upbound products, provider ecosystem, and Crossplane core where needed to unblock customers.

Technical Voice of the Customer

• Represent customer technical needs internally to influence product roadmap and prioritization.
• Partner with pre-sales SEs to ensure smooth, informed handoffs with full context on customer environment and expectations.
• Identify expansion opportunities as customer technical maturity grows and new Upbound capabilities become relevant.

You are a good fit if you have: 

• Hands-on Kubernetes expertise — operators, controllers, or add-ons; production deployment and management experience.
• Platform engineering or SRE background, with direct experience building or operating an Internal Developer Platform (IDP).
• Deep familiarity with cloud-native tooling: CNCF ecosystem, IaC (Terraform/Pulumi), GitOps (Flux/ArgoCD), CI/CD pipelines.
• Experience across at least two major cloud providers (AWS, GCP, Azure) at production scale.
• Strong programming skills; Go is strongly preferred.
• Proven track record of leading customers through complex technical implementations to successful, measurable outcomes.
• Excellent communication skills — comfortable presenting architecture and trade-offs to both engineering teams and executive stakeholders.
• Able to manage multiple customer engagements simultaneously in a fast-moving startup environment.

It is a plus if: 

• Crossplane power user — contributions to core or the provider ecosystem are very appreciated [for many reasons]
• Active Kubernetes community involvement: contributions, conference talks, technical writing, or open source maintainership.
• CKA or CKAD certification.
• Prior startup, familiarity with coding agents and distributed team experience.

 #LI-REMOTE

As a Staff Solutions Engineer (SE) at Upbound, you'll be a vital part of our pre-sales team. This role will support all pre-sales efforts in the EMEA region across multiple segments. Once a lead is discovered and qualified, the Solutions Engineer works directly with the customer to understand the technical business problem they are trying to solve. They will help customers navigate and understand the value Upbound products and solutions bring them. Solutions Engineers build credible technical relationships with our customers by listening and then clearly communicating the value proposition of our products in a way that is contextualized to the customer’s specific needs.

Solutions Engineers are deeply familiar with Upbound’s product roadmap and will intuit when to sell ahead of our product roadmap and when to focus on existing solutions based on the customer’s medium and long term vision. Solutions Engineers are expected to deeply understand the key technical and economic buyer's personalities and what it will take to get them to sign a deal.

In this role, you will: 

• Partnering with a Sales Account Executive to engage in technical discussions with customers throughout the buying lifecycle.
• Working cross functionally with product marketing, and independently, to create and deliver high fidelity presentations, custom demos, sample solutions, and present use cases to guide the customer through the buying journey
• Closely partnering with customers and platform builders to solve technical and business challenges which enables them to design, build and implement Crossplane and Upbound Cloud based control plane architectures.
• Working directly with customers and platform builders to define, implement, and test out early proof of concepts of Crossplane and Upbound Cloud.
• Collect detailed customer requirements so product and engineering can accurately estimate and resource the necessary implementation services.
• The technical voice and trusted advisor to the customer and represent the customer needs internally.
• Project manage the account pre and post sale to ensure a smooth and frictionless customer experience through implementation in partnership with Solutions Architect and implementation teams. 

You are a good fit if you have: 

• Worked in pre-sales, consulting, or equivalent experience in an enterprise environment.
• Experience developing relationships with engineering, executive, and commercial teams throughout large organizations.
• Guided customers through designing and deploying Kubernetes to their production environments.
• A deep understanding of highly scaled and reliable services, solutions, and infrastructure in multiple major cloud providers.
• Worked directly with customers and/or open source community members to troubleshoot and solve their complex technical issues preventing successful adoption.
• Deployed and integrated the projects and tools of the Cloud Native Landscape, especially CNCF projects, into production environments.
• A deep understanding of modern operational and application delivery tools and methodologies inside of production deployment workflows, like those from HashiCorp (e.g. Terraform), CI/CD, IaC, and GitOps.
• The ability to work closely with people in a wide variety of disciplines from a wide variety of backgrounds.
• Successfully managed multiple projects and priorities in a fast paced and dynamic environment.
• Successfully identified and removed friction from the buying process resulting in a more streamlined and shortened sales cycle.
• Excitement and comfort being a key part of further defining, scaling, and making this part of our sales process thrive.

It is a plus if: 

• You are actively involved or have contributed to the upstream Kubernetes community.
• You have a history of speaking at technology conferences, blogging/writing technical articles, and/or contributing to a popular open source project.
• You have worked in a startup and distributed/remote team before, and understand the unique challenges of a startup environment.

#LI-REMOTE