Senior Manufacturing Solutions Engineer

This role is US Remote — Senior Manufacturing Solutions Engineers spend approximately 50% of their time on-site at customer facilities across North America.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

About you

As a Forward Deployed Engineer (FDE), you work directly with manufacturers to design, build, and deploy solutions on Tulip's Frontline Operations Platform. You operate at the intersection of solution engineering, manufacturing operations, and customer outcomes, translating real shop-floor problems into scalable, production-ready solutions.

You will embed with customers at their facility to rapidly implement applications, integrations, and workflows that improve quality, productivity, and traceability across manufacturing operations.

What skills or experience do I need?

• 8+ years of experience in manufacturing, industrial software, or manufacturing-focused technology roles, with 4+ years in customer-facing or consulting capacities
• Hands-on experience with Operations Technology — MES, ERP, quality, or production systems — including architecture and implementation
• Proven ability to integrate shop-floor systems and devices (PLCs, machine data, production context) in manufacturing environments
• Strong understanding of manufacturing workflows, quality, traceability, and operational constraints; able to walk a shop floor and identify improvement opportunities independently
• Track record of leading complex technical initiatives end-to-end in ambiguous, customer-facing environments
• Willingness to travel up to 50% to customer sites; BS in Engineering or equivalent experience

Key Responsibilities

Customer-Embedded Solution Delivery

• Partner with plant-level and corporate stakeholders (operators, engineers, IT, quality, operations leadership) to design, build, and deploy Tulip solutions on-site
• Integrate Tulip with shop-floor systems including PLCs, MES, ERP, and quality systems, working with machine data, events, and production context
• Deploy solutions into live production environments with minimal disruption, troubleshooting issues that span software, data, and operational workflows

Technical Leadership

• Serve as the technical authority during customer deployments, advising on architecture, scalability, security, and reliability in regulated or high-availability environments
• Lead complex implementations end-to-end, communicating clearly with both technical and operations stakeholders
• Document solutions and share learnings across the FDE team and broader Tulip organization

Product & Platform Feedback

• Represent the voice of the customer to Product and Engineering, influencing roadmap and feature design
• Help generalize customer-specific solutions into reusable product capabilities
• Contribute to internal process development, best practices, and cross-team collaboration

Key Collaborators

• Tulip Account Executives
• Customer Success Managers
• Product Managers
• Engineering

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.

We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D, FSA, Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies
• Dog-friendly office

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $125,000 - $175,000 per year.

Forward Deployed Engineer

This role is US Remote — Forward Deployed Engineers spend approximately 50% of their time on-site at customer facilities across North America.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

About you

As a Forward Deployed Engineer (FDE), you work directly with manufacturers to design, build, and deploy solutions on Tulip's Frontline Operations Platform. You operate at the intersection of solution engineering, manufacturing operations, and customer outcomes, translating real shop-floor problems into scalable, production-ready solutions.

You will embed with customers at their facility to rapidly implement applications, integrations, and workflows that improve quality, productivity, and traceability across manufacturing operations.

What skills or experience do I need?

• 8+ years of experience in manufacturing, industrial software, or manufacturing-focused technology roles, with 4+ years in customer-facing or consulting capacities
• Hands-on experience with Operations Technology — MES, ERP, quality, or production systems — including architecture and implementation
• Proven ability to integrate shop-floor systems and devices (PLCs, machine data, production context) in manufacturing environments
• Strong understanding of manufacturing workflows, quality, traceability, and operational constraints; able to walk a shop floor and identify improvement opportunities independently
• Track record of leading complex technical initiatives end-to-end in ambiguous, customer-facing environments
• Willingness to travel up to 50% to customer sites; BS in Engineering or equivalent experience

Key Responsibilities

Customer-Embedded Solution Delivery

• Partner with plant-level and corporate stakeholders (operators, engineers, IT, quality, operations leadership) to design, build, and deploy Tulip solutions on-site
• Integrate Tulip with shop-floor systems including PLCs, MES, ERP, and quality systems, working with machine data, events, and production context
• Deploy solutions into live production environments with minimal disruption, troubleshooting issues that span software, data, and operational workflows

Technical Leadership

• Serve as the technical authority during customer deployments, advising on architecture, scalability, security, and reliability in regulated or high-availability environments
• Lead complex implementations end-to-end, communicating clearly with both technical and operations stakeholders
• Document solutions and share learnings across the FDE team and broader Tulip organization

Product & Platform Feedback

• Represent the voice of the customer to Product and Engineering, influencing roadmap and feature design
• Help generalize customer-specific solutions into reusable product capabilities
• Contribute to internal process development, best practices, and cross-team collaboration

Key Collaborators

• Tulip Account Executives
• Customer Success Managers
• Product Managers
• Engineering

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.

We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D, FSA, Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies
• Dog-friendly office

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $125,000 - $175,000 per year.

This role is located in Somerville, MA-  We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

About You:

• You know the challenges in manufacturing and operations, and you believe there is a better way
• You thrive on communicating and can do so across levels, with people from the shop floor to engineering managers to executives 
• You’re meticulously organized, able to prioritize in ambiguous situations for yourself and your team, and look ahead to risks and mitigate then
• You understand the business impact of operational improvements
• You’re ready for a start-up environment as part of a fast growing SAAS company 

What skills do I need? 

• 5+ years work experience in project / program management, manufacturing / production operations, management consulting, customer success operations or equivalent
• Experience working with multi-divisional, multi-geographical customers and managing stakeholders across multiple functions
• Experience working with manufacturing operations
• Ability to develop project plans with owners and timelines, for teams that include customers, partners, and internal resources
• Interpersonal, written and oral communication skills, including running meetings and delivering executive-level presentations 

Nice to have:

• Lean/ Six Sigma
• Agile and/ or scrum methodologies
• PMP
• Life sciences manufacturing experience

Key Responsibilities:

• Manage project plans, timelines, budgets, and deliverables collaboratively with cross-functional teams and customers
• Collaborate with internal experts and customers to define project success and requirements
• Lead organization of information and communication to allow teams to focus on project work
• Provide expertise and thought leadership to guide customers through manufacturing digital transformations
• Understand technical project details enough to manage and escalate when needed
• Scope and quote projects for customers
• Contribute to internal process development and continuous improvement
• 25% expected travel 

Key Collaborators:

• Customers
• Internal customer-facing technical teams
• Sales/ commercial
• Tulip’s partners

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. 

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $110,000-130,000.

This role is located in Somerville, MA-  We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip’s cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage’s Top Workplaces USA, and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work.”

About You:

• You know the challenges in manufacturing and operations, and you believe there is a better way
• You thrive on communicating and can do so across levels, with people from the shop floor to engineering managers to executives 
• You’re meticulously organized, able to prioritize in ambiguous situations for yourself and your team, and look ahead to risks and mitigate then
• You understand the business impact of operational improvements
• You’re ready for a start-up environment as part of a fast growing SAAS company 

What skills do I need? 

• 5+ years of combined experience delivering projects for regulated life sciences customers, including experience in project or program management, manufacturing or production operations, management consulting, or customer success roles within pharmaceutical, biotechnology, or medical device organizations
• Strong working knowledge of regulated quality systems and compliance frameworks, including GxP, ISO standards, and 21 CFR Part 11
• Proven experience working with multi-divisional, multi-geographical customers and managing stakeholders across multiple functions
• Demonstrated ability to develop and execute detailed project plans, including scope definition, milestones, ownership, and timelines, while coordinating internal teams, external partners, and customer stakeholders
• Excellent interpersonal, written, and verbal communication skills, with experience leading project meetings, facilitating decision-making, and delivering clear, executive-level updates to both technical and non-technical audiences

Nice to have:

• Lean / Six Sigma experience, with exposure to continuous improvement initiatives in regulated manufacturing or operations environments
• Familiarity with Agile and/or Scrum methodologies, including experience applying them in hybrid or regulated delivery models
• PMP or other relevant project management certifications
• Working knowledge of change control processes, PMO governance, and validation requirements (e.g., impact assessment, documentation, and traceability) within regulated life sciences environments

Key Responsibilities:

• Manage project plans, timelines, budgets, and deliverables collaboratively with cross-functional teams and customers
• Collaborate with internal experts and customers to define project success and requirements
• Lead organization of information and communication to allow teams to focus on project work
• Provide expertise and thought leadership to guide customers through manufacturing digital transformations
• Understand technical project details enough to manage and escalate when needed
• Scope and quote projects for customers
• Contribute to internal process development and continuous improvement
• 25% expected travel 

Key Collaborators:

• Customers
• Internal customer-facing technical teams
• Sales/ commercial
• Tulip’s partners

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. 

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $110,000-130,000 

This role is located Budapest, Hungary - We are a hybrid work environment and are in the office 3+ days per week.

This is a 6-month fixed-term internship, with the possibility of extension for an additional 6 months.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

About You

You're a curious and driven student or recent graduate who's passionate about the intersection of technology and manufacturing — and you believe there's always a better way to get things done on the shop floor. You're energized by hands-on problem-solving, comfortable learning on the fly, and eager to work directly with customers to build real solutions. If you're ready to take the plunge into a fast-moving, startup environment where your contributions will have immediate impact, we'd love to meet you.

What Skills Do I Need?

• Currently pursuing or recently completed a degree in Industrial Engineering, Mechanical Engineering, Computer Science, or a related field
• Basic coding skills or comfort with scripting; familiarity with SQL or REST APIs is a plus
• Strong analytical thinking, problem-solving skills and attention to detail, with a genuine eagerness to learn and grow
• Competency with AI tools (e.g., ChatGPT, Claude, Copilot) for tasks like drafting, research and automation; willingness to explore how AI can accelerate solution design and customer delivery
• Clear and confident communication skills in English (written and spoken); additional European languages are a plus
• Proactive, collaborative attitude - you ask questions, take initiative, and don't wait to be told what to do
• Willingness to travel occasionally (up to 25% out of term time)
• First experience in manufacturing is a plus

Key Responsibilities

• Support the delivery of customer projects using Tulip's no-code platform, working alongside experienced Solutions Engineers
• Assist with solution design and configuration for specific customer use cases and processes
• Participate in customer interactions and begin building relationships with stakeholders across different organizational levels
• Help document solutions, best practices, and internal processes to support team knowledge-sharing
• Relay observations and feedback from customer engagements to Product and Engineering teams
• Contribute to internal initiatives that improve how the Professional Services team operates and collaborates

Key Collaborators

• Customers
• Professional Services team
• Product and Engineering teams

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.

We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Private healthcare insurance
• Company equity
• Virtual company events and happy hours
• Flexible work schedule and unlimited vacation policy
• Team lunches in the KFT hub and office snacks
• Learning & Development benefits
• HU eyeglass benefit
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.