Responsibilities:

• Help supervise operations of an assigned Client site on assigned shift.
• Report directly to Site Supervisor/Director and/or Marksman / Titan Management.
• Manage a team of security officers, including participating in scheduling, payroll, training, coaching, development and support.
• Ensure the Client Site is provided with high quality security services to protect people and property.
• Handle all escalated security issues or emergency situations appropriately.
• Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.).
• Provide the basis of a great work environment by treating staff with respect.
• Assist in the  Coordination and/or conduct site-specific “on the job training”, client–specific training and annual refresher training for staff by adhering to Titan’s training standards.
• Reconcile logs, shift responsibilities and patrols; review incident reports prior to submitting to Site Supervisor and/or Director and coordinate preliminary investigations.
• Develop/maintain operational procedures and post orders that are always available for emergency reference by staff.
• Train and qualify to work assigned post. Understands the specific and general post instructions for that assigned post. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
• Maintain access control procedures set by building management.
• Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
• Identify all tenants and/or visitors upon arrival.
• Ensure visitors and vendors are properly signed in prior to accessing the building.
• Observe departing personnel to guard against theft of tenant or building property.
• Monitor security cameras that are within the facility.
• Respond to incidents including property emergencies.
• Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions. 
• Ability to stand/sit/walk for extended periods of time.
• Assist tenants and visitors with directions and general business information.
• Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and Titan management.
• Maintain clear, accurate logs pertaining to people or property including packages.
• Provide excellent Customer Service to all parties encountered while on duty.
• Other duties as assigned.

***These positions require at least 2 years of continuous supervisory experience.***

Schedule:  Monday-Friday 3pm-11pm

Qualifications

Education and/or Experience:  High School diploma or general education degree (GED) and 3 years prior satisfactory employment as a security officer or directly related experience.  Must be at least 18 years of age.

Certificates, Licenses, Registrations: Valid Security License if required by state, driver’s license as applicable.

Language Skills:  Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.

Other Qualifications:  Ability to pass pre-employment drug screen and criminal background check.  Must maintain a working telephone number though which we can contact you.

Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job.  A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50 lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facility; be able to perform assigned duties regardless of inclement weather. 

Pay and Benefits of Security Supervisors:
•  $21.50 - $22.50 / hour
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

#HP

We are hiring union Lead Security Concierge to work at a luxury residential building in the River North Area of Chicago. This is a 2nd Shift Monday-Friday must be able to hold over 4 hours. 

Responsibilities:

• Help supervise operations of an assigned Client site on assigned shift.
• Report directly to Site Supervisor/Director and/or Marksman / Titan Management.
• Manage a team of security officers, including participating in scheduling, payroll, training, coaching, development and support.
• Ensure the Client Site is provided with high quality security services to protect people and property.
• Handle all escalated security issues or emergency situations appropriately.
• Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.).
• Provide the basis of a great work environment by treating staff with respect.
• Assist in the  Coordination and/or conduct site-specific “on the job training”, client–specific training and annual refresher training for staff by adhering to Titan’s training standards.
• Reconcile logs, shift responsibilities and patrols; review incident reports prior to submitting to Site Supervisor and/or Director and coordinate preliminary investigations.
• Develop/maintain operational procedures and post orders that are always available for emergency reference by staff.
• Train and qualify to work assigned post. Understands the specific and general post instructions for that assigned post. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
• Maintain access control procedures set by building management.
• Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
• Identify all tenants and/or visitors upon arrival.
• Ensure visitors and vendors are properly signed in prior to accessing the building.
• Observe departing personnel to guard against theft of tenant or building property.
• Monitor security cameras that are within the facility.
• Respond to incidents including property emergencies.
• Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions. 
• Ability to stand/sit/walk for extended periods of time.
• Assist tenants and visitors with directions and general business information.
• Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and Titan management.
• Maintain clear, accurate logs pertaining to people or property including packages.
• Provide excellent Customer Service to all parties encountered while on duty.
• Other duties as assigned.

***These positions require at least 2 years of continuous supervisory experience.***

Qualifications

Education and/or Experience:  High School diploma or general education degree (GED) and 3 years prior satisfactory employment as a security officer or directly related experience.  Must be at least 18 years of age.

Certificates, Licenses, Registrations: Valid Security License if required by state, driver’s license as applicable.

Language Skills:  Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.

Other Qualifications:  Ability to pass pre-employment drug screen and criminal background check.  Must maintain a working telephone number though which we can contact you.

Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job.  A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50 lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facility; be able to perform assigned duties regardless of inclement weather. 

Pay and Benefits of Security Supervisors:
•  $22.00 / hour
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

#HP

Responsibilities:

• Help supervise operations in the Dock Area of a commercial office building
• Report directly to Titan Management.
• Ensure the Client Site is provided with high-quality security services to protect people and property.
• Handle all escalated security issues or emergency situations appropriately.
• Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.).
• Provide the basis of a great work environment by treating staff with respect.
• Assist in the Coordination and/or conduct site-specific “on-the-job training,” client-specific training, and annual refresher training for staff by adhering to Titan’s training standards.
• Reconcile logs, shift responsibilities, and patrols; review incident reports prior to submitting them to the Site Supervisor and/or Director and coordinate preliminary investigations.
• Develop/maintain operational procedures and post orders that are always available for emergency reference by staff.
• Train and qualify to work the assigned post. Understand the specific and general post instructions for that assigned post. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
• Monitor all inbound and outbound deliveries, ensuring proper documentation and authorizationVerify credentials of vendors, contractors, and delivery drivers
• •  
• Coordinate with building management, tenants, and operations teams regarding dock activity
• Enforce access control procedures for the loading dock and service corridors
• Monitor CCTV systems and alarm systems related to dock operations
• Respond to incidents, emergencies, and policy violations in a timely and professional manner
• Maintain accurate daily activity logs, incident reports, and shipping/receiving documentation
• Ability to stand/sit/walk for extended periods of time.
• Assist tenants and visitors with directions and general business information.
• Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and Titan management.
• Maintain clear, accurate logs pertaining to people or property including packages.
• Provide excellent Customer Service to all parties encountered while on duty.
• Other duties as assigned.

Qualifications

Education and/or Experience: High School diploma or general education degree (GED) and 3 years of prior satisfactory employment as a security officer or directly related experience. Must be at least 18 years of age.

Certificates, Licenses, Registrations: Valid Security License if required by state, valid driver’s license in good standing.

Language Skills: Must have the ability to read, write, speak, and understand English. Bilingual considered a plus.

Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number through which we can contact you.

Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50 lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facility; be able to perform assigned duties regardless of inclement weather.

Pay and Benefits for the Security Dock Supervisor:

•  $21.50  / hour
•  Paid time off and paid holidays
•  Medical and Dental insurance
•  Opportunities for career growth and promotion
•  Skills-enhancing training

EOE/M/F/D/V

#HP

We are hiring union Lead Security Concierge to work at a luxury residential building in the Lakeview East Neighborhood of Chicago.  It is a 1st Shift M-F must be able to hold over 4 hours. 

Responsibilities:

• Help supervise operations of an assigned Client site on assigned shift.
• Report directly to Site Supervisor/Director and/or Marksman / Titan Management.
• Manage a team of security officers, including participating in scheduling, payroll, training, coaching, development and support.
• Ensure the Client Site is provided with high quality security services to protect people and property.
• Handle all escalated security issues or emergency situations appropriately.
• Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.).
• Provide the basis of a great work environment by treating staff with respect.
• Assist in the  Coordination and/or conduct site-specific “on the job training”, client–specific training and annual refresher training for staff by adhering to Titan’s training standards.
• Reconcile logs, shift responsibilities and patrols; review incident reports prior to submitting to Site Supervisor and/or Director and coordinate preliminary investigations.
• Develop/maintain operational procedures and post orders that are always available for emergency reference by staff.
• Train and qualify to work assigned post. Understands the specific and general post instructions for that assigned post. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
• Maintain access control procedures set by building management.
• Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
• Identify all tenants and/or visitors upon arrival.
• Ensure visitors and vendors are properly signed in prior to accessing the building.
• Observe departing personnel to guard against theft of tenant or building property.
• Monitor security cameras that are within the facility.
• Respond to incidents including property emergencies.
• Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions. 
• Ability to stand/sit/walk for extended periods of time.
• Assist tenants and visitors with directions and general business information.
• Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and Titan management.
• Maintain clear, accurate logs pertaining to people or property including packages.
• Provide excellent Customer Service to all parties encountered while on duty.
• Other duties as assigned.

***These positions require at least 2 years of continuous supervisory experience.***

Qualifications

Education and/or Experience:  High School diploma or general education degree (GED) and 3 years prior satisfactory employment as a security officer or directly related experience.  Must be at least 18 years of age.

Certificates, Licenses, Registrations: Valid Security License if required by state, driver’s license as applicable.

Language Skills:  Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.

Other Qualifications:  Ability to pass pre-employment drug screen and criminal background check.  Must maintain a working telephone number though which we can contact you.

Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job.  A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50 lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facility; be able to perform assigned duties regardless of inclement weather. 

Pay and Benefits of Security Supervisors:
•  $24.90 / hour
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

#HP

We are hiring union Lead Security Concierge to work at a luxury residential building on the Far North Side of Chicago in the South Loop area. This is a 1st Shift Monday-Friday 7am-3pm must be able to hold over 4 hours. 

Responsibilities:

• Help supervise operations of an assigned Client site on assigned shift.
• Report directly to Site Supervisor/Director and/or Marksman / Titan Management.
• Manage a team of security officers, including participating in scheduling, payroll, training, coaching, development and support.
• Ensure the Client Site is provided with high quality security services to protect people and property.
• Handle all escalated security issues or emergency situations appropriately.
• Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.).
• Provide the basis of a great work environment by treating staff with respect.
• Assist in the  Coordination and/or conduct site-specific “on the job training”, client–specific training and annual refresher training for staff by adhering to Titan’s training standards.
• Reconcile logs, shift responsibilities and patrols; review incident reports prior to submitting to Site Supervisor and/or Director and coordinate preliminary investigations.
• Develop/maintain operational procedures and post orders that are always available for emergency reference by staff.
• Train and qualify to work assigned post. Understands the specific and general post instructions for that assigned post. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
• Maintain access control procedures set by building management.
• Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
• Identify all tenants and/or visitors upon arrival.
• Ensure visitors and vendors are properly signed in prior to accessing the building.
• Observe departing personnel to guard against theft of tenant or building property.
• Monitor security cameras that are within the facility.
• Respond to incidents including property emergencies.
• Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions. 
• Ability to stand/sit/walk for extended periods of time.
• Assist tenants and visitors with directions and general business information.
• Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and Titan management.
• Maintain clear, accurate logs pertaining to people or property including packages.
• Provide excellent Customer Service to all parties encountered while on duty.
• Other duties as assigned.

***These positions require at least 2 years of continuous supervisory experience.***

Qualifications

Education and/or Experience:  High School diploma or general education degree (GED) and 3 years prior satisfactory employment as a security officer or directly related experience.  Must be at least 18 years of age.

Certificates, Licenses, Registrations: Valid Security License if required by state, driver’s license as applicable.

Language Skills:  Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.

Other Qualifications:  Ability to pass pre-employment drug screen and criminal background check.  Must maintain a working telephone number though which we can contact you.

Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job.  A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50 lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facility; be able to perform assigned duties regardless of inclement weather. 

Pay and Benefits of Security Supervisors:
•  $24.90 / hour
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

#HP

Responsibilities:

• Help supervise operations of an assigned Client site on assigned shift.
• Report directly to Site Supervisor/Director and/or Marksman / Titan Management.
• Manage a team of security officers, including participating in scheduling, payroll, training, coaching, development and support.
• Ensure the Client Site is provided with high quality security services to protect people and property.
• Handle all escalated security issues or emergency situations appropriately.
• Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.).
• Provide the basis of a great work environment by treating staff with respect.
• Assist in the  Coordination and/or conduct site-specific “on the job training”, client–specific training and annual refresher training for staff by adhering to Titan’s training standards.
• Reconcile logs, shift responsibilities and patrols; review incident reports prior to submitting to Site Supervisor and/or Director and coordinate preliminary investigations.
• Develop/maintain operational procedures and post orders that are always available for emergency reference by staff.
• Train and qualify to work assigned post. Understands the specific and general post instructions for that assigned post. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
• Maintain access control procedures set by building management.
• Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
• Identify all tenants and/or visitors upon arrival.
• Ensure visitors and vendors are properly signed in prior to accessing the building.
• Observe departing personnel to guard against theft of tenant or building property.
• Monitor security cameras that are within the facility.
• Respond to incidents including property emergencies.
• Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions. 
• Ability to stand/sit/walk for extended periods of time.
• Assist tenants and visitors with directions and general business information.
• Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and Titan management.
• Maintain clear, accurate logs pertaining to people or property including packages.
• Provide excellent Customer Service to all parties encountered while on duty.
• Other duties as assigned.

***These positions require at least 2 years of continuous supervisory experience.***

Qualifications

Education and/or Experience:  High School diploma or general education degree (GED) and 3 years prior satisfactory employment as a security officer or directly related experience.  Must be at least 18 years of age.

Certificates, Licenses, Registrations: Valid WI PRIVATE SECURITY LICENSE.

Language Skills:  Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.

Other Qualifications:  Ability to pass pre-employment drug screen and criminal background check.  Must maintain a working telephone number though which we can contact you.

Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job.  A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50 lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facility; be able to perform assigned duties regardless of inclement weather. 

Pay and Benefits of Security Supervisors:
•  $23.00 / hour
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

The Operations Manager reports to the VP Of Operations and is primarily responsible for supervising the day to day security operations out of the Titan Green Bay/ Sheboygan area. Additionally, the Operations Manager will work directly the HR department to ensure Titan Security provides “Best-In-Class service” to our clients and our staff.

Responsibilities include but are not limited to:

• Build, improve, and maintain effective relationships with both client and employees.
• Report all operational matters directly to the Portfolio Manager and/or members of senior management.
• Responsible for establishing, maintaining and reviewing schedules to minimize company overtime within WinTeam.
• Responsible for the recruitment and ongoing development of the workforce.
• Perform direct recruiting and sourcing activities for open positions.
• Assist Director of Portfolio Management with annual training requirements for all staff.
• Build, improve and maintain effective relationships with both client and employees.
• Report all operational matters directly to the Director of Portfolio Management and/or members of senior management.
• Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service
• Handle any escalated security issues or emergency situations appropriately
• Conduct annual reviews on site staff and Field Supervisors.
• Monitors the quality of staff performance including review of disciplinary actions, recommendations for suspension or termination as well as ensuring a regular performance appraisal program for all staff
• Clearly and accurately record reported data such as call-offs, tardies, emergencies, unusual occurrences, and malfunctioning of equipment.
• Coordinates and documents performance tracking of all staff personnel
• Maintain and ensure the integrity of personnel files and workforce management systems working with Account Managers and HR department, as necessary
• Support HR department in review of involuntary terminations including coordinating and conducting exit interviews, assisting with unemployment claims, union grievances and appeals
• Supports Director of Portfolio Management and HR in hiring, training and on-boarding
• Explain company personnel policies, benefits, and procedures to all staff and job applicants
• Compile and prepare reports and documents pertaining to personnel activities and account trends
• Prepare correspondence and memos as needed
• Responsible for tracking company equipment in the field including technology, vehicles, etc. and ensuring company equipment is utilized in accordance with applicable policies
• Stays current on federal, state guidelines relative our services
• Supports the organization’s culture, processes, practices and systems to ensure that all employees are given the opportunity to contribute to the business goals of the company and its clients
• Flexible schedule to meet the needs of the business which includes weekends and evenings.
• Other duties as assigned
• Due to the nature of this assignment, special attention is paid to those candidates that are able to successfully demonstrate: A work history illustrating a progressively increasing security/customer service related skill sets and responsibilities with an emphasis in a supervisory capacity work, communication center protocol, knowledge of security operations, in addition to an advanced level computer proficiency/technological skills, specifically as it relates to established physical security needs.
• Having any, or a combination of the above listed attributes may increase your chances of selection

Qualifications:

Education and/or Experience: Bachelor’s Degree Preferred and 2 years prior satisfactory employment as a security officer or in a customer service position. Experience in a heavy volume call center preferred.

Must be at least 21 years of age.

Certificates, Licenses, Registrations: Ability to acquire and maintain a Wisconsin Private Security License, including state accredited training requirements.

Language Skills:  Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.

Computer Skills: Proficiency with Microsoft Office software, scheduling software a plus.

Other Qualifications:  Ability to pass pre-employment drug screen and criminal background check.  Must maintain a working telephone number though which we can contact you. 

Physical Demands: Standard office environment. 

Salary & Benefits: Salaried role starting at $75,000 per year, plus paid time off, medical insurance, dental insurance, paid holidays, and pension/retirement benefits. Skills-enhancing training and opportunities for career growth and promotion

EOE/M/F/D/V

#HP

The Operations Manager reports to the VP Of Operations and is primarily responsible for supervising the day to day security operations out of the Titan Green Bay area. Additionally, the Operations Manager will work directly the HR department to ensure Titan Security provides “Best-In-Class service” to our clients and our staff.

Responsibilities include but are not limited to:

• Build, improve, and maintain effective relationships with both client and employees.
• Report all operational matters directly to the Portfolio Manager and/or members of senior management.
• Responsible for establishing, maintaining and reviewing schedules to minimize company overtime within WinTeam.
• Responsible for the recruitment and ongoing development of the workforce.
• Perform direct recruiting and sourcing activities for open positions.
• Assist Director of Portfolio Management with annual training requirements for all staff.
• Build, improve and maintain effective relationships with both client and employees.
• Report all operational matters directly to the Director of Portfolio Management and/or members of senior management.
• Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service
• Handle any escalated security issues or emergency situations appropriately
• Conduct annual reviews on site staff and Field Supervisors.
• Monitors the quality of staff performance including review of disciplinary actions, recommendations for suspension or termination as well as ensuring a regular performance appraisal program for all staff
• Clearly and accurately record reported data such as call-offs, tardies, emergencies, unusual occurrences, and malfunctioning of equipment.
• Coordinates and documents performance tracking of all staff personnel
• Maintain and ensure the integrity of personnel files and workforce management systems working with Account Managers and HR department, as necessary
• Support HR department in review of involuntary terminations including coordinating and conducting exit interviews, assisting with unemployment claims, union grievances and appeals
• Supports Director of Portfolio Management and HR in hiring, training and on-boarding
• Explain company personnel policies, benefits, and procedures to all staff and job applicants
• Compile and prepare reports and documents pertaining to personnel activities and account trends
• Prepare correspondence and memos as needed
• Responsible for tracking company equipment in the field including technology, vehicles, etc. and ensuring company equipment is utilized in accordance with applicable policies
• Stays current on federal, state guidelines relative our services
• Supports the organization’s culture, processes, practices and systems to ensure that all employees are given the opportunity to contribute to the business goals of the company and its clients
• Flexible schedule to meet the needs of the business which includes weekends and evenings.
• Other duties as assigned
• Due to the nature of this assignment, special attention is paid to those candidates that are able to successfully demonstrate: A work history illustrating a progressively increasing security/customer service related skill sets and responsibilities with an emphasis in a supervisory capacity work, communication center protocol, knowledge of security operations, in addition to an advanced level computer proficiency/technological skills, specifically as it relates to established physical security needs.
• Having any, or a combination of the above listed attributes may increase your chances of selection

Qualifications:

Education and/or Experience: Bachelor’s Degree Preferred and 2 years prior satisfactory employment as a security officer or in a customer service position. Experience in a heavy volume call center preferred.

Must be at least 21 years of age.

Certificates, Licenses, Registrations: Ability to acquire and maintain a Wisconsin Private Security License, including state accredited training requirements.

Language Skills:  Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.

Computer Skills: Proficiency with Microsoft Office software, scheduling software a plus.

Other Qualifications:  Ability to pass pre-employment drug screen and criminal background check.  Must maintain a working telephone number though which we can contact you. 

Physical Demands: Standard office environment. 

Salary & Benefits: Salaried role starting at $75,000 per year, plus paid time off, medical insurance, dental insurance, paid holidays, and pension/retirement benefits. Skills-enhancing training and opportunities for career growth and promotion

EOE/M/F/D/V

#HP

Responsibilities of the Security Director include but are no limited to:

• Manage a team of Security Officers, Site and Shift Supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support.
• Ensure the client site is provided with high quality security services to protect people and property.
• Build, improve and maintain effective relationships with both client and employees 
• Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
• Handle any escalated security issues or emergency situations appropriately
• Conduct annual reviews for on site staff.
• Monitors the quality of staff performance including review of disciplinary actions, recommendations for suspension or termination as well as ensuring a regular performance appraisal program for all staff 
• Coordinates and documents performance tracking of all staff personnel
• Maintain and ensure the integrity of personnel files and workforce management systems working with Account/Operations Managers and HR department, as necessary
• Support HR department in review of involuntary terminations including coordinating and conducting exit interviews, assisting with unemployment claims, union grievances and appeals
• Supports Portfolio Managers and HR in hiring, training and on-boarding
• Compile and prepare reports and documents pertaining to personnel activities and account trends
• Responsible for tracking company equipment in the field including technology, vehicles, etc. and ensuring company equipment is utilized in accordance with applicable policies
• Stays current on federal, state and local CBA guidelines relative our services
• Supports the organization’s culture, processes, practices and systems to ensure that company and its clients
• Prepare correspondence and memos as needed

Qualifications/Benefits:

Education and/or Experience: Degree in Criminal Justice, Law Enforcement Management or related field and/or equivalent experience/education preferred. Minimum of seven years of managerial and policy making experience in the law enforcement or contract security field. Experience level to include extensive internal contacts within the local law enforcement community. 

Certificates, Licenses, Registrations: Ability to obtain a valid PERC. Professional Certifications in Security Management; CPP or similar certifications preferred. Computer Skills: Ability to create and manage budgets, budget variance reports and other reports in Excel. Experience with workforce management systems and scheduling systems preferred.

Language Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus. Must possess excellent communication (oral and written), organizational, financial and time management skills with the ability of concisely and effectively address questions while providing subject matter expertise on policy to ownership and management.

Other Qualifications: Ability to organize and manage multiple priorities. Ability to pass pre-employment drug screen and criminal background check. Strong qualitative and quantitative skills. Self-starter with the ability to manage time effectively, establish workflow priorities and work independently with high attention to detail. Ability to start, cultivate and maintain strong relations and work in a team environment. Prior employment history demonstrating the ability to work in a fast-paced, high-intensity environment while managing multiple tasks and priorities, and producing accurate results in a highlyorganized manner. Must maintain a working telephone number through which we can contact you.

Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job. A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50 lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facility; be able to perform assigned duties regardless of inclement weather.

Pay and Benefits of the Security Director:

• Salary $100K-105K
• Paid time off and paid holidays
• Medical, Dental and Vision insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

#HP

Titan Security is currently recruiting for Director of Security at a public venue. The ideal candidate has experience that includes interaction with the local Chicago law enforcement community to work at an iconic cultural institution located in the Central Business District. The individual will work with onsite management, City of Chicago officials, and the contracted security staff to maintain all aspects of physical, personnel and visitor security and life safety. This position will manage all aspects of emergency preparedness including implementation, training and drills. We are seeking a customer-focused and results-oriented professional who is comfortable working in a fast-paced environment with the ability to multi-task.

Responsibilities:

• Manage contracted security staff operations and enforce security contract standards, policies and procedures.
• Create and promote a positive and proactive work environment.
• Develop and implement short and long-range plans for personnel and guest safety, as well as asset protection.
• Implement safety protocols, including emergency preparedness plans, bomb threat plans and disaster response procedures, and train staff on responses.
• Assist with development and implementation of all evacuation ordinance requirements, including fire and life safety teams, emergency evacuation/fire drills, safety training for employees, emergency manuals, signage, etc.
• Oversee the management of all regulatory compliance with City, State, OSHA, Licensing and NFPA standards impacting the property’s operations.
• Manage, review and update all compliance mechanisms such as audits, inspections, reports and documentation.
• Establish and enforce protocols for property’s security operations and controls, property removal and after-hours facility access.
• Monitor and oversee security system integration, access control, life safety systems and radio communications. Candidate should be proficient in modern security system technology, such as electronic access control systems and central station monitoring systems and CCTV systems with digital recording.
• Respond to and provide assistance with reported medical emergencies, bomb threats, fire alarms, intrusion alarms or elevator entrapments, following established emergency response procedures.
• Respond to and manage any extenuating circumstances should they arise, including potentially aggressive protestors.
• Conduct internal investigations and prepare written reports and documentation on investigative findings and processes. File police reports on behalf of building management.
• Review and report on all threats, risks, intel, investigations and any ongoing issues, providing recommendations for corrective action and/or mitigation strategies.
• Evaluate, recommend and implement programs that continually improve security service levels.
• Stay abreast of emerging trends and new developments within the security industry and implement where applicable.
• Network with law enforcement organizations (IACP, FBI, and local police departments) and security industry associations (ASIS).
• Work collaboratively with external groups such as Federal, State and Local law enforcement and emergency services, as well as internally with management, ownership, facilities and legal departments.
• Monitor the quality of contracted security staff performance including the review of disciplinary actions, as well as ensuring a regular performance appraisal program is executed for all staff including security site supervisors, shift supervisors, assistant supervisors and security officers.
• Consult with and assist the security contractor on scheduling shift assignments.
• Supervise and ensure compliance of training programs for security officers and supervisors.
• Coordinate and work with security vendors to manage costs associated with security and safety technology.
• Provide management with quarterly reports and annual audits of the security program.
• Review shift reports, logs and work orders on a daily basis, responding appropriately and ensuring accuracy in logging procedures. Follow up with management on any security-related issues or concerns.
• Oversee employee, contractor and vendor building access and deliveries, addressing any situations that arise.
• Coordinate and direct private/special event security activities on site for management, DCASE and city.
• The overview outlined above, is considered a core list of job duties/requirements for the role of the Director of Security. This overview should not be considered a complete or comprehensive list. The Director of Security is also expected to adapt to changes and/or additions as needed to secure the physical property and the service expectations of the owner, management and employees.

Qualifications:

Education and/or Experience: Degree in Criminal Justice, Law Enforcement Management or related field and/or equivalent experience/education preferred. Minimum of seven years of managerial and policy making experience in the law enforcement or contract security field. Experience level to include extensive internal contacts within the local law enforcement community.

Certificates, Licenses, Registrations: Ability to obtain a valid PERC. Professional Certifications in Security Management; CPP or similar certifications preferred.

Computer Skills: Ability to create and manage budgets, budget variance reports and other reports in Excel. Experience with workforce management systems and scheduling systems preferred.

Language Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus. Must possess excellent communication (oral and written), organizational, financial and time management skills with the ability to concisely and effectively address questions while providing subject matter expertise on policy to ownership and management.

Other Qualifications: Ability to organize and manage multiple priorities.  Ability to pass pre-employment drug screen and criminal background check. Strong qualitative and quantitative skills. Self-starter with the ability to manage time effectively, establish workflow priorities and work independently with high attention to detail. Ability to start, cultivate and maintain strong relations and work in a team environment. Prior employment history demonstrating the ability to work in a fast-paced, high-intensity environment while managing multiple tasks and priorities, and produce accurate results in a highly-organized manner. Must maintain a working telephone number though which we can contact you.

Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job.  A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time; be able to lift, push, and/or pull at least 50 lbs.; be able to accommodate foot patrols on the interior & exterior of the assigned facility; be able to perform assigned duties regardless of inclement weather. 

Salary & Benefits: Base salary: $100k - 110K based on experience plus discretionary year-end bonus, paid vacation and personal days, medical insurance, dental insurance, life and AD&D insurance, optional life and AD&D insurance, paid holidays, and 401(k). Skills-enhancing training and opportunities for career growth and promotion.

EOE M/F/D/V

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Are you an experienced security professional with a passion for leadership and high-rise operations? Titan Security is looking for a Site Director of Security to lead a flagship commercial property in the heart of Rosemont. We are looking for a tech-savvy leader who can command a room and manage complex security infrastructures.

Why Titan?

At Titan, we don't just provide security; we provide peace of mind. As a Site Director, you are the face of our commitment to excellence. You will manage a top-tier team and utilize industry-leading technology to protect one of Rosemont’s premier office assets. 

What You’ll Do:

• Lead security operations for a high-traffic commercial office building.
• Directly interface with Property Management in weekly operational strategy meetings.
• Master and maintain DSX Access Control and exacqVision/Axis surveillance systems.
• Partner with Rosemont Public Service for emergency preparedness and fire drills.
• Manage budgets and CapEx requests to ensure the site remains state-ofthe-art.
• Foster a culture of professional growth through continuous staff training. 

What We’re Looking For:

• Proven experience in Commercial High-Rise security management.
• Strong technical aptitude: You should be an expert in Microsoft Office and modern VMS/Access Control systems.
• A "Safety First" mindset with a deep understanding of fire control systems.
• Exceptional relationship-building skills to manage clients and vendors effectively. 

Salary & Benefits: Base salary: $70K - 75K plus discretionary year-end bonus, paid vacation and personal days, medical insurance, dental insurance, life and AD&D insurance, optional life and AD&D insurance, paid holidays, and 401(k) match. Skills-enhancing training and opportunities for career growth and promotion.

EOE M/F/D/V

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