At The Economist Group, we champion progress, by helping people understand and tackle the critical challenges facing the world. Join us, to engineer innovative products that bring insight and analysis to global leaders in business and government. Whether ideating mobile apps that deliver personalised content, or evolving our flagship website, economist.com, you will help transform how we acquire, convert, engage and retain our 1.2 million subscribers.

We are looking for a Software Engineer, Web Fullstack, to help build and improve our web applications and supporting services. In this role, you will contribute across frontend and backend systems, delivering reliable, scalable features that enhance user experiences.

You will work closely with experienced engineers, product managers, and designers in a collaborative, remote-first environment. This is an excellent opportunity to deepen your fullstack expertise while contributing to meaningful, user-facing products..

You should enjoy working with autonomy in a creative and entrepreneurial environment, and have a strong commitment to producing high quality code. We follow a remote-first working policy, with the option to work from the office as desired, and a minimum expectation of two in-office days per month.

How you will contribute:

• Build and maintain web applications across frontend and backend systems.
• Develop responsive and accessible user interfaces using modern frameworks such as React.
• Implement backend services and APIs to support product functionality.
• Contribute to system design discussions and technical decisions within the team.
• Write clean, maintainable, and well-tested code.
• Monitor and improve application performance and reliability.
• Work with cloud services (e.g. AWS) to deploy and operate applications.
• Participate in code reviews, testing, and CI/CD practices.
• Collaborate with Product and Design to deliver high-quality features..

What you’ll need to be successful:

• 5+ years of experience in web development across frontend and backend.
• Experience with JavaScript or TypeScript.
• Familiarity with modern frontend frameworks (e.g. React).
• Experience building APIs and working with backend technologies (e.g. Node.js or similar).
• Understanding of web fundamentals, including performance and accessibility.
• Exposure to cloud platforms (e.g. AWS) and modern development practices.
• Familiarity with version control, testing, and CI/CD workflows.
• Strong problem-solving skills and a willingness to learn.
• Good communication skills and ability to work collaboratively.

Why join us

• Work on meaningful products with real user impact.
• Learn from experienced engineers in a supportive environment.
• Gain exposure to modern web and cloud technologies.
• Enjoy a flexible, remote-first culture.
• Be part of a team that values growth, quality, and collaboration.

Our culture

We all play a part in building our culture. Whether it's through welcoming new colleagues, team building activities, joining colleague events, celebrations or affinity groups there’s an opportunity for you to get involved. Continuous development is central to our working culture and we encourage teams to pair up or mob on tasks. From our 10% a week learning time policy, to our learning and development platform, Degreed, with unlimited access to Udemy courses, as well as a host of other world-class content providers - there are many ways to develop your skills and career with us.

The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age or marital status.

At The Economist Group, we champion progress, by helping people understand and tackle the critical challenges facing the world. Join us, to engineer innovative products that bring insight and analysis to global leaders in business and government. Whether ideating mobile apps that deliver personalised content, or evolving our flagship website, economist.com, you will help transform how we acquire, convert, engage and retain our 1.2 million subscribers.

We are looking for a Software Engineer, Web Fullstack, to help build and improve our web applications and supporting services. In this role, you will contribute across frontend and backend systems, delivering reliable, scalable features that enhance user experiences.

You will work closely with experienced engineers, product managers, and designers in a collaborative, remote-first environment. This is an excellent opportunity to deepen your fullstack expertise while contributing to meaningful, user-facing products..

You should enjoy working with autonomy in a creative and entrepreneurial environment, and have a strong commitment to producing high quality code. We follow a remote-first working policy, with the option to work from the office as desired, and a minimum expectation of two in-office days per month.

How you will contribute:

• Build and maintain web applications across frontend and backend systems.
• Develop responsive and accessible user interfaces using modern frameworks such as React.
• Implement backend services and APIs to support product functionality.
• Contribute to system design discussions and technical decisions within the team.
• Write clean, maintainable, and well-tested code.
• Monitor and improve application performance and reliability.
• Work with cloud services (e.g. AWS) to deploy and operate applications.
• Participate in code reviews, testing, and CI/CD practices.
• Collaborate with Product and Design to deliver high-quality features..

What you’ll need to be successful:

• 5+ years of experience in web development across frontend and backend.
• Experience with JavaScript or TypeScript.
• Familiarity with modern frontend frameworks (e.g. React).
• Experience building APIs and working with backend technologies (e.g. Node.js or similar).
• Understanding of web fundamentals, including performance and accessibility.
• Exposure to cloud platforms (e.g. AWS) and modern development practices.
• Familiarity with version control, testing, and CI/CD workflows.
• Strong problem-solving skills and a willingness to learn.
• Good communication skills and ability to work collaboratively.

Why join us

• Work on meaningful products with real user impact.
• Learn from experienced engineers in a supportive environment.
• Gain exposure to modern web and cloud technologies.
• Enjoy a flexible, remote-first culture.
• Be part of a team that values growth, quality, and collaboration.

Our culture

We all play a part in building our culture. Whether it's through welcoming new colleagues, team building activities, joining colleague events, celebrations or affinity groups there’s an opportunity for you to get involved. Continuous development is central to our working culture and we encourage teams to pair up or mob on tasks. From our 10% a week learning time policy, to our learning and development platform, Degreed, with unlimited access to Udemy courses, as well as a host of other world-class content providers - there are many ways to develop your skills and career with us.

The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age or marital status.

At The Economist Group, we champion progress, by helping people understand and tackle the critical challenges facing the world. Join us, to engineer innovative products that bring insight and analysis to global leaders in business and government. Whether ideating mobile apps that deliver personalised content, or evolving our flagship website, economist.com, you will help transform how we acquire, convert, engage and retain our 1.2 million subscribers.

We are looking for a Senior Software Engineer, Web Fullstack, to help design and build high-quality web products and the services that power them. In this role, you will work across frontend and backend systems, shaping reliable, scalable solutions that serve a global audience.

You will operate at the intersection of product, platform, and engineering, contributing not only to delivery but also to technical direction. This is an opportunity to influence architecture, improve developer experience, and help evolve modern cloud-native systems.

This role suits an experienced Senior Engineer who thrives in a collaborative, remote-first environment, enjoys solving complex problems, and takes pride in building well-crafted, maintainable software. You should enjoy working with autonomy in a creative and entrepreneurial environment, and have a strong commitment to producing high quality code. We follow a remote-first working policy, with the option to work from the office as desired, and a minimum expectation of two in-office days per month.

How you will contribute:

• Design, build, and evolve scalable web applications across the stack.
• Develop responsive, accessible, and high-performance frontends using modern frameworks such as React and Next.js.
• Build and maintain backend services and APIs that support product features and integrations.
• Design robust system architectures, balancing scalability, performance, and maintainability.
• Own performance across the stack, from frontend experience to backend efficiency and caching strategies.
• Drive best practices in testing, observability, and CI/CD across services in production.
• Work with cloud-native technologies on AWS, leveraging services such as compute, storage, and managed databases.
• Collaborate closely with Product, Design, and cross-functional teams to shape solutions end-to-end.
• Contribute to technical direction, mentor engineers, and raise the engineering bar within the team...

What you’ll need to be successful:

• 6+ years of experience in frontend and backend engineering.
• Strong fullstack experience with JavaScript or TypeScript.
• Proven experience building production applications with modern frontend frameworks (e.g. React, Next.js).
• Experience designing and developing APIs (REST and/or GraphQL).
• Solid understanding of modern web architecture, including SSR, static generation, and caching strategies.
• Hands-on experience with AWS and cloud-native system design.
• Strong grasp of performance, accessibility, and scalable system design.
• Experience with CI/CD, containerisation, and infrastructure as code.
• Clear communication skills, sound judgement, and a strong sense of ownership.

Why join us

• Build products used by a global audience.
• Work with modern web and cloud technologies in a product-focused environment.
• Influence architectural decisions and engineering practices.
• Enjoy a flexible, remote-first culture with autonomy and trust.
• Be part of a team that values quality, curiosity, and continuous improvement..

At The Economist Group, we champion progress, by helping people understand and tackle the critical challenges facing the world. Join us, to engineer innovative products that bring insight and analysis to global leaders in business and government. Whether ideating mobile apps that deliver personalised content, or evolving our flagship website, economist.com, you will help transform how we acquire, convert, engage and retain our 1.2 million subscribers.

We are looking for a Senior Software Engineer, Web Fullstack, to help design and build high-quality web products and the services that power them. In this role, you will work across frontend and backend systems, shaping reliable, scalable solutions that serve a global audience.

You will operate at the intersection of product, platform, and engineering, contributing not only to delivery but also to technical direction. This is an opportunity to influence architecture, improve developer experience, and help evolve modern cloud-native systems.

This role suits an experienced Senior Engineer who thrives in a collaborative, remote-first environment, enjoys solving complex problems, and takes pride in building well-crafted, maintainable software. You should enjoy working with autonomy in a creative and entrepreneurial environment, and have a strong commitment to producing high quality code. We follow a remote-first working policy, with the option to work from the office as desired, and a minimum expectation of two in-office days per month.

How you will contribute:

• Design, build, and evolve scalable web applications across the stack.
• Develop responsive, accessible, and high-performance frontends using modern frameworks such as React and Next.js.
• Build and maintain backend services and APIs that support product features and integrations.
• Design robust system architectures, balancing scalability, performance, and maintainability.
• Own performance across the stack, from frontend experience to backend efficiency and caching strategies.
• Drive best practices in testing, observability, and CI/CD across services in production.
• Work with cloud-native technologies on AWS, leveraging services such as compute, storage, and managed databases.
• Collaborate closely with Product, Design, and cross-functional teams to shape solutions end-to-end.
• Contribute to technical direction, mentor engineers, and raise the engineering bar within the team...

What you’ll need to be successful:

• 7+ years of experience in frontend and backend engineering.
• Strong fullstack experience with JavaScript or TypeScript.
• Proven experience building production applications with modern frontend frameworks (e.g. React, Next.js).
• Experience designing and developing APIs (REST and/or GraphQL).
• Solid understanding of modern web architecture, including SSR, static generation, and caching strategies.
• Hands-on experience with AWS and cloud-native system design.
• Strong grasp of performance, accessibility, and scalable system design.
• Experience with CI/CD, containerisation, and infrastructure as code.
• Clear communication skills, sound judgement, and a strong sense of ownership.

Why join us

• Build products used by a global audience.
• Work with modern web and cloud technologies in a product-focused environment.
• Influence architectural decisions and engineering practices.
• Enjoy a flexible, remote-first culture with autonomy and trust.
• Be part of a team that values quality, curiosity, and continuous improvement..

The Salesforce Developer Lead will support the expansion of our Salesforce capabilities while working on projects from requirement gathering to design and implementation. Responsibilities will include Salesforce configuration and development (Apex and LWCs) along with system maintenance and customization to support business requirements. The role demands considerable Salesforce.com experience developing programmatically and providing architectural recommendations.This is an exciting role which will allow the successful candidate to gain exposure to multiple Salesforce Clouds and be a part of a dynamic team, interacting with stakeholders across different departments and levels.

How you will contribute:

• Proactively interact with stakeholders to understand Salesforce requirements and subsequently translate them into technical specifications;
• Manage delivery of functional and technical solutions and system integrations including testing strategy and execution;
• Ensure proposed technical solutions meet Salesforce coding best practice and code coverage to be at 90%+;
• Manage existing and build new integrations between Salesforce and other applications;
• Perform and execute functional testing;
• Work with business colleagues to gain user acceptance and take up;
• Create and keep Salesforce related technical documents and training materials up-to-date;
• Keep up-to-date with new Salesforce releases and promptly identify features which could add value to the Economist’s Salesforce users and those which will impact existing processes and require urgent attention as required;
• Perform administrative tasks such as creating or updating fields, page layouts, process builders and flows, reports and dashboards and managing data using data loader or other tools.
• Experience working in a product led development environment, with a focus on quality and velocity to deliver our roadmap.

The ideal skills for this role are:

• Relevant bachelor’s degree (or equivalent);
• At least Administrator, Platform Developer I. Platform Developer II and Javascript Developer certifications.
• In depth and progressive Salesforce experience (from administrator to developer) gained in a similar role;
• Experience working on Salesforce products - Sales, Service and Experience Clouds;
• Knowledge of REST and SOAP API's, along with understanding semi-structure data like JSON;
• Ability to design complex SOQL and SOSL queries;
• The development of custom front-end Lightning Web Components;
• Point-and-click development within a Lightning environment;
• Analysis and design through to successful implementation of Salesforce.com, including experience with Salesforce.com developer toolkit including Apex Classes, Controllers, Triggers, Batch jobs;
• Ability to manage code coverage within the governance limit;
• Ability to provide application users with technical and functional support;
• A good understanding of the Salesforce data model, alongside designing future object definitions and relationships;
• Exposure to Agile development methodologies and JIRA as a project management application;
• A proven track record of successful project delivery with at least three full project life cycles completed;
• Excellent teamwork with both clients and colleagues;
• Experience in development in Typescript/React/Next,js
• Experience in developing on cloud infrastructure, ideally AWS (not essential)

#LI-Hybrid 

Business Unit Intro

Our team of 200 colleagues is at the heart of The Economist Group’s digital-first agenda. Together, we are delivering user-friendly, high-quality digital products that bring data, intelligence and analysis to our growing global audiences across all our four businesses.

Our team develops cutting-edge products that provide valuable insights and analysis to business and government leaders worldwide. Whether it involves creating new products for the Economist Intelligence Unit (EIU), conceptualising mobile applications that deliver personalised content, or enhancing our flagship website, economist.com, the Technology team plays a crucial role in shaping how we attract, convert, engage, and retain our 1.2 million subscribers.

The Technology team collaborates closely with other teams to engineer innovative solutions that cater to the evolving needs of our subscribers. This includes leveraging advanced technologies and methodologies to enhance the acquisition of new subscribers, optimise conversion rates, deliver engaging user experiences, and ensure long-term subscriber loyalty.

Job Description

The role:

We are looking for a Natural Language Processing (NLP) Engineer to join our Economist Group engineering team. Your primary focus will be to design, develop, ship, maintain and oversee the relevant architecture of our Economist.com and EIU platforms - with a focus on systems related to our customer facing products. The initial focus will be around implementing appropriate data infrastructure required to enable predictive analytics, ML algorithms, and Generative AI applications, and in conjunction with the Head of AI and Data Engineering support the organisation to implement their vision. You’ll also work with individuals from our corporate data team (responsible for reporting, analytics and insights), as well as work collaboratively with data scientists and analysts in other teams across the organisation.

The role will suit either a mid-level NLP Engineer, or even an AI or ML Engineer ready for their next challenge, but with at least some experience leading or mentoring a high performing team. You should enjoy working with autonomy in a creative and entrepreneurial environment, and have a strong commitment to producing high quality solutions. We offer flexible working and have recently shifted to a 'remote first' working policy with a minimum expectation of coming to the office two days a month, however you can come in more often if you wish to.

How you will contribute in this role:

• Architecting, building and maintaining NLP processing pipelines / workflows in Python via technologies such as serverless functions, Airflow, MLflow, or other.
• Working with Data Engineers and Data Scientists to automate experiments that bring ML and NLP research ideas to production.
• Fine Tuning and consuming Large Language Models (LLM) directly or via third party Generative AI API services.
• Setting up Retrieval Augmented Generation (RAG) architectures, prompt engineering, and Reinforcement Learning from Human Feedback (RLHF) processes.
• Implement MLOps and related DevOps focused on LLMs deployed in cloud-native environments.
• Support, optimise and transition our current processes to ensure well architected implementations and best practices.
• Work in an agile environment within a collaborative agile product team using Kanban
• Collaborate across departments and work closely with data science teams and with business (economists/data) analysts in refining their data requirements for various initiatives and data consumption requirements.
• Participate in designing and building NLP pipelining and choosing data processing techniques, which make it easier for them to integrate and consume data needed for various use cases.
• Participate in ensuring compliance and governance during model use, to ensure that the users and consumers use the resources provisioned to them responsibly through data governance and compliance initiatives.

What we’re looking for:

• Overall 6+ years of experience and atleast 4+ years of professional experience with NLP used in large scale digital applications.
• Extensive experience with programming in Python and Jupyter notebooks.
• Professional experience of designing, building and managing bespoke NLP solutions in cloud environments.
• Experience in building NLP solutions while consuming LLMs, either directly from third party APIs or directly from repositories such as Hugging Face.
• Fundamental technical expertise in cloud-native technologies, such as AWS Lambda, API Gateway, SageMaker Studio, Amazon ECR, Cloud Formation, or equivalent.
• Experience in leading / mentoring NLP / ML engineering teams.
• Familiarity in working in teams with data scientists and data engineers, for building automated pipelines for model building, deployment and monitoring.
• An advanced degree in computer science, information science, data science, linguistics, or a related quantitative field or equivalent work experience.
• Strong verbal and written communication skills and ability to work well with a wide range of stakeholders.
• Strong ownership, scrappy and biassed for action.

#LI-Hybrid 

Business Unit Intro

Our team of 200 colleagues is at the heart of The Economist Group’s digital-first agenda. Together, we are delivering user-friendly, high-quality digital products that bring data, intelligence and analysis to our growing global audiences across all our four businesses.

Our team develops cutting-edge products that provide valuable insights and analysis to business and government leaders worldwide. Whether it involves creating new products for the Economist Intelligence Unit (EIU), conceptualising mobile applications that deliver personalised content, or enhancing our flagship website, economist.com, the Technology team plays a crucial role in shaping how we attract, convert, engage, and retain our 1.2 million subscribers.

The Technology team collaborates closely with other teams to engineer innovative solutions that cater to the evolving needs of our subscribers. This includes leveraging advanced technologies and methodologies to enhance the acquisition of new subscribers, optimise conversion rates, deliver engaging user experiences, and ensure long-term subscriber loyalty.

Job Description

The role:

We are looking for a Natural Language Processing (NLP) Engineer to join our Economist Group engineering team. Your primary focus will be to design, develop, ship, maintain and oversee the relevant architecture of our Economist.com and EIU platforms - with a focus on systems related to our customer facing products. The initial focus will be around implementing appropriate data infrastructure required to enable predictive analytics, ML algorithms, and Generative AI applications, and in conjunction with the Head of AI and Data Engineering support the organisation to implement their vision. You’ll also work with individuals from our corporate data team (responsible for reporting, analytics and insights), as well as work collaboratively with data scientists and analysts in other teams across the organisation.

The role will suit either a mid-level NLP Engineer, or even an AI or ML Engineer ready for their next challenge, but with at least some experience leading or mentoring a high performing team. You should enjoy working with autonomy in a creative and entrepreneurial environment, and have a strong commitment to producing high quality solutions. We offer flexible working and have recently shifted to a 'remote first' working policy with a minimum expectation of coming to the office two days a month, however you can come in more often if you wish to.

How you will contribute in this role:

• Architecting, building and maintaining NLP processing pipelines / workflows in Python via technologies such as serverless functions, Airflow, MLflow, or other.
• Working with Data Engineers and Data Scientists to automate experiments that bring ML and NLP research ideas to production.
• Fine Tuning and consuming Large Language Models (LLM) directly or via third party Generative AI API services.
• Setting up Retrieval Augmented Generation (RAG) architectures, prompt engineering, and Reinforcement Learning from Human Feedback (RLHF) processes.
• Implement MLOps and related DevOps focused on LLMs deployed in cloud-native environments.
• Support, optimise and transition our current processes to ensure well architected implementations and best practices.
• Work in an agile environment within a collaborative agile product team using Kanban
• Collaborate across departments and work closely with data science teams and with business (economists/data) analysts in refining their data requirements for various initiatives and data consumption requirements.
• Participate in designing and building NLP pipelining and choosing data processing techniques, which make it easier for them to integrate and consume data needed for various use cases.
• Participate in ensuring compliance and governance during model use, to ensure that the users and consumers use the resources provisioned to them responsibly through data governance and compliance initiatives.

What we’re looking for:

• Overall 6+ years of experience and 4+ years of professional experience with NLP used in large scale digital applications.
• Extensive experience with programming in Python and Jupyter notebooks.
• Professional experience of designing, building and managing bespoke NLP solutions in cloud environments.
• Experience in building NLP solutions while consuming LLMs, either directly from third party APIs or directly from repositories such as Hugging Face.
• Fundamental technical expertise in cloud-native technologies, such as AWS Lambda, API Gateway, SageMaker Studio, Amazon ECR, Cloud Formation, or equivalent.
• Experience in leading / mentoring NLP / ML engineering teams.
• Familiarity in working in teams with data scientists and data engineers, for building automated pipelines for model building, deployment and monitoring.
• An advanced degree in computer science, information science, data science, linguistics, or a related quantitative field or equivalent work experience.
• Strong verbal and written communication skills and ability to work well with a wide range of stakeholders.
• Strong ownership, scrappy and biassed for action.

#LI-Hybrid 

How you will contribute:

• Provide support for the day-to-day user access and accessibility requests on Salesforce and other platforms such as Vonage, DocuSign, LinkedIn SalesNav, Salesforce Marketing Cloud, Zuora, ZoomInfo, and more
• Troubleshoot and resolve Salesforce and related platforms support and technical issues via Jira
• Build low-code solutions to automate simple, common requests.
• Perform Salesforce enhancements, such as creating new fields, updating picklist values, permissions, and page layouts
• Deploy and test simple changes using Circle CI
• Perform administrative tasks such as data maintenance, user lifecycle management, installed package updates, and configure security and accessibility settings 
• Handle GDPR requests
• Working closely with the business to manage licence requests and assignments.
• Review release updates and communicate breaking changes to the team before Release dates.
• Monitor entitlement usage and execute, occasionally, clean up activities
• Attend daily stand-up meetings and team meetings.

The ideal skills for this role are:

• Good understanding of Salesforce administration, particularly the Sales, Service, and Experience clouds
• Proven experience working within a support helpdesk environment
• Salesforce Administrator credential
• Experience in building Flow automations – having APEX experience is a bonus 
• Experience with CI/CD pipelines and version control (Git) is preferable but not required 
• Experience with administering DocuSign and/or SFMC
• Ability to priorities tickets to meet defined SLAs.
• Work management tooling, such as Jira, is preferable but not required
• Energetic approach to work and a desire to learn.

#LI-Hybrid 

Within the Economist group, we are in a fortunate position, with a thriving B2C circulation business and a growing B2B business across media, content, events, subscriptions, and consulting.To enable this, The Economist Group has a global implementation of Salesforce Sales,Service, and Experience clouds that support both our B2B Business Units in their sales functions and our B2C customers in accessing their accounts and managing their subscriptions.

The Senior Salesforce Engineer will be based in India and will support the expansion of our Salesforce capabilities, with a clear trajectory to evolve into the Salesforce Engineering Tech Lead for India. This role requires a highly technical individual with a deep understanding of Salesforce architecture. You will work on projects from requirements gathering through architecture, design, and implementation. Responsibilities will include Salesforce configuration and development (Apex and LWCs), as well as system maintenance and customisation to support business requirements.This is an exciting role that will allow the successful candidate to gain exposure to multiple Salesforce Clouds and be part of a dynamic team, interacting with stakeholders across departments and levels.
How you will contribute:

• Proactively interact with stakeholders to understand business requirements and subsequently translate them into highly technical specifications and architectural designs;
• Manage delivery of functional and technical solutions and system integrations, including testing strategy and execution;
• Ensure proposed technical solutions runs with efficiency and meets Salesforce coding best practices and code coverage to be at 90%+;
• Manage existing and build new integrations between Salesforce and other applications;
• Perform and execute functional testing;
• Work with business colleagues to agree and gain user acceptance;
• Create and keep Salesforce-related technical documents and training materials up-to-date;
• Keep up-to-date with new Salesforce releases and promptly identify features which could add value to the Economist’s Salesforce users and those which will impact existing processes and require urgent attention as required;
• Perform administrative tasks such as creating or updating fields, page layouts, flows, reports and dashboards and managing data using data loader or other tools.
• Experience working in a product-led development environment, with a focus on quality and velocity to deliver our roadmap.
• Champion the continued evolving security practices of the platform.
• Provide technical leadership to our Salesforce team in India.

The ideal skills for this role are:
● Relevant bachelor’s degree (or equivalent).
● At least having Salesforce Application Architect, Salesforce System Architect, and Platform Developer II     certifications.
● 8+years of hands-on Salesforce development experience in APEX and LWC.
● Extensive experience with Sales, Service and Experience Clouds.
● Experience in designing data models that are able to support LDV scenarios.
● Experience in building custom APIs within Salesforce.
● Extensive experience with different Salesforce Integration capabilities.
● Deep understanding on various integration patterns and has the right experience to
   recommend the best approach for the given scenario.
● Experience in designing and optimising complex SOQL and SOSL queries.
● Experience in creating custom Lightning Web Components (LWC).
● Experience in structuring code using APEX Enterprise Design Pattern.
● Point-and-click development within a Lightning environment.
● Analysis and design through to successful implementation of Salesforce.com, including experience with         Salesforce.com developer toolkit, including Apex Classes, Controllers, Triggers, Batch jobs, Queueable;
● Ability to manage code coverage within the governance limit.
● Ability to provide application users with technical and functional support.
● A good understanding of the Salesforce data model, alongside designing future object definitions and     relationships.
● Exposure to Agile development methodologies and JIRA as a project management application.
● Excellent teamwork with both clients and colleagues.
● Comfortable working with AI tools to accelerate development

LI#Hybrid

The Economist is a leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and audio to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.

Within the Economist group, we are in a fortunate position, with a thriving B2C circulation business and a growing B2B business across media, content, events, subscriptions, and consulting.

To enable this, The Economist Group has a global implementation of Salesforce Sales, Service, and Experience clouds that support both our B2B Business Units in their sales functions and our B2C customers in accessing their accounts and managing their subscriptions.

The Salesforce Engineer will be based in India/Indonesia and will support the expansion of our Salesforce capabilities. This role requires a highly technical individual with a deep understanding of Salesforce coding and architecture. You will work on projects from requirements gathering through architecture, design, and implementation. Responsibilities will include Salesforce configuration and development (Apex and LWCs), as well as system maintenance and customization to support business requirements.

This is an exciting role that will allow the successful candidate to gain exposure to multiple Salesforce Clouds and be part of a dynamic team, interacting with stakeholders across departments and levels.

How you will contribute:

• Proactively interact with stakeholders to understand business requirements and subsequently translate them into highly technical specifications and architectural designs;
• Manage delivery of functional and technical solutions and system integrations, including testing strategy and execution;
• Ensure proposed technical solutions runs with efficiency and meets Salesforce coding and security best practices, with code coverage to be at 90%+;
• Manage existing and build new integrations between Salesforce and other applications;
• Perform and execute functional testing;
• Work with business colleagues to agree and gain user acceptance;
• Create and keep Salesforce-related technical documents and training materials up-to-date;
• Keep up-to-date with new Salesforce releases and promptly identify features which could add value to the Economist’s Salesforce users and those which will impact existing processes and require urgent attention as required;
• Perform administrative tasks such as creating or updating fields, page layouts, flows, reports and dashboards and managing data using data loader or other tools.
• Experience working in a product-led development environment, with a focus on quality and velocity to deliver our roadmap.

The ideal skills for this role are:

• Relevant bachelor’s degree (or equivalent).
• At least Salesforce Application Architect, and Platform Developer II certifications.
• 5-7 years of hands-on Salesforce development experience in APEX and LWC.
• Extensive experience with Sales, Service and Experience Clouds.
• Experience in designing data models that are able to support LDV scenarios.
• Experience in building custom APIs within Salesforce.
• Extensive experience with different Salesforce Integration capabilities.
• Deep understanding on various integration patterns and has the right experience to recommend the best approach for the given scenario.
• Experience in designing and optimising complex SOQL and SOSL queries.
• Experience in creating custom Lightning Web Components (LWC).
• Comfortable writing code using APEX Enterprise Design Pattern.
• Point-and-click development within a Lightning environment.
• Analysis and design through to successful implementation of Salesforce.com, including experience with Salesforce.com developer toolkit, including Apex Classes, Controllers, Triggers, Batch jobs, Queueable;
• Ability to manage code coverage within the governance limit.
• Ability to provide application users with technical and functional support.
• A good understanding of the Salesforce data model, alongside designing future object definitions and relationships.
• Exposure to Agile development methodologies and JIRA as a project management application.
• Excellent teamwork with both clients and colleagues.
• Comfortable working with AI tools to accelerate development 

LI#Hybrid

The Economist is a leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and audio to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.

Within the Economist group, we are in a fortunate position, with a thriving B2C circulation business and a growing B2B business across media, content, events, subscriptions, and consulting.

To enable this, The Economist Group has a global implementation of Salesforce Sales, Service, and Experience clouds that support both our B2B Business Units in their sales functions and our B2C customers in accessing their accounts and managing their subscriptions.

The Salesforce Engineer will be based in India/Indonesia and will support the expansion of our Salesforce capabilities. This role requires a highly technical individual with a deep understanding of Salesforce coding and architecture. You will work on projects from requirements gathering through architecture, design, and implementation. Responsibilities will include Salesforce configuration and development (Apex and LWCs), as well as system maintenance and customization to support business requirements.

This is an exciting role that will allow the successful candidate to gain exposure to multiple Salesforce Clouds and be part of a dynamic team, interacting with stakeholders across departments and levels.

How you will contribute:

• Proactively interact with stakeholders to understand business requirements and subsequently translate them into highly technical specifications and architectural designs;
• Manage delivery of functional and technical solutions and system integrations, including testing strategy and execution;
• Ensure proposed technical solutions runs with efficiency and meets Salesforce coding and security best practices, with code coverage to be at 90%+;
• Manage existing and build new integrations between Salesforce and other applications;
• Perform and execute functional testing;
• Work with business colleagues to agree and gain user acceptance;
• Create and keep Salesforce-related technical documents and training materials up-to-date;
• Keep up-to-date with new Salesforce releases and promptly identify features which could add value to the Economist’s Salesforce users and those which will impact existing processes and require urgent attention as required;
• Perform administrative tasks such as creating or updating fields, page layouts, flows, reports and dashboards and managing data using data loader or other tools.
• Experience working in a product-led development environment, with a focus on quality and velocity to deliver our roadmap.

The ideal skills for this role are:

• Relevant bachelor’s degree (or equivalent).
• At least Salesforce Application Architect, and Platform Developer II certifications.
• 5-7 years of hands-on Salesforce development experience in APEX and LWC.
• Extensive experience with Sales, Service and Experience Clouds.
• Experience in designing data models that are able to support LDV scenarios.
• Experience in building custom APIs within Salesforce.
• Extensive experience with different Salesforce Integration capabilities.
• Deep understanding on various integration patterns and has the right experience to recommend the best approach for the given scenario.
• Experience in designing and optimising complex SOQL and SOSL queries.
• Experience in creating custom Lightning Web Components (LWC).
• Comfortable writing code using APEX Enterprise Design Pattern.
• Point-and-click development within a Lightning environment.
• Analysis and design through to successful implementation of Salesforce.com, including experience with Salesforce.com developer toolkit, including Apex Classes, Controllers, Triggers, Batch jobs, Queueable;
• Ability to manage code coverage within the governance limit.
• Ability to provide application users with technical and functional support.
• A good understanding of the Salesforce data model, alongside designing future object definitions and relationships.
• Exposure to Agile development methodologies and JIRA as a project management application.
• Excellent teamwork with both clients and colleagues.
• Comfortable working with AI tools to accelerate development 

LI#Hybrid

The Economist is the leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and magazines to conferences and electronic services. 

We are looking for a Software Development Engineer in Test (SDeT) within The Economist Group.

The successful candidate will support the team in:

• test automation
• testing standards
• quality standards 

Accountabilities:

How you will contribute 

• You will be responsible for supporting all test automation activities 
• You will collaborate with your stakeholders to ensure test automation is executed as per the strategy 
• You will support monitoring test coverage of all test automation activities
• You will collaborate with stakeholders to help define functional and non-functional test requirements 

• You will help define ways to improve testing to continue to enable a shift left approach

Experience, Skills & Professional Attributes

The ideal skills for this role include

• You have a solid understanding of the test pyramid
• You have experience in test automation for different types of tests
• You have programming experience for use in test automation frameworks
• You have basic experience with integrating tests into CI/CD
• You have basic experience of the pros and cons of what tests to run and where in CI/CD
• You have basic experience in using tools to report test results
• You are a great communicator

We are launching a new AI Lab—a small, fast-moving innovation unit focused on reimagining The Economist’s journalism for an AI-driven world. This role will be central to prototyping and shipping early experiences that bring AI models into user-facing tools, particularly via web and mobile interfaces. 

You’ll ship products from zero-to-one and see your ideas directly influence how millions of readers interact with our journalism. If you enjoy working close to design, iterating fast, and building novel interactions across text, voice, and visuals, we’d love to hear from you. You'll be one of the first three engineers in a dedicated lab, working alongside the Tech Lead, Design Lead and Product Lead. You’ll be part of a globally distributed team working closely with colleagues in the UK and Europe.

Role Base Location - Indonesia or India

What You’ll Do

• Build interactive prototypes that surface LLM capabilities in mobile and web environments (e.g. chat + audio agents / interfaces). These are often high-fidelity, code-based prototypes intended for user testing and internal demos, with a path to becoming V1 features.
• Implement voice interaction flows in mobile and web
• Work closely with the Design Lead to explore new interaction paradigms and integrate Figma flows into working prototypes
• Integrate LLM outputs, voice services, and backend logic into frontend experiences—collaborating with the wider engineering team on AI infrastructure.
• Contribute to frontend components and frameworks (React/Next.js, Tailwind, etc.) to streamline iteration across projects
• Comfortable collaborating with Python-based AI infra and APIs (e.g. FastAPI backends, LangChain-like pipelines).
• Able to run/test Python scripts (e.g. model calls, audio processing, etc.).
• Ideally able to contribute some Python components if needed (like wiring up STT/TTS calls, or tweaking endpoints for a demo).
• Comfortable collaborating across time zones and async workflows

Specific skills and expertise

• 8+ years of experience in frontend or full-stack development with a strong UX instinct
• Fluency in React and modern JavaScript/TypeScript (ideally with Next.js)
• Strong working knowledge of browser audio APIs and libraries for voice interaction (e.g. Web Speech API, MediaRecorder, Web Audio, or integrations with ElevenLabs/HeyGen/VibeVoice)
• Familiarity with mobile-first design, responsive layouts, and rapid prototyping
• Comfortable working across frontend/backend boundaries (e.g., creating lightweight API routes or integrating with LLM endpoints)
• Experience working closely with product and design to prototype ideas and iterate on feedback
• Strong communication skills and a collaborative, curiosity-driven attitude

Strong candidates might also have

• Swift/ iOS experience
• Experience working in R&D labs, design-led startups, or other experimental environments
• Exposure to conversational UI, voice agents, or multimodal interfaces
• Familiarity with design tools like Figma, Miro, or ProtoPie
• Experience integrating STT/TTS services like Whisper, ElevenLabs, Azure Speech, etc.
• Interest in journalism, editorial products, or designing with tone and clarity in mind
• Enthusiasm for emerging GenAI capabilities and the role they could play in everyday tools
• Experience writing Python for scripting or integrating AI APIs (e.g. TTS/STT, OpenAI, Whisper, ElevenLabs)

More about the Economist AI Lab

We believe AI will fundamentally change both our business and the world around us, making our mission more vital than ever. While we already use AI across The Economist Group, we think the changes to come in the next few years could be even more far-reaching.

This is why we are launching the Economist AI Lab–to reimagine Economist journalism for an AI-driven world. It is a deliberately ambitious project, exploring new ideas and possibilities beyond our existing AI initiatives and engineering roadmap.

A small, dedicated team, the AI Lab will serve as an innovation engine for The Economist –investigating bold new ideas that will shape how we serve our global audience in the future.

#LI-Hybrid

We are launching a new AI Lab—a small, fast-moving innovation unit focused on reimagining The Economist’s journalism for an AI-driven world. This role will be central to prototyping and shipping early experiences that bring AI models into user-facing tools, particularly via web and mobile interfaces. 

You’ll ship products from zero-to-one and see your ideas directly influence how millions of readers interact with our journalism. If you enjoy working close to design, iterating fast, and building novel interactions across text, voice, and visuals, we’d love to hear from you. You'll be one of the first three engineers in a dedicated lab, working alongside the Tech Lead, Design Lead and Product Lead. You’ll be part of a globally distributed team working closely with colleagues in the UK and Europe.

Role Base Location - Indonesia or India

What You’ll Do

• Build interactive prototypes that surface LLM capabilities in mobile and web environments (e.g. chat + audio agents / interfaces). These are often high-fidelity, code-based prototypes intended for user testing and internal demos, with a path to becoming V1 features.
• Implement voice interaction flows in mobile and web
• Work closely with the Design Lead to explore new interaction paradigms and integrate Figma flows into working prototypes
• Integrate LLM outputs, voice services, and backend logic into frontend experiences—collaborating with the wider engineering team on AI infrastructure.
• Contribute to frontend components and frameworks (React/Next.js, Tailwind, etc.) to streamline iteration across projects
• Comfortable collaborating with Python-based AI infra and APIs (e.g. FastAPI backends, LangChain-like pipelines).
• Able to run/test Python scripts (e.g. model calls, audio processing, etc.).
• Ideally able to contribute some Python components if needed (like wiring up STT/TTS calls, or tweaking endpoints for a demo).
• Comfortable collaborating across time zones and async workflows

Specific skills and expertise

• 5+ years of experience in frontend or full-stack development with a strong UX instinct
• Fluency in React and modern JavaScript/TypeScript (ideally with Next.js)
• Strong working knowledge of browser audio APIs and libraries for voice interaction (e.g. Web Speech API, MediaRecorder, Web Audio, or integrations with ElevenLabs/HeyGen/VibeVoice)
• Familiarity with mobile-first design, responsive layouts, and rapid prototyping
• Comfortable working across frontend/backend boundaries (e.g., creating lightweight API routes or integrating with LLM endpoints)
• Experience working closely with product and design to prototype ideas and iterate on feedback
• Strong communication skills and a collaborative, curiosity-driven attitude

Strong candidates might also have

• Swift/ iOS experience
• Experience working in R&D labs, design-led startups, or other experimental environments
• Exposure to conversational UI, voice agents, or multimodal interfaces
• Familiarity with design tools like Figma, Miro, or ProtoPie
• Experience integrating STT/TTS services like Whisper, ElevenLabs, Azure Speech, etc.
• Interest in journalism, editorial products, or designing with tone and clarity in mind
• Enthusiasm for emerging GenAI capabilities and the role they could play in everyday tools
• Experience writing Python for scripting or integrating AI APIs (e.g. TTS/STT, OpenAI, Whisper, ElevenLabs)

More about the Economist AI Lab

We believe AI will fundamentally change both our business and the world around us, making our mission more vital than ever. While we already use AI across The Economist Group, we think the changes to come in the next few years could be even more far-reaching.

This is why we are launching the Economist AI Lab–to reimagine Economist journalism for an AI-driven world. It is a deliberately ambitious project, exploring new ideas and possibilities beyond our existing AI initiatives and engineering roadmap.

A small, dedicated team, the AI Lab will serve as an innovation engine for The Economist –investigating bold new ideas that will shape how we serve our global audience in the future.

#LI-Hybrid

The Economist Group is a global media and information services company committed to championing progress. We equip individuals and organisations with expertise, insights, and perspectives to navigate change and drive growth.

This is a full-time role at the centre of our new AI Lab, a small team exploring how generative AI might shape the future of Economist journalism. This role will focus on building and fine-tuning LLM-powered systems with a particular focus on editorial tone, style transfer, retrieval workflows, and multimodal generation (especially audio).

You’ll ship products from zero-to-one and see your ideas directly influence how millions of readers interact with our journalism. If you enjoy working close to design, iterating fast, and building novel interactions across text, voice, and visuals, we’d love to hear from you. You'll be one of the first three engineers in a dedicated lab, working alongside the Tech Lead, Design Lead and Product Lead. 

What You’ll Do

• Fine-tune large language models (LLMs) for style and tone alignment with The Economist’s editorial voice
• Design, curate, and manage datasets used for fine-tuning, including versioning and annotation workflows
• Build and evaluate RAG pipelines that incorporate retrieval from structured content
• Prototype and test TTS (text-to-speech) pipelines for use in audio-first products (leveraging tools like ElevenLabs, OpenAI TTS etc)
• Collaborate with infra, frontend, and design leads to ship internal tools and demos that explore GenAI capabilities
• Own quality evaluation pipelines (BLEU, ROUGE, editorial scoring, custom evals), including human-in-the-loop feedback loops
• Support product experiments where real-time generation, summarisation, or personalization are being tested
• Partner directly with journalists and editors to develop novel evaluation metrics that capture the nuances of The Economist's tone and style

Specific Skills and Expertise

• 3+ years experience building with LLMs or NLP pipelines (ideally hands-on with OpenAI, Claude, Cohere, Gemini, Mistral, HuggingFace)
• Experience with supervised fine-tuning (SFT), prompt tuning, or instruction tuning on proprietary datasets
• Strong understanding of fine-tuning paradigms, from SFT to the principles behind RLHF/RLAIF preference modeling
• Strong Python skills, including working with LangChain, HuggingFace Transformers, and data pipelines (Pandas, DVC, Weights & Biases)
• Comfortable defining and tracking generation quality with eval metrics like BLEU, ROUGE, and building editorial-specific evaluators
• Exposure to STT / TTS tools for prototyping (e.g., Whisper, ElevenLabs, Bark, etc.)
• Strong communication and collaboration mindset — able to work closely with editorial and product stakeholders
• Curious and exploratory — comfortable working in ambiguity and pushing the boundaries of GenAI capabilities

Strong Candidates Might Also Have

• Experience fine-tuning models for style or persona (e.g. chatbots with specific character voices)
• Exposure to LangSmith or similar observability tools for prompt / LLM testing
• Knowledge of voice synthesis, cloning, or emotion conditioning in audio pipelines
• Previous work in media, journalism, podcasting, or content production contexts
• Familiarity with multi-modal generation (text + image + audio), or interest in pushing toward that frontier
• Contributions to open-source LLM tools or libraries
• An interest in the ethical, editorial, and philosophical questions raised by AI-generated content

More About the Economist AI Lab

We believe AI will fundamentally change both our business and the world around us, making our mission more vital than ever. While we already use AI across The Economist Group, we think the changes to come in the next few years could be even more far-reaching.

This is why we are launching the Economist AI Lab—to reimagine Economist journalism for an AI-driven world. It is a deliberately ambitious project, exploring new ideas and possibilities beyond our existing AI initiatives and engineering roadmap.

A small, dedicated team, the AI Lab will serve as an innovation engine for The Economist – investigating bold new ideas that will shape how we serve our global audience in the future.

#LI-Hybrid

We are now hiring a Lead AI Engineer to join this work. This is a permanent, senior role within the AI Lab  that will help shape and build the next generation of AI-powered Economist experiences. This is a unique opportunity to work with a small team that is shaping how one of the world's most respected media brands adapts to advances in AI.

This hire will play an especially important role over the next 6 to 12 months, providing senior technical leadership and continuity while our current Technical Lead is on maternity leave. After that period, they will remain a core senior member of the Lab, helping shape its technical direction and lead the development of future prototypes and AI innovation.

This is a hands-on role for someone who combines strong engineering judgement with deep familiarity with modern AI systems. You will help turn promising ideas into working prototypes, assess emerging technologies, and guide technical decisions across the AI Lab’s work. You should be comfortable operating in an exploratory environment where not every question has a clear answer, but where disciplined experimentation and practical delivery matter.

This role will be based in our London headquarters.

Responsibilities

• Provide senior technical leadership for the AI Lab’s work, ensuring continuity and momentum during a period of maternity cover
• Design, build and iterate on prototypes and experimental concepts using frontier AI capabilities across areas such as text, audio, voice, video and multimodal experiences
• Lead technical investigation and experimentation, including testing new models, methods and workflows
• Partner with commercial, editorial and other technology teams to support the testing, scaling and launch of concepts developed by the AI Lab
• Shape and implement the right technical architectures for AI Lab prototypes and experiments - balancing speed, quality, flexibility and longer-term scalability
• Help the Lab identify where advances in AI could create distinctive value for Economist audiences and products
• Contribute to the Lab’s longer-term technical direction, helping decide what capabilities to build, test or scale over time
• Support and, where appropriate, mentor other technical contributors working on Lab initiatives

What sort of person we are looking for

• A strong technical builder with deep curiosity who enjoys turning emerging ideas into tangible products and prototypes
• Comfortable taking ownership and being autonomous in an uncertain, fast-moving environment
• Works well in a small team with the freedom to make decisions and communicate clearly with others
• Combines technical knowledge with business sense to ensure that research supports company goals and editorial standards
• Able to switch between hands-on engineering, technical strategy and clear communication with non-technical colleagues
• Understands The Economist’s core values of classical liberalism, intellectual rigour and editorial independence

Specific skills and expertise

• Significant experience building with modern generative AI models and systems in production or advanced prototype settings
• Strong software engineering skills, with the ability to design and implement robust prototypes quickly and thoughtfully
• Experience working across multiple modalities such as text, audio, voice, video or conversational interfaces
• Good judgement in selecting and evaluating models, tooling and system architectures for different use cases
• Ability to explain technical concepts, opportunities and constraints clearly to non-technical audiences
• Experience defining practical evaluation approaches for AI systems, including quality, reliability and usability

Strong candidates might also have

• Experience in a startup, innovation, advanced product or R&D environment
• Experience in building B2C customer-facing AI products or features in content-rich or editorial domains
• Interest or experience in media, journalism, information products or knowledge-rich domains
• Familiarity with fine-tuning, benchmarking, model evaluation and experimentation workflows
• Experience with orchestration frameworks, tool-using systems and agentic patterns
• Experience leading senior technical work during periods of ambiguity, change or team transition

 How to submit an application

Candidates should submit a CV and optional cover letter.

 More about the Economist AI Lab:

We believe AI will fundamentally change both our business and the world around us, making our mission more vital than ever. While we already use AI across The Economist Group, we think the changes to come in the next few years could be even more far-reaching.

This is why we have established the Economist AI Lab–to reimagine Economist journalism for an AI-driven world. It is a deliberately ambitious project, exploring new ideas and possibilities beyond our existing AI initiatives and engineering roadmap.

A small, dedicated team, the AI Lab serves as an innovation engine for The Economist –investigating bold new ideas that will shape how we serve our global audience in the future

#LI-Hybrid