Our Tailors work closely with Store Management and Sales Assistants to provide a positive, unique, fun shopping experience for our customers. The role of a tailor is primarily ensuring the proper fit, marking, altering, and pressing of garments.

Your typical day includes:

• To adjust suits, coats, shirts and trousers. Included, but not limited to:
• Shorten/lengthen sleeves
• Taper sides of garments
• Lower collars
• Take in/out trouser waist
• Shorten/lengthen trousers
• Taper trouser thighs and foot widths
• Ensure proper sizing of clients
• Maintaining a clean and neat tailor shop

This job might be for you if you have:

• Previous experience in alterations
• Thorough knowledge of basic machines used in alterations
• Proficient in sewing and making garments
• Keen sense of colour perception and fabric types
• Good planning and organizational skills
• Ability to work in a fast paced environment
• Well-developed interpersonal and communication skills
• Professional appearance and manner

Your success will be measured by:

• The feedback and reviews of our customers 
• The quality of alterations 
• Efficiency and delivery of tailored items

What do you get in return?

• Competitive base salary
• 40% discount on all Suitsupply products
• Opportunity to build a career with one of the fastest growing companies in fashion

Salary Range: $20 - $30 hourly

As a Style Advisor, you have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about dressing people. You have an opinion and share that with others through genuine and straight to the point communication. Style Advisors are excited to build relationships and have a personal approach to each interaction.

What you will do: 

• Successfully participate in a multi-layered training cycle to develop your expertise and skillset aligning with brand expectations
• Enthusiastically present and educate customers around fit, construction, and style of the Suitsupply Ready to Wear and Custom-Made products
• Practicing professional salesmanship according to company policies and procedures to achieve personal and store sales and metrics
• Building relationships to increase client’s loyalty by utilizing Suitsupply’s Radically Personal program 
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Performing other duties assigned by store leadership team

Who you are:

• Previous experience in sales, hospitality, and/or service
• Genuine interest in fashion and styling
• Professional verbal and written communication skills
• Performs successfully in a team-based culture
• Flexible work schedule, including nights, weekends, and holidays

What you will get: 

• Competitive salary, plus a lucrative commission structure
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and a generous employee discount
• Opportunity to build a career with a leading global fashion brand
• Opportunity to travel to other stores and abroad

Salary Band: $20 - $25/hourly

As a Sales Support, you play a critical role in a successful customer journey. You have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about hospitality.  You will be responsible for facilitating strong customer relationships and have a personal approach to each interaction.

What you will do:

• Support store sales through accurate and efficient execution of all stock, visual, and point of sales activities

• Provide an engaging and welcoming environment for all customers

• Assist with merchandise handling including shipment receiving and processing procedures to floor ready standards and maintenance of customer goods

• Carry out additional duties/tasks that support the sales team as directed by management

Who you are:

• Strong organizational and critical thinking skills

• Professional verbal and written communication skills

• Strong attention to detail

• Team oriented

• Flexible work schedule, including evenings, weekends, and holidays

What you will get: 

• Autonomy: We empower you to take ownership, make meaningful decisions, and drive impact without layers of sign-off.  

• Growth: We see your potential as a key asset. At Suitsupply, you’ll have abundant opportunities to learn, grow, and excel in a supportive environment that encourages development at every step. 

• Corporate Social Responsibility: Our commitment to sustainability and ethical business is unwavering. We work exclusively with suppliers who uphold the highest standards, in alignment with the International Labour Organization. 

• Style: Immerse yourself in a world of beautifully crafted, high-quality products, and enjoy a 40% discount on Suitsupply products. 

Salary: $18- $22 hourly

As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store’s lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize sales, promote the Company’s image of quality and professionalism. A Customer Experience Coordinator performs duties, in partnership with their management team, with the specific focus of shaping the store experience.

What you will do: 

• Ensures client expectation is exceeded at each visit and maintaining an environment focused on the client experience by utilizing hospitality tools provided
• Ensure all employees present professionally for each customer interaction according to company policies and practice highest level of customer service to achieve maximum sales
• Ensure clienteling activities are mapped for each guest
• Ensure seamless efficiency and positive atmosphere in the customer experience
• Partner with leadership and expert teams to proactively address service issues
• Performing other duties assigned by store leadership team

Who you are:

• Previous experience in sales, hospitality, and/or service
• Exceptional customer service/clienteling skills and excited to build relationships
• Professional verbal and written communication skills
• Flexible work schedule, including evenings, weekends, and holidays

 What you will get: 

• Competitive salary
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and a generous employee discount 
• Opportunity to build a career with one of the fastest growing companies in fashion opportunity to travel to other stores and abroad

Salary Band: $18 - $22/hourly