As a Style Advisor, you have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about dressing people. You have an opinion and share that with others through genuine and straight to the point communication. Style Advisors are excited to build relationships and have a personal approach to each interaction.
What you will do:
Successfully participate in a multi-layered training cycle to develop your expertise and skillset aligning with brand expectations
Enthusiastically present and educate customers around fit, construction, and style of the Suitsupply Ready to Wear and Custom-Made products
Practicing professional salesmanship according to company policies and procedures to achieve personal and store sales and metrics
Building relationships to increase client’s loyalty by utilizing Suitsupply’s Radically Personal program
Ensure that all merchandise is properly and attractively displayed as per visual guidelines
Ensure all tore standards and operations are to company standards
Performing other duties assigned by store leadership team
Who you are:
Previous experience in sales, hospitality, and/or service
Genuine interest in fashion and styling
Professional verbal and written communication skills
Performs successfully in a team-based culture
Flexible work schedule, including nights, weekends, and holidays
What you will get:
Competitive salary ($18-$22/hourly) plus a lucrative commission structure
A top-of-the-line training program, unique to the industry
A clothing allowance for each new season and a generous employee discount
Opportunity to build a career with a leading global fashion brand
Identifying and solving problems is something that comes natural to you. You are organized, strategic and collaborative about getting to the best results with your team. We want people with their own opinions that are straight to the point, have an eye for style and are pro-active. As Store Manager you will be responsible for achieving sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.
What you will do:
Lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
Collaborate with training teams to effectively to develop a gold standard team
Establish weekly/monthly objectives for the team
Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
Recruit qualified professional people and consistently raise the bar of your core team by networking in your market to source for top talent
Own store P&L report and manage budgets (salary, expenses, inventory, etc.)
Ensure that all merchandise is properly and attractively displayed as per visual guidelines
Ensure all store standards and operations are to company standards
Collaborate with store support departments to effectively utilize company resources
Align with Human Resources on company policies, procedures and development planning for store team
Who you are:
Exceptional customer service/clienteling skills
Minimum of 3 years' experience in a customer service management role
Strong leadership skills, able to coach/motivate team
Professional verbal and written communication skills
Flexible work schedule, including nights, weekends, and holidays
What you will get:
Competitive salary and bonus incentives
A top-of-the-line training program, unique to the industry
A clothing allowance for each new season and generous employee discount
Opportunity to build a career with one of the fastest growing companies in fashion