SingleStore is hiring a Partner Operations Manager to own and optimize operations for our channel and indirect revenue business, supporting our partner and reseller ecosystem. As a critical member of the GTM (Go-To-Market) Operations team, you will be responsible for owning the processes, systems, data, insights, and governance that enable and optimize our partner business, working closely with Partner/Channel leadership, Sales, Finance, Legal, and RevOps.

The ideal candidate will ensure that partner deals, marketplace transactions, reseller agreements, and partner fees are executed accurately, efficiently, and in line with our GTM strategy, while providing visibility into performance across the partner ecosystem. This is a highly visible, hands-on role for someone who understands the indirect revenue business and wants to make a significant impact at a fast-growing software company.

What You’ll Do:

• Own the day-to-day operational support for partner, channel, and reseller motions (deal registration, approvals, pricing, workflows, agreements, exception handling)
• Partner with leadership to operationalize partner programs and tiers (benefits, discounts, incentives, requirements) and ensure they are reflected accurately in systems and processes
• Maintain and execute reseller agreements, including standard and non-standard terms impacting bookings, margins, and commissions
• Create and maintain internal and external documentation and training on partner processes (deal reg, marketplace flows, fees, approvals) ensuring clarity for internal teams and partners
• Support joint solution and co-selling motions between direct sales and partners, ensuring clear rules of engagement and attribution
• Serve as a key business owner for partner-related data, processes, and systems (Salesforce, CPQ, partner portals, co-selling tools, marketplace integrations)
• Support the operational workflows for marketplace transactions (AWS, Azure, GCP), including offer creation, credit/ license allocation, and system support. Ensure correct product mapping, pricing, discounts, and fees are reflected in marketplace offers and internal systems.
• Build and maintain dashboards and reporting for partner performance (pipeline, bookings, ACV, margins, marketplace volume). Partner with Finance and Accounting to ensure accurate recognition of reseller business.
• Analyze partner and channel performance to identify gaps, opportunities, and process improvements that increase productivity and profitability.
• Ensure that partner fees, discounts, rebates, and incentives (MDF, SPIFFs, referral fees, marketplace fees, etc.) are correctly set up, tracked, and reconciled
• Define and maintain data standards for partner accounts, contacts, registrations, and opportunities to ensure clean reporting

What You’ll Need:

• 3–5+ years of experience in Partner Operations, Channel Operations, Revenue Operations, or Sales Operations at a B2B technology or SaaS company
• Direct experience supporting both direct and indirect selling motions, including resellers, distributors, and cloud marketplaces
• Strong working knowledge and experience supporting one or more cloud marketplaces (AWS Marketplace, Azure Marketplace, GCP Marketplace) including opportunity submission, tracking, and reporting
• Experience with reseller and channel agreements, including discount structures, partner fees, and incentives
• Hands-on experience with Salesforce (and ideally CPQ and/or PRM tools) for managing partner accounts, opportunities, and deal registration. Experience with designing and maintaining fields, workflows, integrations, and dashboards.
• Advanced analytical skills with the ability to work with large data sets, build reports, and generate insights to inform decision-making
• Proven ability to design, document, and improve processes, balancing governance with ease-of-use for internal teams and partners
• Familiarity with SaaS revenue recognition and bookings policies related to indirect and marketplace deals is preferred
• Excellent communication and stakeholder management skills; able to collaborate effectively with Partner/Channel leadership, Sales, Finance, Legal, and external partners.
• Highly organized, detail-oriented, and comfortable operating in a fast-paced, high-growth environment

SingleStore is hiring a GTM/ Revenue Systems Manager to own the end-to-end revenue tech stack and drive optimization, efficiency, and productivity through the best use of technology. You will be responsible for managing our current systems, ensuring data integrity, and building out robust insights and reporting capabilities. As a critical member of the GTM Operations team, you will support the current technology, identify improvements and enhancements, and define the systems strategy and roadmap. This is an amazing opportunity for someone who has strong business acumen coupled with strong technical expertise and loves making an impact through people, process, and technology.

The ideal candidate will work effectively with cross-functional teams (e.g. marketing, sales, customer success, finance, etc.) to design and implement best practice solutions in our CRM (Salesforce) and other revenue systems to effectively support our business objectives, streamline processes, and provide comprehensive insights and analytics.

What You’ll Do:

• Manage the administration, configuration, and integration of Salesforce.com and other tools across the GTM tech stack, including technologies for marketing automation, sales engagement, data enrichment, analytics, etc.
• Define and maintain the systems strategy and roadmap.
• Recommend and drive process and system improvement initiatives across the end-to-end revenue organization.
• Ensure data quality, accuracy, and governance across all revenue systems.
• Provide reporting and insights to establish best-in-class visibility and tracking of critical revenue metrics in areas such as marketing spend, campaign management, lead lifecycle, pipeline, forecasting, sales productivity and effectiveness, and other revenue outcomes.
• Work with cross-functional stakeholders to understand key objectives, define initiatives to improve business performance, and deliver technology solutions that align with business needs.
• Provide training and ongoing day-to-day support to users, including documentation, related to systems, processes, and user guides.
• Own Salesforce configuration changes as needed, such as Flow, assignment rules, approval processes, custom objects, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, custom metadata, reports and dashboards, etc.

What You’ll Need:

• Certified SFDC Administrator required with 3-5 years of relevant hands-on administration experience.
• Experience with marketing automation and marketing analytics (such as HubSpot, Google Analytics, etc.).
• Advanced level and/or other Salesforce certifications preferred (e.g. Sales Cloud, Service Cloud, etc.).
• Strong technical expertise and business acumen across end-to-end revenue (sales, marketing, etc.) processes and technologies (e.g. Salesforce, HubSpot, Outreach, 6Sense, Docusign, Zoominfo, etc.).
• Experience with system implementation and application support with outstanding project management and execution skills.
• Ability to drive cross-functional initiatives across multiple stakeholders by determining key objectives, creating business requirements, and translating into system configuration and implementation.
• Strong analytical skills and ability to leverage data to provide insights to guide business decisions and track revenue performance.
• Comfortable working in a dynamic, high-growth environment with the ability to work independently, manage multiple tasks and projects simultaneously, and prioritize effectively.
• Other preferred skills include: understanding of basic triggers/Apex code knowledge, intermediate BI user experience, HubSpot certification, etc.

SingleStore is hiring a Senior Revenue Operations Analyst to own operations for the top of funnel revenue business, partnering closely with Marketing, Sales/ Business Development, and other cross functional teams (e.g. Sales, Finance, etc.). As a critical member of the GTM (Go-To-Market) Operations team, you will be responsible for owning the data, insights, and processes that enable and optimize our Marketing-to-SDR/ BDR funnel from lead creation to opportunity. 

The ideal candidate will help analyze funnel performance, optimize lead management and routing, improve conversion rates at every top of funnel stage, and ensure data integrity across our GTM systems. This is a highly visible, hands-on role for someone who thrives in a data-driven environment and wants to help scale the revenue engine at a high-growth company. 

What You’ll Do:

• Build, maintain, and evolve dashboards and reporting for Marketing and SDR/ BDR leadership to track performance, capacity, and attainment against TOFU goals (meetings, SAOs, sourced pipeline)
• Own analytics for the marketing to SDR/ BDR to early pipeline funnel, including volume, velocity, and conversion across all stages from lead to opportunity
• Analyze performance by segment, program, channel, SDR/ BDR, territory, and persona to surface insights that improve pipeline quality and efficiency
• Assist with campaign and program setup to ensure accurate tracking, attribution, and funnel reporting
• Own, refine, and document lead lifecycle, qualification rules, and lead routing and assignment logic to ensure speed-to-lead, fairness, and alignment with GTM coverage models
• Monitor and improve data quality for leads, contacts, accounts, and early-stage opportunities, including enrichment, deduplication, and hygiene processes
• Evaluate, implement, and optimize tools used by SDRs/ BDRs (sales engagement, intent, enrichment, lead scoring, routing), ensuring strong adoption and measurable impact
• Provide data-driven insights to SDR/ BDR and Marketing leaders on scripts/messaging, sequences, and follow-up motions, partnering with Enablement where needed to operationalize changes
• Document TOFU processes end-to-end (lead lifecycle, routing rules, qualification criteria, handoff workflows) and keep them current as changes are made
• Partner cross-functionally with Marketing, Marketing Ops, Sales Ops, SDR/ BDR leadership, Enablement, and Finance to ensure consistent measurement, reporting, and execution across the revenue funnel

What You’ll Need:

• 3+ years of experience in Revenue Operations, Marketing Operations, or Sales Operations in a B2B SaaS environment
• Demonstrated success working directly with Marketing and SDR/ BDR teams including lead management, (scoring, qualification, and routing), campaign operations, data enrichment, and performance analytics
• Strong analytical skills with the ability to work with complex datasets and translate insights into clear, actionable recommendations for GTM leaders
• Technical expertise and business acumen across end-to-end revenue, with a strong emphasis on top of funnel
• Experience with GTM technology, including marketing automation (HubSpot), lead management (LeanData), sales engagement and prospecting (Outreach, Nooks, LinkedIn Sales Navigator), data enrichment (Cognism, ZoomInfo), 6Sense, and Salesforce. AI tools experience is a plus.
• Familiarity with SaaS and revenue marketing metrics, such as pipeline coverage, cost per meeting, cost per opportunity, and standard SaaS KPIs (ARR, MRR, CAC, churn, expansion)
• Comfortable working in a dynamic, high-growth environment with the ability to work independently, manage multiple tasks and projects simultaneously, and prioritize effectively

SingleStore is hiring a Revenue Operations Manager to partner closely with a growing Sales organization and the VP of GTM (Go-To-Market) Operations to help scale and optimize our revenue engine. You will drive alignment, operational efficiency, and data-driven decision-making across the entire revenue lifecycle with a focus on Sales and Customer Success. 

The ideal candidate will successfully work cross-functionally with teams throughout the organization, streamlining processes, unlocking insights, and enabling sales productivity and efficiency at scale. This is a highly visible, hands-on role for someone who thrives in a data-driven environment and wants to make a meaningful impact at an established, fast-growing software company.

What You’ll Do:

• Own and optimize sales and customer success processes from account assignment, opportunity management, forecasting, to close won through onboarding, adoption, renewals, expansions, and churn management
• Ensure data accuracy of pipeline and opportunity data, including accounts, contacts, sales stages, forecast categories, ACV, product details, health scores, activities, etc.
• Maintain and improve standardized pipeline, bookings, and forecast reporting for sales performance 
• Create customer success dashboards, reports, and analysis to manage metrics such as ARR, retention, NRR/GRR, expansion, churn, health score, product usage, etc.
• Support territory coverage and account ownership models. Manage updates and ensure clean execution across relevant systems.
• Analyze trends across the revenue funnel and customer lifecycle to identify risks, opportunities, and levers for growth
• Turn complex data into clear, actionable insights and recommendations for revenue leadership
• Partner with leadership to ensure alignment across GTM (Marketing, Sales, Channel, and Customer Success) of objectives, processes, handoffs, and ownership
• Provide day-to-day support for internal users. Troubleshoot issues, answer process questions, resolve data problems, and handle operational requests with clear SLAs.
• Support forecasting and planning across the customer lifecycle, from new business through renewals and expansion. Collaborate with Finance to ensure alignment across metrics and performance.
• Evaluate, implement, and optimize tools used by Sales and Customer Success (sales engagement, intent, enrichment, etc.), ensuring strong adoption and measurable impact
• Create and maintain documentation, training, and how-to guides to drive adoption and consistency in tools and processes

What You’ll Need:

• 3-5+ years of experience in Revenue Operations, Sales Operations, or related roles in a B2B SaaS environment
• Strong hands-on experience with Salesforce (reports, dashboards, data model, basic configuration). Experience with a Customer Success platform and/or Salesforce administration certification is a plus.
• Demonstrated success working directly with Sales and Customer Success teams, including pipeline and opportunity management, quoting and deals desk, forecasting, data enrichment and governance, and performance analytics. Experience with compensation planning and commission processing is a plus.
• Strong analytical and modeling skills with the ability to work with complex datasets and translate insights into actionable recommendations
• Technical expertise and business acumen across end-to-end revenue, with a strong emphasis on sales and post-sales
• Experience with GTM technology, including CRM (Salesforce), sales engagement and prospecting (Outreach, Nooks, LinkedIn Sales Navigator), data enrichment (Cognism, ZoomInfo), and other sales productivity tools. AI tools experience is preferred.
• Familiarity with SaaS revenue metrics (ARR, MRR, pipeline coverage, win rates, NRR/GRR, churn, expansion, cohort analysis, etc.)
• Highly organized, detail-oriented, and able to manage multiple projects and ad hoc requests in a fast-paced environment
• Excellent communication and stakeholder management skills, with the ability to partner effectively with both individual contributors and executive leadership