What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• The IT Operations Manager is responsible for the day-to-day stability, performance, and supportability of enterprise IT services across corporate and digital environments. This includes ensuring high availability and reliability of infrastructure, cloud platforms, enterprise applications, end-user technology, and IT service operations that support a rapidly growing, direct-to-consumer automotive organization.
• This leader will build, mature, and operationalize ITIL-aligned operational practices—not as a strategy-only function, but through hands-on design of operating models, establishing processes, implementing tooling, and driving measurable adoption. A key part of the role includes managing third-party Application Management Support (AMS) and operational vendor partners, ensuring consistent, secure, and outcome-driven service delivery.
• The role reports to the Chief Information Officer, works closely with Cross functional IT Teams, Enterprise Platform, Data & AI, Information Security teams, and serves as the primary owner of IT operational execution, service reliability, and partner-delivered support.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

IT Service Delivery & Operations

• Manage daily IT operations supporting ~6,000 employees across corporate, hybrid, and remote environments.
• Ensure high availability, performance, and reliability across infrastructure, cloud platforms, enterprise applications, networks, identity, and end-user systems.
• Lead Incident & Major Incident Management (Sev1/Sev2), including command, communications, restoration, post-incident reviews, and improvement in MTTD/MTTR.
• Own Problem Management, including RCA quality, corrective actions, trend reduction, and elimination of recurring issues.
• Own Change Enablement & Release Governance (CAB/ECAB, release calendar) to protect production stability while supporting delivery speed.
• Own Service Transition / Operational Readiness, including go-live gates, runbooks, monitoring readiness, ownership models, and escalation paths.
• Infrastructure, Cloud & Network Operations Knowledge 

Application Operations & AMS/Vendor Management

• Oversee enterprise application operations across ERP, HR, Finance, collaboration, and customer-facing systems.
• Manage third-party AMS partners responsible for monitoring, incident resolution, enhancements, and minor releases.
• Own operational vendor performance including SLAs, KPIs, service reviews, accountability, and continuous improvement.
• Ensure application support aligns with ITSM processes, security and compliance requirements, and architectural standards.

IT Operations Excellence

• Build and mature ITIL-aligned programs across all ITSM disciplines.
• Drive operational automation, noise reduction, proactive monitoring, and reduction of systemic issues.
• Identify operational risks, reduce technical debt, and strengthen operating rhythms and governance.
• Own outcomes for monitoring, event management, dashboards, alert quality, and on-call effectiveness.
• Own asset and configuration management (CMDB health, software objects) ensuring data quality for impact analysis, incident response, and audit readiness.

Security, Resilience & Compliance

• Partner with Information Security to ensure consistent execution of operational security controls.
• Support cybersecurity incident response, disaster recovery, business continuity planning, and testing.
• Ensure compliance with access controls, patching standards, data protection requirements, and audit evidence readiness.

Team & Leadership

• Lead, hire, develop, and coach a high-performing operations team, establishing clear accountability and a sustainable on-call model.
• Build a culture of service excellence, reliability, and continuous improvement within internal teams and across vendor partners.

What You’ll Bring (Qualifications)

Experience & Leadership

• 10+ years of progressive IT leadership experience across enterprise operations, service delivery, and ITSM governance.
• Demonstrated success building and scaling ITIL-aligned practices across Incident, Problem, Change, Release, and Service Transition.
• Executive presence with strong communication skills and comfort leading in high-growth, fast-paced, and ambiguous environments.

Technical & Operational Depth

• Fluency in cloud and infrastructure operations (Azure/AWS), identity, networking, endpoints, monitoring/observability, and automation.
• Experience owning SLAs/OLAs/XLAs, customer experience metrics, and service-level governance.
• Demonstrated ability to run audit-ready operations (e.g., ISO 27001, internal controls).

Governance & Delivery

• Experience managing CMDB/asset programs with measurable improvements in data accuracy and adoption.
• Strong program leadership—roadmaps, KPIs, executive reporting, and cross-functional delivery.
• Vendor management expertise including performance governance, SLAs/KPIs, and commercial accountability.

Education

• Bachelor’s Degree strongly preferred.
• Minimum High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $160,000.00 - $192,500.00

Internal Leveling Code: M7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Test Manager is responsible for leading and governing the full testing lifecycle across enterprise programs. This includes defining test strategy, planning test cycles, managing execution, ensuring quality gates, and driving automation using Tricentis Tosca. The role requires strong SAP process knowledge, deep understanding of SDLC/STLC, and proven experience managing end-to-end testing delivery. 

Test Strategy & Planning 

• Define Test Strategy for SIT, UAT, regression, integration, and automation testing. 
• Develop detailed Test Plans including scope, timelines, environments, and data needs. 
• Identify risks and create mitigation and contingency plans. 
• Ensure alignment with SDLC, STLC, and release governance. 

Test Design & Architecture 

• Oversee design of test scenarios, test cases, and end to end test suites. 
• Ensure traceability from requirements to test execution and defect closure. 
• Validate test design for feasibility and completeness. 
• Define and maintain automation architecture using Tricentis Tosca. 

Test Execution & Delivery 

• Manage endtoend testing delivery across multiple releases. 
• Oversee SIT, regression, UAT, and release validation cycles. 
• Coordinate environment readiness and test data preparation. 
• Support release management from a testing perspective. 

Defect & Issue Management 

• Lead defect triage, prioritization, and resolution. 
• Ensure high quality defect reporting with clear reproduction steps. 
• Track defect trends and drive root cause analysis. 

Automation & Framework Maintenance 

• Maintain and enhance automation frameworks using Tosca. 
• Design and develop SAP GUI and UI automation test scripts. 
• Integrate automation into regression cycles and CI/CD pipelines where applicable. 

Team Leadership & Stakeholder Management 

• Lead and mentor testers and automation engineers. 
• Collaborate with business SMEs, functional consultants, and developers. 
• Communicate testing progress, risks, and outcomes to leadership. 

SAP Process Expertise 

• Apply SAP process knowledge to validate test coverage. 
• Work with SAP functional teams to understand process changes and impacts. 

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's degree in project management or information technology preferred
• 12+ years of experience in software testing and QA delivery. 
• Strong understanding of SDLC and STLC.
• Proven experience managing end-to-end testing for large programs. 
• Handson experience with Tricentis Tosca. 
• Strong SAP process knowledge.
• Excellent analytical and defect reporting skills. 
• Experience leading teams and coordinating across distributed stakeholders. 
• Track record of managing shared IT testing services. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $160,000 - $192,500

Internal leveling code: IC7

Overview

The Director, AI Product is responsible for translating enterprise AI strategy into high-impact, production-ready AI products and capabilities. Reporting to the Senior Director of AI, this role owns the AI product portfolio—from discovery through scaled execution—ensuring AI initiatives are designed, delivered, and adopted as true business products with clear outcomes. 

This leader serves as the connective tissue between business sponsors, AI engineering teams, data/platform leaders, and the AI Center of Excellence (CoE). The role requires strong product leadership, systems thinking, and the ability to operate AI initiatives with discipline, speed, and measurable value. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

AI Product Strategy & Portfolio Ownership  

• Own and manage a portfolio of AI products and use cases aligned to enterprise priorities and strategic domains. 
• Translate business problems into well-defined AI product roadmaps with clear success metrics and value hypotheses. 
• Ensure AI initiatives progress through defined lifecycle stages (Discover → Prototype → Execute → Available). 

Product Management & Delivery 

• Act as senior product owner for priority AI initiatives, partnering with business sponsors to define outcomes, KPIs, and adoption plans. 
• Lead cross-functional delivery teams (AI/ML, data, engineering, analytics, UX) to deliver production-ready AI capabilities. 
• Balance experimentation with execution—knowing when to pivot, scale, or stop initiatives based on evidence. 

Business Partnership & Value Realization 

• Partner closely with business leaders to ensure AI products solve real problems and drive measurable operational or financial impact. 
• Support business owners through handoff and scaling, enabling sustained ownership post-deployment. 
• Contribute to AI value storytelling and executive reporting in partnership with the Senior Director of AI. 

AI Operating Model & Governance 

• Operate within the AI Center of Excellence hub-and-spoke model, ensuring AI products align to enterprise standards and governance. 
• Collaborate with Responsible AI, security, privacy, and architecture stakeholders to embed controls early and consistently. 
• Reinforce product discipline, documentation, and lifecycle management across the AI portfolio. 

Team Leadership & Capability Building 

• Lead and mentor AI Product Owners, Business Analysts, and cross-functional product contributors. 
• Establish repeatable product practices, templates, and playbooks for AI delivery at scale. 
• Contribute to the broader AI product and innovation culture across the enterprise. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, North Carolina. 
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

Required 

• 12+ years of experience in product management, digital platforms, data, or AI-adjacent roles. 
• Proven experience owning and delivering complex, cross-functional products from concept to scale. 
• Strong ability to partner with business leaders and translate strategy into execution. 
• Working knowledge of AI/ML concepts, data platforms, and product lifecycle management.   

Preferred 

• Experience managing AI or advanced analytics products in an enterprise environment. 
• Familiarity with portfolio-based funding, governance, and value measurement. 
• Experience operating within a federated or hub-and-spoke delivery mode 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $180,000.00 - $220,000.00

Internal leveling code: M6

Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history: a vehicle dating back to 1960 that forged the path for generations of rugged SUVs and trucks. But Scout is more than a brand; it’s a legacy rooted in exploration, caretaking, respect, and hard work. 

As an intern, you’ll join teams dedicated to honoring that legacy the right way: 

• Respect for the past and future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. 

• Respect for communities by creating a company that stands for its people and its customers. 

• Respect for work and play with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. 

• Respect for customers by developing two powertrains that meet their requirements - an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range. 

Scout Motors Internship Program 

We will provide aspiring professionals with a unique opportunity to gain hands-on experience with our talented, inclusive, and entrepreneurial teams. Undergraduate Interns will immerse themselves in the rugged SUVs and trucks landscape, gaining exposure to the latest trends, technologies, and market dynamics. Interns will be assigned meaningful projects aligned with Scout’s goals. These projects will challenge interns to apply their academic knowledge in real-world scenarios, fostering problem-solving skills and creativity while working under the mentorship of our leaders. 

This program is designed for current undergraduate students who live in our local market. Please note that no housing stipend is provided.  

2026 Internship Program Overview 

• Schedule: The program is anticipated to run mid-May to mid-August 2026 
• Duration: Our internship program runs approximately 12 weeks, with the official end date varying dependent upon student needs and the start of respective Fall academic calendars 
• Transportation + Housing: our Interns will be responsible for providing their own housing and transportation 

Important Notes:  

• Scout Motors will not provide relocation or sponsorship as part of our Internship program  
• High preference for currently enrolled Bachelors degree students

Location & Travel Expectations:

• This role is on-site, and will be based out of our Scout Motors location in Charlotte, NC
• The responsibilities of this role require daily attendance at in-person meetings and events regularly. 

Housing & Sponsorship: 

• Scout Motors does not provide visa sponsorship or housing assistance for internship positions.

About the team

This team is focused on development, deployment and management of manufacturing and logistics systems and IT infrastructure interfaces.

Daily Responsibilities of the Internship Program include

• Collaborate with cross-functional teams (Data Engineers, IT Business Partners, Security, etc.) and gather requirements for onboarding new data sets
• Assist in developing data governance policies such as access control, data classification, standards and best practices for BI repots/visualizations
• Participate in the enhancement of existing data pipelines (ETL/ELT) and the creation of new features to meet business requirements
• Help implement observability and monitoring solutions for data workflows
• Maintain clear documentation on data assets, metadata management, data cataloging and governance processes
• Collaborate with cross-functional teams to gather feedback and make improvements to existing data platform processes

What you’ll bring 

As a Scout, you live our values through your actions every day: 

• Lead with Respect – You listen well, communicate with care, and treat everyone with dignity. 
• Move with Intent – You act with purpose, stay focused, and bring discipline to your work. 
• Figure It Out – You’re curious, resourceful, and resilient when facing challenges or ambiguity. 
• Go Together – You collaborate naturally, build strong relationships, and help the team succeed as one. 
• Step Up – You take initiative, embrace responsibility, and lean into opportunities to contribute. 
• Make It Matter – You take pride in the details, deliver quality, and aim for meaningful impact. 
• Enjoy It – You bring positivity, enthusiasm, and energy that makes the workday better for everyone. 

In addition to living our Scout values, you’ll also bring: 

• Must be enrolled in a bachelor's degree program for Engineering or Information Technology or a similar field as a Sophomore or higher
• Must be able to work from Charlotte, NC from mid-May to mid-August 2026.
• Strong interest in electric vehicles, automotive engineering, and sustainable transportation.
• Excellent analytical, problem-solving, and critical thinking skills.
• Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and work in a fast-paced team environment.
• Detail-oriented with a proactive and results-driven mindset.
• Proficiency in Microsoft Office suite and project management tools is preferred.

What you'll gain

• Get a head-start into your career with hands-on experience in the one of the fastest-growing industries- electric vehicles
• Work hand-in-hand with talented professionals, tackling innovative projects to help bring a best-in-class electric vehicle to market
• Make an impact on legacy product that will revolutionize the EV industry
• Improve your abilities and broaden your knowledge base in the automotive industry

Pay Transparency

This is a paid internship program.

Hourly pay rate = $25.00 per hour

Internal leveling code: i0

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Lead strategic IT Finance initiatives and provide visionary leadership in the design, development, and implementation of ERP Finance solutions 
• Collaborate with business domain leads and Application vendors to understand requirements and technical capabilities to identify opportunities to leverage IT applications to improve business processes and drive efficiency 
• This role focuses on aligning ERP Finance capabilities with enterprise-wide financial strategies, ensuring seamless integration, scalability, and compliance 
• Acting as a trusted advisor to solution teams and managers, the architect will bridge technical expertise and financial business priorities to deliver scalable, high-impact solutions 
• Serve as a trusted technical advisor to the Finance IT Business Partner, offering insights on SAP Finance direction and proactive steps 
• Collaborate with other Solution Architects and Application Vendors to ensure alignment across all financial systems and other enterprise systems 
• Operate independently, identifying strategic finance-related initiatives and driving them to completion 
• Lead critical SAP Finance projects such as S/4HANA implementation, and integrations with external financial systems 
• Foster strong relationships between IT and Finance and Accounting departments, aligning technical solutions with financial goals 
• Stay ahead of emerging technologies such as AI/ML and predictive analytics in financial operations 
• Participate in architecture review boards and alliances as needed 
• Formulate software and product roadmaps to ensure viability and business continuity for supported IT platforms 

Location & Travel Expectations: #LI-Remote #LI-Hybrid

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• The responsibilities of this role require attendance at in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• A minimum of 10 years of related experience is required 
• Deep understanding of Finance Applications (FI, CO, Asset Accounting, Treasury, Tax, etc.) and ERP best practices 
• Strong technical design skills and ability to translate financial requirements into scalable ERP solutions 
• Proven ability to lead ERP Finance implementations and optimize financial processes 
• Familiarity with financial data flows, compliance requirements, and API integrations 
• Experience with cloud-based financial platforms and trends in automation and analytics 
• Exceptional communication skills to convey financial technical concepts to diverse stakeholders 
• Ability to distill complex concepts into actionable technical plans and requirements 
• Experience with system architecture methodologies, scalability, and integration processes 
• Familiarity with industry architecture frameworks such as TOGAF 
• Bachelor's degree preferred 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $170,000.00 - $206,250.00  

Internal leveling code: IC6