Role Overview 

We are seeking a Senior Infrastructure Engineer with expert-level knowledge across Microsoft 365, Azure, and related technologies. You will play a critical role in managing, supporting, and evolving Schillings’ infrastructure, ensuring our systems are secure, reliable, and aligned with organisational needs. 

Working closely with the IT Director, you will act as a technical expert across core platforms including Intune, Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, and Azure. You will also provide support for Meraki networking, and other business applications used across the firm. 

This role is ideal for a hands-on engineer who enjoys end‑to‑end ownership, technical problem-solving, and contributing to strategic improvements. 

Key Responsibilities 

Infrastructure Management & Support 

• Own the day‑to‑day management of Schillings’ Microsoft 365 and Azure environments. 

• Administer, maintain, and optimise core M365 services: 

• Intune (device, app, and compliance management) 

• Entra ID (identity, conditional access, security posture) 

• Exchange Online 

• Microsoft Teams 

• SharePoint Online 

• CoPilot 

• Deliver 3rd line support for complex technical issues, acting as the escalation point for the wider IT function. 

• Oversee, manage, and respond to tickets, ensuring consistent service levels and timely resolution. 

• Build and maintain a documentation repository and knowledge hub.  

Cloud, Security & Device Management 

• Manage Azure resources including VMs, networking, identity, automation, and monitoring. 

• Oversee device lifecycle management across Windows, IOS, and mobile endpoints via Intune and Apple Business Manager. 

Networking & Infrastructure 

• Support and maintain Cisco Meraki networking (switching, firewalls, Wi‑Fi,). 

AI, Copilot, and Automation Expertise 

• Strong working knowledge of Microsoft Copilot across M365, including configuration, governance, and user enablement. 

• Experience deploying, administering, and optimising Copilot for Microsoft 365 capabilities such as: 

• Copilot in Teams, Outlook, Word, Excel, and SharePoint 

• Security, data access, and permissions considerations for safe Copilot use 

• Monitoring usage, adoption, and effectiveness 

• Understanding of responsible AI practices, data governance, and least‑privilege access related to AI‑driven tools. 

• Ability to identify processes that can be improved or automated using Copilot, Power Automate, Azure AI services, or other low‑code tools. 

• Support the development and rollout of Power Platform solutions (Power Automate, Power Apps). 

• Identify opportunities to automate manual processes and improve efficiency. 

Applications & Additional Platforms 

• Provide support for business applications including our DMS and PMS.  

• Assist with vendor management, system upgrades, and integration projects. 

Mentoring & Team Development 

• Mentor, coach, and support colleagues to build skills, confidence, and capability. 
• Provide guidance on best practices, troubleshooting approaches, and effective use of tools. 

Skills & Experience Required 

Essential 

• Expert-level administration experience in: 

• Intune 

• Entra ID / Azure AD 

• Exchange Online 

• Teams 

• SharePoint Online 

• CoPilot 

• Strong Azure platform experience (VMs, networking, security, monitoring). 

• Solid experience with Cisco Meraki networking. 

• Proven experience in managing and prioritising support tickets. 

• Experience mentoring, guiding, or supervising junior technical staff. 

• Strong security awareness and identity-driven security understanding. 

• Excellent communication, documentation, and problem-solving skills. 

Desirable 

• Power Platform knowledge (Power Apps, Power Automate). 

• Experience with iManage or similar business applications. 

• Previous work in legal, professional services, or consultancy environments. 
• Experience contributing to infrastructure transformation, cloud migration, or modernisation programmes. 

Personal Attributes 

• A natural mentor and team player with strong leadership instincts. 

• Calm under pressure with excellent prioritisation skills. 

• Proactive, forward‑thinking, and committed to continuous improvement. 

• Strong sense of ownership and accountability. 

• Clear, confident communicator with excellent stakeholder engagement skills. 

Schillings Communications 

Founded in 2023 to help clients navigate the new terrain of scrutiny, Schillings Communications’ work spans agenda-setting campaigns and public policy, to crisis management and long-term senior counsel. We advise global corporates, internationally influential principals and family offices through geopolitical and generational change. We proactively shape narratives and engage stakeholders to build and protect our clients’ interests.

Schillings Communications’ clients have featured on the front and back pages, while Founding Partners Victoria O’Byrne and George Pascoe-Watson were recognised as leaders in the PR Week Power Book 2026 and Spear’s 500 index for reputation management.

Job Title: Senior Manager, Business Development

Reporting to: Director of Global Business Development

Role Description

The Senior Business Development Manager will work with Partner stakeholders and the Clients and Markets Directors to shape and drive commercially focused business development (BD) and marketing activity for Schillings Communications, our rapidly scaling, market-leading strategic communications business.

Already recognised among the top crisis and reputation advisers in the market, Schillings Communications is entering its next phase of growth.

You will take responsibility for high‑impact, complex BD and client development (CD) initiatives that are integral to the firm’s 2030 Plan. This role requires a strong understanding of how strategic communications and advisory services are positioned, together with the seniority and judgement to advise Partners and Directors on progressing opportunities.

Role Accountabilities

Business development & client development 

• You will help Partners execute our CD/BD strategy for Schillings Communications, working closely with the Directors of Global Business Development and Global Client Development
• You will act as a ‘trusted BD adviser’ to Partners, bringing insight on industry trends and client needs, to assist Partners to build out their client base.
• Working with the Director of Global Business Development, you will agree BD & marketing resources assigned to events and campaigns. You will report on the ROI for Partner BD activity.
• When appropriate, you will provide healthy challenge to Partner assumptions to ensure laser focus on our strategic audiences.
• You will advise Partners on the design and delivery of high-impact ‘six-star’ events, working with the Client & Markets team appropriately.

Team and firmwide collaboration

• You will be a role model, guiding and coaching Clients & Markets colleagues to enhance BD/CD efforts within the firm.
• Beyond the day-to-day support to Partners, you will be comfortable identifying and embedding new processes across fee earning teams, to help elevate our brand assets.

External ambassador of Schillings

• You will represent the firm at external events and be confident articulating our offer to audiences.
• You will be comfortable liaising and negotiating with external networking organisations, to ensure we are front-of-mind with the audiences who matter.
• You will be comfortable proactively developing a network of contacts with (for example) offshore wealth advisers and others, to ensure our team is adopting the best ideas in the market.

Knowledge, Skills and Experience

• Commercially astute, with a strong understanding of how high‑value, relationship‑led advisory work is positioned, developed, and won.
• Demonstrable track record of driving measurable impact through BD and client development initiatives at previous businesses.
• Innovative and creative thinker, problem solver and opportunity-spotter.
• Able to move from conceptualising ideas to implementation.
• Able to persuade and influence others, and constructively challenge.
• Exceptional communication skills with the ability to adapt style to suit different internal and external audiences; able to communicate complex and nuanced issues, and challenge assumptions where necessary.
• Builds strong relationships within and outside the firm.
• Hands-on and delivery focused; comfortable rolling sleeves up to progress work as well as advising on approach.

Competencies

• Innovative: Creative and Strategic Thinker
• Bold: Manages Ambiguity and Decision Making
• United: Builds Collaborative Relationships and Inspirational, Mindful Leadership
• Excellent: Responsive and Delivering Results 

Job title: Marketing Executive

Department: Clients & Markets

Contract: Permanent, full-time.

Reporting to: Business Development Manager

Job purpose: This role sits within our dynamic Clients & Markets team, supporting the delivery of the firm’s ambitious international growth plans. This is an exciting opportunity to support with business & client development, communications and marketing initiatives, at a unique multidisciplinary advisory firm with expertise in reputation, privacy and security.

Role accountabilities:

Business & Client Development support:

• Assist with research on new prospects and potential intermediaries including in our key geographic hotspots.
• Support with preparing for prospect outreach and trips including putting together briefing notes and with the follow ups, to ensure every meeting is maximised.
• Assist in the preparation of proposals and marketing collateral when required.
• Identify, draft, and recommend relevant touchpoints for clients.
• Assist with client research to support key client management.
• Work on the preparation of presentations for masterclasses and insight sessions for clients.
• Assist with maintaining an accurate record of campaign ROI and opportunities generated.

Marketing & Communications support:

• Putting together submissions for industry awards.
• Assist with drafting article outlines.
• Researching topics for articles/thought leadership.
• Provide event support including attending on the day and ensuring a positive attendee experience.
• Assist with post-event de-brief.
• Pro-actively identify opportunities to improve or enhance the delivery of events.

Knowledge, skills, and experience:

• Proven track record with circa 3 years relevant experience in client oriented or business development, marketing roles in a fast-paced professional environment.
• Desire to work as part of a team with a keen willingness to learn.
• Able to work calmly, accurately and efficiently.
• Confidence with managing multiple deadlines.
• Experience in working on events.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Excellent written communication and ability to concisely convey information for busy decision-makers.
• Confident user of the Microsoft Office suite, including strong proficiency in Excel.

Job Title:  Senior Technical Open Source Intelligence (OSINT) Lead 
  
Accountable to: Partner of Investigations, Security and Diplomacy (ISD) team 

Job Purpose  

As Senior Technical OSINT Lead, you will play a central role in strengthening Schillings’ digital intelligence capability. You will combine advanced OSINT expertise with a passion for developing others - leading on ISD knowledge‑sharing, mentoring colleagues, and driving improvements in research methodology, consistency and output quality. This role combines fee-earning, client interaction, and internal development tasks. 

Working closely with Partners, Directors and the wider ISD, Digital Resilience and Compliance teams, you will ensure the firm remains at the cutting edge of digital investigations by applying modern AI frameworks, developing bespoke OSINT tools from the ground up, and collaborating closely on strategic projects. 

You will monitor developments in the OSINT landscape, particularly with regards to its use in legal proceedings, and equip the team with the skills and tools needed to operate confidently, ethically and lawfully in highly sensitive environments. 

Responsibilities 

Knowledge, Training & Development 

• Provide expert mentorship, coaching and technical OSINT guidance to analysts and associates. 
• Lead on OSINT knowledge sharing by creating frameworks, tools, best practice guidance and methodological standards.
• Design and deliver structured upskilling programmes, identifying capability gaps and building technical competencies across the team. 
• Develop specialist training on:  
  
  • advanced OSINT techniques 
  • AI enabled investigative workflows
  • safe and ethical use of automated tooling 
  • technical skills for colleagues transitioning from non-technical backgrounds
• Curate and circulate key developments in OSINT, AI powered research, platform changes, and emerging risks.
• Research, Technical Expertise & Tool Development 

Advanced OSINT Research 

• Conduct and supervise complex digital investigations involving reputation, privacy, security and threat mitigation matters.
• Apply both manual and automated research methodologies, ensuring accuracy, rigour and operational security. 

AI & Technical Tooling 

• Evaluate, test and implement AI frameworks relevant to OSINT. 
• Working alongside our technical team, build simple OSINT tools, scripts and prototypes from scratch, supporting investigative efficiency, quality and innovation. 
• Collaborate on strategic projects, contributing to design, architecture, testing and productisation of new investigative capabilities. 
• Drive adoption of new technologies, translating opportunities into practical workflows that enhance team capability and output consistency. 

Compliance, Governance & Methodology 

• Monitor legal, regulatory and platform level changes relevant to digital investigations. For example, Data Protection law, Terms and Conditions, AI governance, and digital surveillance related regulation relevant to digital investigations. 
• Produce technical notes, research guides and methodological updates ensuring all work is ethical, lawful and aligned with firmwide standards. 

Operational Leadership 

• Supervise researchers and analysts on investigative tasks, supporting case preparation, quality assurance and reporting excellence. 
• Maintain and expand OSINT knowledge repositories, including:  
  • research playbooks 
  • AI and tool directories 
  • risk and compliance notes 
  • training materials and internal technical assets 
• Contribute to client facing masterclasses on OSINT, digital risk and investigative readiness. 
• Represent Schillings externally at relevant events and expert communities to support the firm’s digital intelligence profile. 
• Support internal reporting on training progress, AI/tool adoption, technical development and knowledge initiatives. 

Expectations 

• Extensive hands‑on expertise in OSINT investigations, digital research tools, online methodologies and complex digital‑footprint analysis, with at least seven years’ experience in this space.
• Strong understanding of AI frameworks, automation techniques, and how to integrate them safely into OSINT workflows. 
• Proven ability to design and build OSINT tools, prototypes or scripts from scratch. 
• Strong communicator able to translate highly technical concepts for nontechnical colleagues and clients.
• Proactive in identifying emerging risks, opportunities and skill gaps while working at pace.
• A collaborative team player with high levels of discretion, judgement and professionalism when handling sensitive information. 
• Excellent project management skills with the ability to prioritise and deliver under pressure. 
• This role is primarily office‑based, bringing you into the heart of our collaborative environment, while still offering flexibility to work from home one to two days per week. 
• Values working with others to get the best outcomes for clients.

Job Title:  Senior Associate

Reporting to:  Head of Legal, Legal Directors

The Senior Associate role in our legal team

Senior Associates work collaboratively across a variety of matters from global multidisciplinary reputation, privacy and security retainers to discreet legal issues. They run urgent pre- and post-publication/broadcast matters, supervise complex litigation and offer strategic solutions to the Partners as to the way forward in matters. Senior Associates ensure work is of high quality and delivered to time. As experts, they use feedback, coaching and mentoring to share knowledge with more junior colleagues to develop our talent. More widely, Senior Associates will work with teams across the business to develop and execute strategies that leverage Schillings’ unique skillset. Promoting the firm and building relationships with existing and new clients.

Role Accountabilities:

• To act as expert in our field of specialism in dealing with complex cases brought to the firm by its clients, supervising the work of more junior staff to provide a successful outcome. This includes managing complex reputation, privacy and security projects and ensuring holistic solutions to client problems.
• Responsible for all aspects of client management, anticipating clients' needs and providing advice while ensuring the highest standard of client care and communication.
• As a member of the firm’s 'expert' team, is responsible for developing the skills and experience of other fee-earners, sharing knowledge and best practice to the benefit of the firm, its clients and employees.
• Matter management: Adheres to firm guidelines to successfully run matters. Must be an excellent people manager, time manager and project manager who is strongly task focused and delegates effectively.
• Supports partners and colleagues across the business in developing the business and improving operations.
• Completes all mandatory training and understands the firm's responsibilities in effective risk management.
• Looks and acts as an ambassador for the firm and its Bold, United, Innovative and Excellent values.

Technical:

• Demonstrates an expert level of legal knowledge and experience in our core areas: defamation, privacy, confidence, harassment, DPA/GDPR and complementary areas such as employment litigation and commercial litigation.
• Works to continually develop technical and business knowledge and skills and maintain CPD requirements.
• Able to draft and interpret complex legal arguments, possibly without precedent, identifying and analysing all legal, commercial and reputational issues.
• Thinks through concepts, analyses risk, and problem solves at speed, developing creative solutions to client issues.

Commercial:

• Commercially minded with a sensible approach to risk management, proactive in avoiding and addressing potential issues as appropriate.
• Commercially aware of clients’ business interests.
• Active in managing files, taking responsibility for projects, billing, account management and time management processes.

• Understands all the skillsets available at Schillings – Critical Risks, Intelligence & Investigations, Digital Resilience and Schillings Communications - and spots opportunities to utilise these to best solve clients’ problems.

Client Care:

• Looks to develop relationships with clients and is comfortable and personable interacting with clients.
• Actively participates in marketing events and client seminars.

Knowledge and Experience Required:

• Appropriate level of post qualification experience in reputation management, privacy, data protection, cyber litigation, employment litigation or commercial litigation gained in a comparable firm. May be developing a reputation as a leader in their field of expertise.
• Agile, flexible and able to pivot to evolving client needs while delivering high quality advice at speed.
• A creative, strategic and critical thinker who demonstrates confidence in own judgement, is able to navigate ambiguity and is sufficiently robust to say ‘no’.
• Good interpersonal skills with experience of (1) managing more junior members of the team (on client work or as their line manager), (2) project managing delivery of client work, and (3) handling high profile clients. Experience working in large cross-disciplinary teams beneficial.
• A skilled and active listener with excellent written communication; succinct, clear, concise and persuasive.
• Performs consistently well under pressure: a positive self-starter who inspires and motivates others.
• Acts as mentor and provides know-how to more junior staff.
• Demonstrates highest standards of professional and personal integrity.