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Commercial Sales Manager - Japan
Qualtrics
Tokyo, Japan
APJ Sales - Japan
2w ago
Enterprise Account Executive
Qualtrics
Tokyo, Japan
APJ Sales - Japan
2mos ago
Commercial Account Executive, Japan
Qualtrics
Tokyo, Japan
APJ Sales - ANZ
2mos ago
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At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Commercial Sales Manager - Japan
Why We Have This Role
Our Commercial Account Executive team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help a large number of organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use.
How You’ll Find Success
- Takes initiative
- Understands the expected outcome, gets the context, and then works entrepreneurially to get it done.
- Highly communicative and influences effectively, creating trust at the team level.
- Strong track record of exceeding quota.
- Ability to acquire clients
- Strong negotiating skills
- Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts
How You’ll Grow
- Structured promotion process/auto promotion process
- Career Action Planning with Manager
- Internal mobility opportunities
Things You’ll Do
- Build and implement annual category plans to drive the strategic management of all travel and event related spend at Qualtrics
- Develop relationships with senior Qualtrics business stakeholders to maximize
- Lead a team of 6-8 Commercial Account Executives.
- Coaching direct reports in sales strategy, pipeline management, opportunity management, and career planning/development.
- Recruit, retain, and nurture your team of experienced sales professionals with high potential and strong performance history.
- Provide skill training and mentoring on complex sales motions, including collaboration with legal, product presentations, juggling multiple relationships with internal teams, and quarterly sales forecasting.
- Interface and develop professional relationships with existing clients and prospects throughout at all levels of an organization.
- Display a systemic approach to handling meaningful contract negotiations/deals with multiple reps at a time.
- Develop and maintain in-depth knowledge of Qualtrics' solution offerings.
- Maintain a real-time understanding of the competitive landscape to assist in building win-based proposals and pricing.
- Serve as an executive sponsor during sales deals.
- Maintain a real-time understanding of the competitive landscape to assist in determining win-based proposals and pricing.
- Develop and maintain positive relationships with other functional areas internally at Qualtrics, e.g., Professional Services, Implementation, Subject Matter Experts, etc, to ensure a collaborative approach to secure commercial sales engagements
- Be part of Japan’s senior management member to team up to grow Japanese Market
What We’re Looking For On Your Resume
- A validated winner that has led teams to breakthrough results
- A bachelor’s degree or higher is required
- At least 6-8 years of individual with field sales experience
- At least two years managing an field sales team
- Ability to travel up to 50%
- Experience using MEDDIC sales processes
- Experience using Salesforce.com and measuring system compliance
- Experience over-exceeding quarterly team quotas through metric-based skill development and
- internal team management
- Experience working on complex contract negotiations
- Native level Japanese language skills, and business or above English proficiency
What You Should Know About This Team
- Our Commercial Sales team has grown to respond to strong client demand for the Qualtrics Insight Platform. This growth has resulted in the need for an exceptional leader with a track record of attracting, developing, and motivating an elite team of commercial SaaS sales professionals.
- Our team is a group of highly driven individuals who are intelligent, organized, and dedicated. We work together to accomplish and surpass quarterly and annual objectives. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.
Our Team’s Favorite Perks and Benefits
- Salary + Uncapped Commissions and Accelerators
- 100% Performance based promotions -- not politics or tenure
- Quarterly team activities, winter and summer parties, and lots of Qualtrics swag
- We offer health insurance and pension coverage, commute allowance, Japanese 401K program, an annual experience bonus, a wellness stipend to allow you to focus on yourself each quarter, and much more
- The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #onsite
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
Ready to apply?
Apply to Qualtrics
Qualtrics
View all jobs →
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Enterprise Account Executive - Japan
Why We Have This Role
Qualtrics is on the lookout for a proactive, collaborative Enterprise seller that can help us target new business in Japan. We’re helping the world’s leading companies improve experiences. Our solutions allow our clients to have a 360° view of the entire experience enabling them to uncover what matters most to clients and employees with the ability to take action in real time.
In this role, you will be working with top accounts in the region with an overarching objective to drive company revenue growth through net new customer acquisition and expansion in our current customer base. This person will work collaboratively to meet sales goals and deliver the highest standard of integrity, quality, and customer service to our clients.
In this role, you will be working with top accounts in the region with an overarching objective to drive company revenue growth through net new customer acquisition and expansion in our current customer base. This person will work collaboratively to meet sales goals and deliver the highest standard of integrity, quality, and customer service to our clients.
How You’ll Find Success
- Relationship Building: Master stakeholder mapping to cultivate relationships with multiple contacts within an account, ensuring lasting partnerships.
- Negotiation Skills: Navigate negotiations with professionalism, understanding the art of give-and-take.
- Multi-Selling Approach: Drive engagement with various business stakeholders in parallel to create multifaceted selling opportunities.
- Empathetic Competitiveness: While being competitive, possess the ability to empathise and understand others’ perspectives.
- Entrepreneurial Mindset: Take initiative to grasp the expected outcomes and context, working independently to drive results.
- Effective Communication: Influence effectively at all levels, creating trust and collaboration within the team.
How You’ll Grow
- Become a Strategic Partner: Build strong relationships with senior leadership and contribute to Qualtrics' overall success.
- Make a Lasting Impact: Leave a legacy of positive change, shaping the future of work for Qualtrics employees worldwide.
Things You’ll Do
- Acquiring Enterprise clients, negotiating, and selling the Qualtrics XM platform to marketing, research, and HR executives.
- Leading potential clients to an understanding of the options or solutions that are applicable to their situation, demonstrating how features and benefits match their needs
- You will establish, handle, and manage relationships between Qualtrics and senior executives of the client and prospect companies
- Make sales presentations to customers and prospects at all levels and in a variety of departments across the mid market space within a prescribed territory
- Address product uses, benefits, competitive advantages and business terms
- Facilitate technical follow-up to close sale
- Target account selling (prospecting/lead generation, qualification and scoping, closing strategies, negotiations, etc.)
- In collaboration with Qualtrics' marketing team, develop and execute demand generation campaigns
- Coordinate and actively participate in contract negotiations
- Act as representative of Qualtrics at industry conferences and association meetings
- Partner with Marketing on leads from trade shows and campaigns, sales process management, develop and maintain in-depth knowledge of Qualtrics' solution offerings
- Maintain a real-time understanding of the competitive landscape to assist in figuring out win-based proposals and pricing
- Meet or exceed quota expectations
- Participate in sales planning status meetings
What We’re Looking For On Your CV
- Bachelor's Degree or higher
- 5+years of sales experience selling into Enterprise level accounts
- Native proficiency in Japanese and business level proficiency in English
- Highly Competitive
- Strong work ethic
- Experience with cold calling
- Experience using Salesforce.com
- SaaS subscription sales experience
- Experience in MarTech or HR Tech is highly desirable
What You Should Know About This Team
- Qualtrics global sales team is dedicated to changing the way our customers focus on experiences.
- Forrester reports that companies generate a 674% return on investment when using Qualtrics. Now that's a solution you can get behind.
- As an Account Executive, you will focus on new revenue through strategic, relationship-based selling.
- Our most successful sales employees have a track record of exceeding quotas, acting as trusted advisors to clients and being passionate teammates.
- The Qualtrics platform is versatile, adding value to a limitless array of decision makers. If you love a strategic, analytics sales process working with a variety of industries, departments and buyers, selling Qualtrics XM will always keep you learning and growing.
- Challenges excite us, as we view them as opportunities for growth and positive transformation. We are not merely observers of change; we actively initiate and drive it.
Our Team’s Favourite Perks and Benefits
- A comprehensive total rewards package consisting of base, incentives and generous benefits. We believe in sharing Qualtrics success which is part of the compensation for all employees.
- Private health insurance - top of the range coverage for medical and extras benefits.
- Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience you’ve always wanted to have!
- Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
- Lunch allowance in our Japan office. We also have a well-stocked kitchen full of snacks, drinks and other goodies.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
Ready to apply?
Apply to Qualtrics
Qualtrics
View all jobs →
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Commercial Account Executive
Why We Have This Role
Our Commercial Account Executive role is all about helping mid-sized companies close experience gaps. We offer a SaaS platform with ready-to-go experience management (XM) solutions that are perfect for Mid-Market businesses. Our team works closely with clients to use these tools effectively, improving their customer and employee experiences. In this role, you'll be key to guiding these companies in making the most out of our platform to achieve their goals and stand out in their industries.
How You’ll Find Success
- Proactive Approach:Take initiative by fully understanding goals and context, then work creatively and independently to achieve them.
- Effective Communication: Build strong relationships and trust within the team through clear and influential communication.
- Proven Success Track Record: Demonstrate a history of consistently exceeding sales targets and quotas.
- Client Acquisition Skills:Successfully identify and secure new clients, driving growth and expanding the customer base.
- Negotiation Expertise: Leverage strong negotiation skills to close deals and create value for both clients and the company.
- Complex Sales Proficiency: Navigate and sell our Qualtrics Experience Management platform to large, strategic accounts, understanding and addressing their unique needs.
How You’ll Grow
- Structured promotion process/auto promotion process;
- Career Action Planning with Manager;
- Qmobility - Internal Mobility Program;
Things You’ll Do
- Your focus will be on acquiring new business and selling the Qualtrics platform to Corporate and Mid-Market accounts, engaging with stakeholders from champions up to C-level executives.
- You will consult with prospects and clients on their strategic business goals and develop account plans for a set list of target accounts, including power maps, demand generation, and closing strategies.
- You will establish, manage, and nurture relationships between Qualtrics and senior executives at both client and prospect companies. Internally, you'll strategize with customer success, solutions consultants, partners, and others on creating demand in accounts and driving senior engagement.
- Maintaining a real-time understanding of Qualtrics' solutions and the competitive landscape will be crucial for crafting win-based proposals and pricing strategies.
- Collaboration is key: you'll leverage support from your Sales team, sales operations, legal, customer success, finance, and other departments to best serve your customers.
What We’re Looking For On Your CV
- Technology/Software sales experience required.
- 5 to 7 years of experience in Mid Market Sales;
- Strong track record in achieving and exceeding sales quotas.
- Experience in building a qualified pipeline and identifying new opportunities.
- Ability to be curious and ask questions to clients to determine opportunities for impact.
- You engage with clients at all points of the sales cycle—from prospecting and acquiring clients, through demoing the Qualtrics product, to negotiating, closing, and beyond.
- You have the agility to adapt, pivot, and change your approach based on the needs of your business.
- You partner well with internal teams and bring together internal resources that enable successful closure of deals.
- Fluent English skills.
- Complete Bachelors.
What You Should Know About This Team
- Qualtrics global sales team is dedicated to transforming the way our customers approach experiences. According to Forrester, companies achieve a 674% return on investment when using Qualtrics. Now that’s a solution you can stand behind.
- As a sales professional, you will focus on generating new revenue through strategic, relationship-based selling. Our most successful sales employees have a proven track record of exceeding quotas, acting as trusted advisors to clients, and being passionate team players.
- The Qualtrics platform is versatile, adding value across a wide range of decision-makers. If you thrive in a strategic, analytical sales process and enjoy working with various industries, departments, and buyers, selling Qualtrics XM will keep you continually learning and growing.
- Challenges excite us because we view them as opportunities for growth and positive transformation. We are not merely observers of change; we actively initiate and drive it.
Our Team’s Favorite Perks and Benefits
- A comprehensive total rewards package consisting of base, incentives and generous benefits. We believe in sharing Qualtrics success which is part of the compensation for all employees.
- Private health insurance - top of the range coverage for medical and extras benefits.
- Wellness Reimbursement - JPY 34,000 per quarter for wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
- JPY 185,000 Experience bonus to be used for an “Experience” of your choosing
- Experience Leave - additional 5 days a year to take for experiences!
- Commuter allowance - we take care of your public transport expenses to the office!
- Hybrid working environment - 3 days in office, 2 from home.
- Catered lunches in our Tokyo office. We also have a well-stocked kitchen full of snacks, drinks and other goodies.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
Ready to apply?
Apply to Qualtrics
Qualtrics
View all jobs →