QGenda
Who We Are
QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 800 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.
At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry.
QGenda is headquartered in Atlanta.
To learn more about QGenda, visit us at qgenda.com or follow us on Instagram or LinkedIn.
What's In It For You
We offer a comprehensive total rewards package to support our employees and their family's day-to-day needs, well-being and major life events, which includes:
- Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
- Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
- Paid parental leave for birth, adoption or permanent placement
- 401(k) with company match
- Option to work in our Atlanta or Ohio offices in a hybrid-working model or remotely from home, depending on the position and location
- Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
QGenda delivers technology solutions to improve how healthcare is delivered and increase access - for everyone. We can only succeed by bringing together diverse minds, thoughts, ideas and team members to create better solutions for our customers and make us a better company as a whole. We are committed to creating a culture of embracing diversity, inclusion, equity for all.
QGenda is an Equal Employment Opportunity employer and makes all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, natural origin, ancestry, age, marital status, disability or genetic information, military status, status as a disabled or protected veteran or any other protected status under applicable law.
If you require accommodations or assistance to complete the online application process, please contact recruiting@qgenda.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in your email. We will respond to your email promptly.
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Who We Are
QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 800 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.
At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry.
QGenda is headquartered in Atlanta.
To learn more about QGenda, visit us at qgenda.com or follow us on Instagram or LinkedIn.
About Your Role
Within our Customer Experience (CX) organization, we are looking for customer focused individuals that want to help carry out the CX mission of enabling our customers to maximize the value of QGenda! Individuals that have a thirst for knowledge, a natural curiosity to learn and a desire to help customers solve their business objectives with technology.
We are seeking a Data Analyst to join our team. The successful candidate will be responsible for parsing various formats of customer data (SQL, Excel, CSV, etc) and converting it to QGenda accepted formats for import into the QGenda solution. You’ll interact with customer teams to plan out strategies for data migration and perform needed updates to in house tools in order to conduct the data conversion. The ideal candidate has a passion for problem-solving and thrives on making the process more efficient through automation and tool/process improvements.
How You’ll Make an Impact
- Work with customers to receive data from their legacy systems and map that data to QGenda
- Responsible for analyzing, preparing, and processing data sets to be consumed for the QGenda application
- Build processes supporting data transformation, data structures, metadata, dependency and workload management.
- Maintain data tools using Python, and SQL or other programming languages
- Update data tools to tackle data formats that are not yet handled by the tool
- Document customer criteria & data model mappings
- Consult customers on best practices related to the migration of their data
Who You Are
- Experience with Python, SQL or other programming languages.
- Proficiency with version control tools such as Github or Bitbucket
- Experience with serialization techniques like JSON, binary etc
- Experience leveraging data driven tools such as AWS, SAS, Microsoft Power BI, Tableau, R, etc
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Strong data analysis and data quality skills, such as SQL, reporting and data visualization, validation, and cleansing
- Excellent communication skills.
- Ability to perform gap analysis and provide recommendations to improve design of data collection tools and data governance processes
Experience You Bring
- Bachelor’s in Computer Science, Information Systems, or Statistics
- Advanced Microsoft Excel
- 1+ years Python experience
- 1+ years SQL, Tableau, or Microsoft Access
- Javascript experience preferred
- 1+ years relevant experience in roles related to data analytics and/or statistics, including experience in quantitative or statistical analysis, data mining, applied programming, data management, or data transformation.
#LI-Hybrid
Applicants for this position must be authorized to work for any employer in the United States (U.S.), including being located in the US. We are unable to sponsor, take over sponsorship of, or hire candidates with an employment visa at this time.
What’s In It For You
We offer a comprehensive total rewards package to support our full-time employees and their family’s day-to-day needs, well-being and major life events, which includes:
- Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
- Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
- Paid parental leave for birth, adoption or permanent placement
- 401(k) with company match
- Options to work in a hybrid-working model or remotely from home, depending on the position
- Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
QGenda delivers technology solutions to improve how healthcare is delivered and increase access — for everyone. We can only succeed by bringing together diverse minds, thoughts, ideas and team members to create better solutions for our customers and make us a better company as a whole. We are committed to creating a culture of embracing diversity, inclusion and equity for all.
QGenda is an Equal Employment Opportunity employer and makes all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, natural origin, ancestry, age, marital status, disability or genetic information, military status, status as a disabled or protected veteran or any other protected status under applicable law.
If you require accommodations or assistance to complete the online application process, please contact recruiting@qgenda.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. We will respond to your email promptly.
Ready to apply?
Apply to QGenda
Who We Are
QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 800 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.
At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry.
QGenda is headquartered in Atlanta.
To learn more about QGenda, visit us at qgenda.com or follow us on Instagram or LinkedIn.
About Your Role
Within our Customer Experience (CX) organization, we are looking for technically savvy individuals that want to help carry out the CX mission of enabling our healthcare customers to maximize the value of QGenda. Individuals that have a thirst for knowledge, a natural curiosity and desire to identify root causes of strange problems but find the most effective solutions to meet the customer’s need are who we are looking for!
As a consultant on the Consolidation team, you will be the technical advisor throughout a customer’s consolidation process. You will act as both a QGenda product expert as well as a consolidation process expert to ensure the customer’s transition from one instance to another is as efficient and accurate as possible. With your expertise, you will be able to help ensure their data is fully transitioned over with an additional emphasis on helping confirm their setup is as standardized and optimized as needed. You will work with the Consolidation team, as well as every other team within QGenda, from Sales and Product Engineering, to Implementation and Customer Support.
How You’ll Make an Impact
As a critical member of the Customer Experience Team, you will serve as a trusted technical advisor that helps to ensure all QGenda data is successfully migrated over from one instance to another. This includes leading the customer through the appropriate milestones and supporting the customer with any merge day (i.e go live of consolidation) and immediate post-merge day support needed to ensure a successful consolidation. You will partner closely with the Consolidation PM and SA as well as any other Project Managers, SAs and technical resources associated with your projects.
- Lead milestone calls and effectively communicate with the customer throughout each step of their consolidation
- Ensure all of the customer’s data is successfully transferred during the consolidation via a combination of automated processes and manual efforts with an emphasis on attention to detail
- Continue to develop deep and specialized technical knowledge of the QGenda platform by owning projects of increasing complexity and receiving regular supervisory feedback
- Own many moderate-complexity consolidations with little to no supervision
- Consistently evaluate and refine consolidation processes and how TS as well as automation can be leveraged
- Provide technical support and respond to escalated support tickets for assigned customers, especially surrounding merge day and post-merge day support
- Participate in ongoing planning, implementation, and optimization of automated workflows to drive scalable consolidation activities and customer support
- Build and maintain essential technical knowledge of QGenda, becoming a source of knowledge and expert on new product features with the availability to train internally and externally on those features
- Provide effective feedback to colleagues and their respective supervisors regarding project work and other assigned duties
- Work with Consolidation team members to contribute to the development of consolidation concepts, standards, and techniques
- Collaborate with SAs, PMs, CSMs, QGenda Support, Product Liaison, and other teams to assist with technical issues raised by customers
- Adhere to existing best practices and offer input on establishing new or updating existing best practices.
- Adhere to all company policies, QGenda workflows, and time-entry requirements.
Who You Are
- Communicate technical information effectively to ensure understanding by non-technical audiences
- Proactively identify and solve problems and then build sustainable solutions to prevent recurrence
- Manage a project, work to deadlines, and prioritize between competing demands
- Demonstrate personal drive to complete assigned action items and self-assign work as needed
- Exhibit peer leadership and positive influence on the wider team.
- Demonstrate detail-oriented and organized skill set
- Proficiency in Google GSuite Products (Documents, Sheets, Slides)
- Proven ability to interact across organizations to ensure outstanding service is delivered to customers
Experience You Bring
- Bachelor’s degree required
- Ability to travel for customer meetings, conferences, and other industry events
- Strong attention to detail
- Ability to work independently
Not Required, but Nice to Have
- Engineering, Science, Mathematics, or other technical degree
- SaaS/Software technical configuration and experience
- Experience/exposure to the healthcare and IT ecosystem
Applicants for this position must be authorized to work for any employer in the United States (U.S.), including being located in the US. We are unable to sponsor, take over sponsorship of, or hire candidates with an employment visa at this time.
What’s In It For You
We offer a comprehensive total rewards package to support our full-time employees and their family’s day-to-day needs, well-being and major life events, which includes:
- Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
- Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
- Paid parental leave for birth, adoption or permanent placement
- 401(k) with company match
- Options to work in a hybrid-working model or remotely from home, depending on the position
- Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
QGenda delivers technology solutions to improve how healthcare is delivered and increase access — for everyone. We can only succeed by bringing together diverse minds, thoughts, ideas and team members to create better solutions for our customers and make us a better company as a whole. We are committed to creating a culture of embracing diversity, inclusion and equity for all.
QGenda is an Equal Employment Opportunity employer and makes all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, natural origin, ancestry, age, marital status, disability or genetic information, military status, status as a disabled or protected veteran or any other protected status under applicable law.
If you require accommodations or assistance to complete the online application process, please contact recruiting@qgenda.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. We will respond to your email promptly.
Ready to apply?
Apply to QGenda
Who We Are
QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 800 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.
At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry.
QGenda is headquartered in Atlanta.
To learn more about QGenda, visit us at qgenda.com or follow us on Instagram or LinkedIn.
About Your Role
Within our Professional Services (PS) organization, we are looking for organized individuals that want to help carry out the PS mission of enabling our healthcare customers to maximize the value of QGenda! Individuals that have a thirst for knowledge, a natural curiosity to learn and a desire to help customers solve their business objectives with technology.
As a Professional Services Implementation Consultant (IC) you are an integral part of the customer experience team and will focus on the most critical phase of the customer journey with QGenda, ensuring proper configuration for our Credentialing and Payor Enrollment products. Your primary objectives are to build QGenda products according to data requirements and ensuring constant communication with project team members throughout the implementation phase. You will be implementing our Credentialing and Payer Enrollment products. You are responsible for establishing a strong foundation that will drive future successes. Ultimately, your outstanding organizational skills will impress the customer and build extreme confidence from the onset.
As a critical member of the Professional Services organization, you will complete configuration according to customers’ success criteria determined during the onboarding process. You will use established best practices to address targeted business outcomes and ensure transfer of configuration knowledge to the Customer Success organization. You will work collectively with all teams throughout QGenda to meet the customer's “go live” expectations.
How You’ll Make an Impact
- Configures QGenda solution using customer requirements and best practices while taking into account ease of use and maintenance of the configuration for the customer and QGenda Customer Success team
- Prepares for and leads implementation & customer training calls as appropriate, documents final configuration of QGenda setup, and transfers knowledge effectively to Customer Success
- Work cross functionally with (Technical Account Managers) TAM’s, Project Coordinators and Project Managers, Customer Success Managers (CSM’s) and other QGenda resources, to ensure all customer requirements are scoped and delivered
- Maintain task plans and timelines in workflow management system and customer success platform (CSP)
- Escalate to management when customer’s success criteria are in jeopardy and when customers are dissatisfied with progress and movement of the on-boarding process
Who You Are
- Able to meet deadlines and work on multiple projects simultaneously
- Consistently show attention to detail pertaining to product setup and configuration and have creative problem solving capabilities
- Excellent verbal, written and interpersonal communication skills
Experience You Bring
- Bachelor’s degree
- Minimum 1.5 years of experience in a related field or function
- Experience or exposure to Provider Credentialing
- Ability to travel 20-25% for customer meetings, conferences and other industry events
- Experience utilizing Salesforce or similar CRM software as well as Google Suite Products
- Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, Smartsheet
Not Required, but Nice to Have
- Engineering or other technical degree
- SaaS/Software technical configuration and implementation experience
- Experience/exposure to the healthcare and IT ecosystem
Applicants for this position must be authorized to work for any employer in the United States (U.S.), including being located in the US. We are unable to sponsor, take over sponsorship of, or hire candidates with an employment visa at this time.
What’s In It For You
We offer a comprehensive total rewards package to support our full-time employees and their family’s day-to-day needs, well-being and major life events, which includes:
- Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
- Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
- Paid parental leave for birth, adoption or permanent placement
- 401(k) with company match
- Options to work in a hybrid-working model or remotely from home, depending on the position
- Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
QGenda delivers technology solutions to improve how healthcare is delivered and increase access — for everyone. We can only succeed by bringing together diverse minds, thoughts, ideas and team members to create better solutions for our customers and make us a better company as a whole. We are committed to creating a culture of embracing diversity, inclusion and equity for all.
QGenda is an Equal Employment Opportunity employer and makes all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, natural origin, ancestry, age, marital status, disability or genetic information, military status, status as a disabled or protected veteran or any other protected status under applicable law.
If you require accommodations or assistance to complete the online application process, please contact recruiting@qgenda.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. We will respond to your email promptly.
Ready to apply?
Apply to QGenda
Who We Are
QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 800 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.
At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry.
QGenda is headquartered in Atlanta.
To learn more about QGenda, visit us at qgenda.com or follow us on Instagram or LinkedIn.
About Your Role
Within our Technical Delivery Services (TDS) organization, we are looking for organized individuals that want to help carry out the TDS mission of enabling our healthcare customers to maximize the value of QGenda! Individuals that have a thirst for knowledge, a natural curiosity to learn and a desire to help customers solve their business objectives with technology.
As an Implementation Consultant (IC) you are an integral part of the customer experience team and will focus on the most critical phase of the customer journey with QGenda, ensuring proper configuration for our Scheduling product. Your primary objectives are to build QGenda products according to data requirements and ensuring constant communication with project team members throughout the implementation phase. You will be implementing our Scheduling product. You are responsible for establishing a strong foundation that will drive future successes. Ultimately, your outstanding organizational skills will impress the customer and build extreme confidence from the onset.
As a critical member of the TDS organization, you will complete configuration according to customers’ success criteria determined during the onboarding process. You will use established best practices to address targeted business outcomes and ensure transfer of configuration knowledge to the Customer Success organization. You will work collectively with all teams throughout QGenda to meet the customer's “go live” expectations.
How You’ll Make an Impact
- Configures QGenda solution using customer requirements and best practices while taking into account ease of use and maintenance of the configuration for the customer and QGenda Customer Success team
- Prepares for and leads implementation & customer training calls as appropriate, documents final configuration of QGenda setup, and transfers knowledge effectively to Customer Success
- Work cross functionally with (Technical Account Managers) TAM’s, Project Coordinators and Project Managers, Customer Success Managers (CSM’s) and other QGenda resources, to ensure all customer requirements are scoped and delivered
- Maintain task plans and timelines in workflow management system and customer success platform (CSP)
- Escalate to management when customer’s success criteria are in jeopardy and when customers are dissatisfied with progress and movement of the on-boarding process
Who You Are
- Able to meet deadlines and work on multiple projects simultaneously
- Consistently show attention to detail pertaining to product setup and configuration and have creative problem solving capabilities
- Excellent verbal, written and interpersonal communication skills
Experience You Bring
- Bachelor’s degree
- Minimum 1.5 years of experience in a related field or function
- Ability to travel for customer meetings, conferences and other industry events
- Experience utilizing Salesforce or similar CRM software as well as Google Suite Products
- Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, Smartsheet
Not Required, but Nice to Have
- Engineering or other technical degree
- SaaS/Software technical configuration and implementation experience
- Experience/exposure to the healthcare and IT ecosystem
#LI-Hybrid
Applicants for this position must be authorized to work for any employer in the United States (U.S.), including being located in the US. We are unable to sponsor, take over sponsorship of, or hire candidates with an employment visa at this time.
What’s In It For You
We offer a comprehensive total rewards package to support our full-time employees and their family’s day-to-day needs, well-being and major life events, which includes:
- Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
- Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
- Paid parental leave for birth, adoption or permanent placement
- 401(k) with company match
- Options to work in a hybrid-working model or remotely from home, depending on the position
- Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
QGenda delivers technology solutions to improve how healthcare is delivered and increase access — for everyone. We can only succeed by bringing together diverse minds, thoughts, ideas and team members to create better solutions for our customers and make us a better company as a whole. We are committed to creating a culture of embracing diversity, inclusion and equity for all.
QGenda is an Equal Employment Opportunity employer and makes all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, natural origin, ancestry, age, marital status, disability or genetic information, military status, status as a disabled or protected veteran or any other protected status under applicable law.
If you require accommodations or assistance to complete the online application process, please contact recruiting@qgenda.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. We will respond to your email promptly.
Ready to apply?
Apply to QGenda
Who We Are
QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 800 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.
At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry.
QGenda is headquartered in Atlanta.
To learn more about QGenda, visit us at qgenda.com or follow us on Instagram or LinkedIn.
About Your Role
Within our Professional Services organization, we are looking for organized individuals that want to help carry out our mission of enabling our healthcare customers to maximize the value of QGenda! Individuals that have a thirst for knowledge, a natural curiosity to learn and a desire to help customers solve their business objectives with technology.
As an Implementation Consultant (IC) you are an integral part of the customer experience team and will focus on the most critical phase of the customer journey with QGenda, ensuring proper product configuration. Your primary objectives are to build the QGenda Time & Attendance / Compensation Management products according to data requirements and ensuring constant communication with project team members throughout the implementation phase. You are responsible for establishing a strong foundation that will drive future successes. Ultimately, your outstanding organizational skills will impress the customer and build extreme confidence from the onset.
As a critical member of our organization, you will complete configuration according to customers’ success criteria determined during the onboarding process. You will use established best practices to address targeted business outcomes and ensure transfer of configuration knowledge to the Customer Success organization. You will work collectively with all teams throughout QGenda to meet the customer's “go live” expectations.
How You’ll Make an Impact
As an Implementation Consultant, you will be the technical advisor throughout a customer’s onboarding. You will leverage your QGenda expertise to ensure our customers adopt and utilize QGenda to its fullest potential. You will work closely with Solution Architects, Project Coordinators, Project Managers, as well as every other team within QGenda, from Sales and Product Development, to Customer Success and QGenda Support.
- Develop foundational technical knowledge of the QGenda platform by shadowing projects, receiving mentorship from senior team members, and owning the configuration of low-complexity projects
- Become familiar with the QGenda system by working on a variety of projects across multiple customer types
- Collaborate with Solution Architects and Senior ICs on implementations to gain an understanding of complex customer requirements and enterprise solution design
- Collaborate with Technical Specialists on implementations to facilitate efficient and standardized configuration of product building blocks
- Collaborate with Project Coordinators and Project Managers on implementations to communicate with customers, maintain project timelines, and mitigate project risks
- Combine logic-based reasoning skills with knowledge of the QGenda platform to consultatively gather customer requirements, and design and configure a solution to meet them
- Test the configured solution and troubleshoot to remove discrepancies between desired and actual functionality
- Analyze multiple possible configurations to select the optimal choice based on the following: best fit for the customer, valid interaction of features, and maintainability
- Utilize internal knowledge base platforms to learn configuration best practices and implement customer solutions accordingly
- Conduct trainings that enable the customer to effectively maximize their use of the product
- Validate the quality and cleanliness of the solution prior to handoff at project end, removing all components used as examples or for testing purposes
- Create robust documentation for each customer to transfer all maintenance knowledge to the respective TAM and CS teams
- Make all applicable updates in project management tools accurately and promptly (e.g., Salesforce, TaskRay, etc.)
- Leverage established internal resources for technical guidance and expertise (e.g., mentors/buddies, Office Hours, 1-on-1s, knowledge base documentation, etc.)
- Engage in client onsite activities during implementation with the aid of a supervising resource
- Communicate to colleagues, direct supervisor, and other leadership within expected, reasonable time frames
- Adhere to all company policies, QGenda workflows, and time-entry requirements
- Complete other duties as directed by a member of QGenda management/leadership
Who You Are
- Communicate technical information effectively and understandable to non-technical audiences
- Proactively identify and solve problems and then build sustainable solutions to prevent recurrence
- Manage a project, work to deadlines, and prioritize between competing demands
- Demonstrate personal drive to complete assigned action items and self-assign work as needed
- Demonstrate detail-oriented and organized skill set
- Experience utilizing Salesforce, or similar CRM software
- Proficiency in Google GSuite Products (Documents, Sheets, Slides)
- Ability to work in a team environment
Experience You Bring
- 1-3 years of professional experience
- Bachelor’s degree required
- Ability to travel for customer meetings, conferences, and other industry events
- Experience utilizing Salesforce or similar CRM software as well as Google Suite Products
- Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, Smartsheet
Not Required, but Nice to Have
- Engineering or other technical degree
- SaaS/Software technical configuration and implementation experience
- Experience/exposure to the healthcare and IT ecosystem
#LI-Hybrid
Applicants for this position must be authorized to work for any employer in the United States (U.S.), including being located in the US. We are unable to sponsor, take over sponsorship of, or hire candidates with an employment visa at this time.
What’s In It For You
We offer a comprehensive total rewards package to support our full-time employees and their family’s day-to-day needs, well-being and major life events, which includes:
- Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
- Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
- Paid parental leave for birth, adoption or permanent placement
- 401(k) with company match
- Options to work in a hybrid-working model or remotely from home, depending on the position
- Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
QGenda delivers technology solutions to improve how healthcare is delivered and increase access — for everyone. We can only succeed by bringing together diverse minds, thoughts, ideas and team members to create better solutions for our customers and make us a better company as a whole. We are committed to creating a culture of embracing diversity, inclusion and equity for all.
QGenda is an Equal Employment Opportunity employer and makes all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, natural origin, ancestry, age, marital status, disability or genetic information, military status, status as a disabled or protected veteran or any other protected status under applicable law.
If you require accommodations or assistance to complete the online application process, please contact recruiting@qgenda.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. We will respond to your email promptly.
Ready to apply?
Apply to QGenda