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Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.
Our Burundi program, established in 2011, operates under the local brand Tubura. We are a rapidly growing organization with over 1,000 employees nationwide. As of 2024, we serve over 340,000 unique farmers in 7 provinces; Muramvya, Gitega, Kayanza, Mwaro, Ngozi, Muyinga, and Ruyigi. To learn more about our work, look at our Burundi program blog.
As Business Investigator & Client Protection Specialist, you will be responsible for investigating financial and operational discrepancies and ensuring client protection principles are upheld throughout operations. You will address cases that impact farmers and clients - such as underpayments, overpayments, incorrect balances, misconduct, or inappropriate collection practices - and ensure fair, timely, and documented resolution. You will oversee two sub-departments: Case Investigation and Hotline.
Investigation & Case Management
Client Protection & Safeguarding
Data Review & Analysis
Field Investigations
Reporting & Documentation
Controls & Prevention
We have a strong culture of constant learning, and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
As soon as possible
Muramvya, Burundi
Health insurance, paid time off
This role is only open to citizens or permanent residents of Burundi.
08 Juin 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
Ready to apply?
Apply to One Acre Fund
Share this job
Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.
The Field Operations Department supports the implementation of the One Acre Fund program in the field through a cascading team structure that reaches thousands of field agents. These agents work closely with farmers and deliver Tubura’s core services, including training, credit management, and organizing product distribution at the hill level.
As a Field Operations Associate within this department, you will have the opportunity to learn from large-scale field operations while contributing to continuous program improvement. The role includes two main components: operational management and innovation at scale.
Operations management
Innovation at scale
We have a strong culture of constant learning, and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
As soon as possible
Muramvya, Burundi
Health insurance, housing, and comprehensive benefits
One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.
15 June 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
Ready to apply?
Apply to One Acre Fund
Share this job
Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.
Our Burundi program, established in 2011, operates under the local brand Tubura. We are a rapidly growing organization with over 1,000 employees nationwide. As of 2024, we serve over 340,000 unique farmers in 7 provinces; Muramvya, Gitega, Kayanza, Mwaro, Ngozi, Muyinga, and Ruyigi. To learn more about our work, look at our Burundi program blog.
Planting trees is one of the most efficient actions to generate impact for rural families and improve the local environment. Growing trees can have many benefits for farm families - trees can improve land productivity and soil fertility. Trees can also serve as a critical economic resource for families.. Additionally, they contribute positively to local ecosystems and reduce the effects of climate change.
As the Burundi Agroforestry Lead, you will lead our national agroforestry program to make it more impactful, efficient, and environmentally responsible. Through your technical experience and leadership you will help farmers to plant ten million trees in your first year, with potential to double in scale over time. Your work will support our target of planting 1 billion trees by 2030.
You will also contribute to our Regenerative Agriculture Portfolio in Burundi; improve farmer's ability to use natural resources to deliver healthy soils and continued prosperity.
You will report to the Burundi Impact Lead.
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
As soon as possible
Muramvya, Burundi
Health insurance, housing, and comprehensive benefits
This role is only open to citizens or permanent residents of Kenya, Rwanda, Burundi, Tanzania, Uganda, Zambia, Malawi, Ethiopia, Nigeria and the Democratic Republic of Congo.
01 January 2025. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
Ready to apply?
Apply to One Acre Fund
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