Operational Risk Senior Specialist

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page Careers at Nu - Join our team!  

About the Role

Operational Risk & Internal Controls at Nubank 

Our mission is to maintain and constantly improve the operational risk management process in order to ensure a sustainable growth for Nubank. With that in mind, we analyze current risks and identify potential ones that may affect our journey.

As Risk Management Specialist, you will work closely with the Operational Risk Manager to ensure that your roadmap is in line with the business growth at all times, and align global defense strategies with local needs. You will enable the Operational Risk Manager to work effectively with internal and external stakeholders. This is a very strategic role that requires a combination of focus and flexibility, as well as a willingness to roll up your sleeves and play an active role in managing data and present results to different stakeholders.

 Responsibilities:

• Maintain and continuously improve the Business Impact Analysis (BIA) for Nu Colombia.
• Evaluate and maintain the assessment of Critical Roles for Nu Colombia.
• Ensure that the Business Continuity Plan is permanently updated.
• Supervise the different teams that perform the Emergency Management Plan (EMP), the Crisis Management Plan (CMP), and the Disaster Recovery Plan (DRP).
• Coordinate the Crisis Management preparedness annual exercise.
• Ensure that the inventory of critical information assets remains updated and implement strategies for its availability if risk events materialize.
• Consolidate the analysis and report results to management and SFC, as well as other stakeholders.

Qualifications

• Bachelor’s Degree in engineering.
• Business Continuity Management (BCM)  & Third Party Risk Management (5+ years), ideally in regulated industries. Logistics and supply chain or financial sector experience is highly desirable. 
• Analytical and problem solving skills 
• Good communications skills (having the habit of presenting projects to stakeholders of different backgrounds, knowledge and organizational levels will be considered an advantage)
• Time-management and prioritization skills

Location & Work Model

• Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.

• This position is based in Bogotá, Colombia 

Benefits

• Chance of earning equity at Nu
• Extended maternity and paternity leaves 
• Health and life insurance 
• NuCare - Our mental health and wellness assistance program
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• Vacations of 15 workdays
• Gym partnership
• Work-from-home Allowance
• Parental Consultancy
• Relocation Assistance Package, if applicable

About Nubank

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.

Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nu.com.mx.

Business Analysts at Nubank

As a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience.

It is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency.

We are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious.

You can read more about it in our blog and get some insights into how we work.

As a Lead Business Analyst, you’re expected to:

• Define backlog, prioritize activities, own the analytical agenda of a complex initiative and align with multiple groups and stakeholders to deliver a comprehensive solution to key business problems;
• Guide team in research work, focusing on deciding which data makes the most sense to use in each situation. In case the data does not exist, will need to suggest different test options or how to extract the necessary information to answer outstanding questions;
• Influence decisions based on high complexity analysis with a high degree of uncertainty and possible intersections with other areas (engineering, product, etc) with the objective of finding answers and solutions to business situations, comfortable with the process risk taking despite uncertainty;
• Work autonomously with a great volume of information to build a solid database to assist decision making with calculating risks - keeping in mind that not all answers might be found in data and that sometimes not all the ideal data is available;
• Perform extraction, modeling and create visualizations using data using tools (SQL, Python and Scala - with an introduction during the first weeks with us) that contribute to the storytelling of the data analysis;
• Have a good command of the business and how it works, preventing risks and creating sound proposals;
• Opportunity to work in a complex, dynamic and diverse environment, leading projects that impact a large number of customers

What are we looking for

• Analytical capacity: experience with data analysis and elaboration of hypotheses to understand the business scenario and search for solutions, as well as understanding the reason behind the analyses;
• Experience leading complex analytical projects and creating analytical frameworks
• Business sense: understanding of risks and opportunities (trade-offs), in addition to the interaction between areas and products;
• Problem solving: ability to structure solutions to business challenges to achieve better results;
• Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose;
• Ease and speed of learning, mainly for tools;
• Openness to receive feedback and incorporate it into your daily life and development;
• Advanced English communication skills

Role Location

Bogota, Colombia

Diversity & Inclusion

At Nubank, we want to be sure that we're building a more diverse and inclusive workplace that reflects the customers we serve and seek to empower. That's why we hire based on equality. We consider gender, ethnicity, race, religion, sexual orientation, and other identity markers as enriching elements to our company while ensuring neither of them represent a barrier when recruiting fantastic talent.

Staff Software Engineer – Bogotá, Colombia (Hybrid)

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page  https://international.nubank.com.br/careers/.

About the role

Our Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.

As a Staff Software Engineer, you will play a key role in shaping the technical direction of multiple teams, driving the design and evolution of large-scale distributed systems that serve millions of customers. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.

You will build and evolve:

• Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture
• High-throughput jobs and inter-service communication using Kafka
• Continuous Integration and Deployment pipelines on AWS
• Data storage solutions using Datomic and DynamoDB
• Monitoring and observability with Prometheus
• Services running as much as possible in Kubernetes

We are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.

You'll be responsible for

• Working with large-scale distributed systems and understanding their broad architecture and trade-offs
• Setting technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies
• Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies
• Mentoring engineers across teams and helping maintain a high technical bar organization-wide
• Writing, testing, instrumenting, documenting, and maintaining high-quality code
• Pairing and participating in code reviews to support the growth of others in and around your teams
• Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences
• Ensuring comprehensive observability, performance monitoring, and robust error handling across team services
• Participating in on-call rotations for your team and responding to incidents as necessary
• Focusing primarily on backend applications, while being open to contributing to mobile and frontend development according to business needs

We are looking for a person who has

• At least 8 years of experience developing digital products in complex environments
• Deep expertise in distributed systems, microservices architecture, and cloud technologies
• A proven track record of designing and delivering large-scale systems that serve thousands or millions of users
• A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages
• Demonstrated ability to lead technical initiatives across multiple teams, even without direct authority
• Experience mentoring senior engineers and raising the technical bar across organizations
• Practical knowledge of agile software development methodologies and prior experience with CI/CD
• Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders
• Advanced English skills

Location

Bogotá, Colombia.

Our Benefits

Our benefits are designed to support your wellbeing, development, and life outside of work. For Colombia, they include:

• Chance of earning equity at Nu
• Extended maternity and paternity leaves
• Health and life insurance
• NuCare – our mental health and wellness assistance program
• Nucleo – our learning platform of courses
• NuLanguage – our language learning program
• Vacations of 15 workdays
• Gym partnership
• Work-from-home Allowance
• Parental Consultancy
• Relocation Assistance Package, if applicable

Even if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.

Work Model for this Role

Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit  https://building.nubank.com/nu-hybrid-work-model/.

Lead Software Engineer – Bogotá, Colombia (Hybrid)

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page  https://international.nubank.com.br/careers/.

About the role

Our Engineering team helps Nu create and scale the technology that powers the best financial products in Latin America. We strive for state-of-the-art software development practices, using a variety of technologies and architectures to build resilient, secure, and highly scalable systems.

As a Lead Software Engineer, you will play a key role in shaping the technical direction of multiple teams, driving the design and evolution of large-scale distributed systems that serve millions of customers. While we value experience with our tech stack, we are confident that engineers who are eager to learn will be successful here — and we will teach you Clojure as our main backend language.

You will build and evolve:

• Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging functional programming techniques and hexagonal architecture
• High-throughput jobs and inter-service communication using Kafka
• Continuous Integration and Deployment pipelines on AWS
• Data storage solutions using Datomic and DynamoDB
• Monitoring and observability with Prometheus
• Services running as much as possible in Kubernetes

We are a process-light organization that values human interactions. We work in small, independent teams that feel like startups within the company and avoid unnecessary coupling and centralization whenever realistic. We understand that execution is key to success and continuously optimize our processes to remove bottlenecks.

You'll be responsible for

• Working with large-scale distributed systems and understanding their broad architecture and trade-offs
• Setting technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies
• Driving pragmatic innovation while ensuring resilient, secure, and flexible solutions that scale across products and geographies
• Mentoring engineers across teams and helping maintain a high technical bar organization-wide
• Writing, testing, instrumenting, documenting, and maintaining high-quality code
• Pairing and participating in code reviews to support the growth of others in and around your teams
• Collaborating closely with Product, Design, and Engineering leaders to build new end-to-end experiences
• Ensuring comprehensive observability, performance monitoring, and robust error handling across team services
• Participating in on-call rotations for your team and responding to incidents as necessary
• Focusing primarily on backend applications, while being open to contributing to mobile and frontend development according to business needs

We are looking for a person who has

• At least 8 years of experience developing digital products in complex environments
• Deep expertise in distributed systems, microservices architecture, and cloud technologies
• A proven track record of designing and delivering large-scale systems that serve thousands or millions of users
• A strong background in object-oriented or functional programming languages, with the ability to work across multiple languages
• Demonstrated ability to lead technical initiatives across multiple teams, even without direct authority
• Experience mentoring senior engineers and raising the technical bar across organizations
• Practical knowledge of agile software development methodologies and prior experience with CI/CD
• Strong communication skills to identify and prevent risks, and explain trade-offs clearly to both technical and non-technical stakeholders
• Advanced English skills

Location

Bogotá, Colombia.

Our Benefits

Our benefits are designed to support your wellbeing, development, and life outside of work. For Colombia, they include:

• Chance of earning equity at Nu
• Extended maternity and paternity leaves
• Health and life insurance
• NuCare – our mental health and wellness assistance program
• Nucleo – our learning platform of courses
• NuLanguage – our language learning program
• Vacations of 15 workdays
• Gym partnership
• Work-from-home Allowance
• Parental Consultancy
• Relocation Assistance Package, if applicable

Even if you feel you don't meet every qualification, we encourage you to apply — your unique skills and experiences may be just what we're looking for, and we're excited to learn more about what you can bring to our team.

Work Model for this Role

Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit  https://building.nubank.com/nu-hybrid-work-model/.