Location: Remote

ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you’ll find ERGO NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

What You’ll Do: 

• Create and execute the overall marketing and advertising strategy for the agent channel
• This includes partnering with the insurance team on new product and sector launches
• Working with the marketing teams of our Top 50 national brokers, agency group partners, and wholesalers (where allowed)  to create and deliver co-sponsored marketing campaigns
• Develop performance marketing processes to analyze success of campaigns
• Create and oversee the marketing budget for the agent channel
• Manage and oversee key personnel such as marketing managers, copywriters, graphic designers, and other stakeholders that drive growth in the agent channel.
• This includes providing OKR management, creative direction, creating content or briefs, final approvals, and implementation.
• Manage our convention exhibitor strategy, organizing calendar, logistics, swag purchasing, and more.
• Oversee and manage external advertising strategy, including analyzing results, creating ad copy and assets, collaborating with the Google and Bing SEM teams, and more.
• Create marketing assets for the sales team; including training presentations, flyers, promo videos, and more.
• Oversee our incentive programs, gifts, and promotional gifting 
• Collaborate with PR and social media team for external communications
• Collaborate with other key stakeholders such as product, sectors, and IPM to align their release efforts with our communication and marketing strategy.

What We Need: 

• 5+ years of experience of marketing to independent agents
• Understand how to drive performance marketing campaigns - tracking the success of what we deliver
• Experience managing direct reports and cross functional partners 
• 5+ years of experience managing or overseeing SEM campaigns

Location: Remote

ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you’ll find ERGO NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

Every claim tells a story — and you know how to uncover the truth behind it. With sharp investigative skills and clear, compassionate communication, you guide small business owners through moments that matter. If you can connect the dots and connect with people, this role is made for you.

What You’ll Do: 

• Investigate, evaluate, and resolve General Liability Bodily Injury, Property Damage, as well as Professional Liability claims, both with and without attorney involvement. 
• Analyze coverage, liability, and damages based on policy terms, claim reports, statutes, and case law to determine appropriate claim handling.
• Communicate effectively with policyholders, claimants, and witnesses to gather information, provide updates, and guide the claims process.
• Identify and refer potentially fraudulent claims to SIU and pursue third-party subrogation opportunities where applicable.
• Ensure compliance with all relevant statutory and regulatory requirements across jurisdictions.
• Demonstrate strong customer service skills with empathy, clear communication, and a focus on resolution.

What We Need: 

• 4+ years experience handling liability claims involving bodily injury, including coverage analysis, investigation, and compliance-focused claims handling.
• Demonstrated history of thorough Injury Evaluation and Negotiation Skills
• Strong written and oral communication skills required as well as strong interpersonal, analytical, investigative, and negotiation skills.
• Candidates must have, or be able to promptly obtain a Texas Independent Adjuster License

Unstoppable Qualities: 

• Natural Curiosity Paired with Relentless Follow-Through
• Calm Under Pressure with a Talent for Diffusing Tension

Location: Remote

NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you’ll find NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

What You’ll Do: 

• Compliance Program Development and Implementation:
  • Develop and maintain a comprehensive compliance program that aligns with applicable laws, regulations, and industry best practices.
  • Establish and communicate compliance policies and procedures throughout the organization.
  • Conduct regular risk assessments to identify compliance gaps and implement corrective measures.
  • Implement effective compliance monitoring and testing processes to ensure ongoing compliance.
• Corporate Compliance:
  • Maintaining and implementing OFAC and AML policies and procedures in accordance with applicable laws and regulations.
  • Evaluating and fine tuning code of conduct, employee non-disclosures and confidentiality and invention assignment agreements.
• Regulatory Compliance:
  • Monitor changes in laws, regulations, and industry guidelines and update the compliance program accordingly.
  • Interpret and communicate the impact of regulatory requirements to relevant stakeholders within the organization.
  • Ensure compliance with all applicable laws, regulations, and licensing requirements.
  • Prepare and submit necessary regulatory filings and reports accurately and in a timely manner.
  • Collaborate with internal teams to address compliance issues and implement remedial actions.
  • Manage / lead market conduct exams and other regulatory investigations in conjunction with Legal and other areas of the business.
  • DOI Complaints
• Policy Developments and Training:
  • Develop and update compliance policies and procedures to reflect changes in regulations and business practices.
  • Establish and implement training programs to educate employees on compliance requirements.
  • Respond to compliance-related inquiries and provide guidance to employees on compliance matters.
  • Regularly assess the effectiveness of compliance training and make improvements as needed.
• Compliance Monitoring and Reporting:
  • Develop and implement monitoring and auditing procedures to ensure ongoing compliance.
  • Conduct regular compliance assessments and internal audits to identify potential risks and areas for improvement.
  • Prepare reports on compliance activities, including identified issues, remediation efforts, and compliance metrics.
  • Provide regular updates to senior management and the General Counsel on the status of compliance initiatives.
  • Collaborate with internal and external auditors to facilitate compliance audits and reviews.

What We Need: 

• Bachelor's degree in law, business administration, or a related field. 10+ years of experience in compliance roles within the insurance industry.
• Deep knowledge of insurance regulations, including but not limited to those issued by regulatory bodies such as NAIC and state insurance departments.
• Strong understanding of compliance frameworks, principles, and best practices.
• Experience in developing and implementing compliance programs, policies, and procedures.
• Excellent knowledge of federal and state laws and regulations applicable to insurance operations.
• Proven ability to interpret and apply regulatory requirements to business practices effectively.
• Strong leadership and management skills, with the ability to lead a team and collaborate with stakeholders.
• Excellent communication and presentation skills, with the ability to communicate complex compliance matters clearly and effectively.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to handle sensitive and confidential information with utmost discretion.
• Professional certifications in compliance or insurance-related fields a plus (e.g., CRCM, CPCU)

Location: Waltham, MA (hybrid 3 days in office) Or Remote

ERGO NEXT's mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you’ll find ERGO NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in.

We are hiring an Editorial Partnerships & Digital PR Manager to ensure ERGO NEXT appears consistently in the buyer guides, listicles, and product roundups that influence how small businesses choose insurance providers.

This role sits at the intersection of digital PR, editorial outreach, SEO, and partnerships. Your mission is simple: identify the publishers and editors that shape category recommendations, build relationships with them, and ensure ERGO NEXT is fairly represented when they evaluate small business insurance providers. Success in this role means ERGO NEXT becomes a regularly recommended brand across trusted publications, strengthening both brand credibility and organic discovery.

What You’ll Do: 

• Drive Inclusion in Buyer Guides and Listicles. Identify and prioritize the editorial content that shapes purchasing decisions for small businesses.
• Develop outreach strategies that secure and maintain placement in these high-intent recommendations.
• Build Relationships with Editors and Publishers. Become a trusted source for publications covering small business tools, entrepreneurship, and financial services.
• Influence Category Coverage. Pitch story angles, insights, and data that help editors understand how ERGO NEXT serves small businesses. Ensure ERGO NEXT is considered when publications update or refresh their recommendation lists.
• Collaborate with Growth & SEO Teams. Partner with SEO, content, and growth teams to ensure earned placements strengthen.
• Manage PR Agency Execution. Guide and hold accountable external PR agencies supporting outreach and placement efforts.Set clear priorities for listicle inclusion, editorial outreach, and publisher relationships.
• Measure Impact and use data to refine outreach strategy and prioritize the publications that matter most.

What We Need: 

• We’re looking for someone who understands how editorial recommendations influence discovery and purchasing decisions.
• 4–8 years in digital PR, editorial outreach, SEO partnerships, or publisher relations
• Experience securing placements in buyer guides, product roundups, or editorial recommendations
• Strong relationship-building skills with editors, journalists, or publishers
• Familiarity with how editorial coverage influences search visibility and AI-driven discovery
• Comfort working with performance metrics and tracking business impact

Unstoppable Qualities: 

• Being proactive and persistent in outreach
• Someone comfortable building relationships with editors and publishers
• Someone curious about how search, media, and AI shape brand discovery
• Someone excited to build a new capability with measurable business impact
  
  

Note on Fraudulent Recruiting

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. 

Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. 

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.