Monks
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Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Role Summary
As a Digital Media Specialist at Monks, you will play a pivotal role in delivering best-in-class media solutions across Managed Media, Advisory, and R&A workstreams. You will be responsible for driving high-quality media executions, fostering strong client relationships, and proactively contributing to internal initiatives and innovation. Operating with a strong sense of self-leadership, you will collaborate with cross-functional teams to ensure excellence in service delivery, client satisfaction, and continuous improvement.
Role Responsibilities
- Lead and support the delivery of contracted media products and services across key platforms. This focuses on delivering programs of work related to research/insights, strategy and measurement to all assigned clients.
- Maintain high attention to detail and adhere to SLA expectations.
- Execute delivery across Managed Media, Advisory, and Resale & Activation, with leadership support as required.
- Maintain strong relationships with client operational teams.
- Own and manage a client plan and participate in (or lead) client meetings.
- Deliver value-led engagements and represent Monks effectively in all interactions.
- Manage personal deliverables and time effectively while contributing to a high-performance team culture.
- Proactively participate in team meetings, initiatives, and knowledge-sharing.
- Provide feedback to leadership with proactive solutions on operational improvements.
- Manage mock billing and assist with troubleshooting invoice issues
- Support accurate forecasting and ensure Salesforce and EOM compliance.
- Identify existing client growth opportunities and manage them within Salesforce.
- Understand and apply the scoping calculator and SOW/legal processes.
- Engage in partner feedback forums and maintain current platform certifications.
- Collaborate with partner client teams with leadership support where relevant.
- Assist in onboarding new team members and contribute to internal cultural initiatives.
- Provide feedback on resourcing allocations and contribute to internal initiatives and mentoring.
- Attend industry events and collaborate with leadership to create case studies.
- Share insights and learning across the team from client work and market research.
Experience:
- Proven media experience across digital platforms, ideally within a media agency or consultancy environment.
- Demonstrated ability to manage client-facing engagements and deliver to contract requirements.
- Experience working with financial systems, media forecasting, time tracking and billing.
- Experience using Salesforce is a plus.
- Proactivity, curiosity, and strong time management.
- Excellent organisation and attention to detail, with a 'what’s next' mindset.
- Proficient in self-prioritisation and capable of managing multiple workstreams.
- Comfortable working in a fast-paced, frequently changing environment.
- Strong presentation and communication skills.
- Adept at both contributing to and leading internal initiatives.
#LI-CX1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Role Summary
The Senior Manager is a strategic and leadership-focused professional responsible for managing key client accounts, leading media delivery projects, and driving business growth within the APAC region. They serve as a primary client contact for our key accounts, overseeing the delivery of integrated services, fostering strong relationships with budget holders and internal leads, and leading internal and external teams.The role involves strategic promotion of the media business, proactive leadership, a strong understanding of media investment strategies and continuous improvement initiatives.The Senior Manager acts as a bridge between clients and internal teams, ensuring high-quality execution, financial accountability, and alignment with overall business and media strategies.
Role Responsibilities
- Client Management & Relationships: Develop and maintain strong external relationships with clients’ operational and senior stakeholders. Lead client meetings, ensuring delivery of value, capturing feedback, and identifying new business opportunities.
- Media Delivery & Oversight: Lead the planning, execution, and monitoring of media campaigns and services, ensuring alignment with client expectations and contractual SLAs. Oversee delivery teams, providing guidance and quality assurance.
- Product & Service Knowledge: Maintain advanced knowledge of media products (from a technical and strategic lense), services, and platforms. Lead discussions internally and externally about media offerings, ensuring proper delivery and optimizations.
- Business Development & Sales Support: Identify revenue opportunities, support pitching efforts, and assist in scoping and contracting processes with a thorough understanding of legal and commercial frameworks.
- Strategy Promotion & Leadership: Promote APAC media and business strategies within the team and across client portfolios. Support the adoption of strategic initiatives to enhance client outcomes and operational efficiency.
- Financial & Resource Management: Manage budgeting, billing, invoicing, and forecasts. Provide feedback on resource allocation, onboarding of new team members, and project profitability.
- Partnerships & Industry Insights: Engage in vendor and technology partner feedback forums, keep certifications current, and surface new business opportunities. Share industry insights and case studies to foster continuous learning.
- Team & People Development: Mentor and guide team members, participate in growth conversations, and foster a positive, collaborative team culture. Lead performance reviews and support team motivation.
- Research & Industry Knowledge: Dedicate time to ongoing research, share learnings internally and with clients, and incorporate insights into strategic planning.
Experience:
- Media Experience: 5+ years of experience in media account management, client servicing, or campaign delivery, with progressively increasing responsibility.
- Strategic Thinking: Ability to promote and implement media strategies aligned with business goals
- Client Management: Strong relationship-building skills with experience managing key accounts and engaging senior stakeholders.
- Media Expertise: Deep understanding of media products, platforms, and services, including digital, managed media, advisory solutions, and R&A offerings.
- Leadership Skills: Proven ability to collaborate as a leader within small teams or create initiatives and inspire teams.
- Project & Delivery Management: Demonstrated ability to oversee complex projects, ensure timeliness, quality, and contractual adherence.
- Educational Background: Bachelor's degree or higher in marketing, media, communications, business, or related fields.
- Analytical & Market Insight Skills: Strong research skills, industry awareness, and an ability to leverage insights for strategic advantage.
- Financial Acumen: Proficient in managing budgets, billing, invoicing, forecasts, and resource allocation.
#LI-CX1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
The Opportunity
We are looking for a dynamic, high-performing Sales Director based in Singapore with experience selling marketing technology, and/or other professional tech-based services to enterprise brands. You will be expected to provide a consultative experience to customers, deep-diving into business needs and challenges, then develop strategic and technical solutions that can effectively address client requirements.
You will be responsible for driving growth in existing and new client relationships – navigating upsell/cross-sell opportunities as well as managing the end-to-end sales cycle from prospecting, nurturing lead opportunities to contract negotiation, and deal closure.
Responsibilities include
- Reporting to the MD APAC, you will own your sales pipelines and all opportunities in your portfolio
- Providing consultative expertise across platform capabilities, marketing strategy, and analytics to Medium to Large Enterprises
- Taking sales from prospecting to close - both for outbound sales efforts and inbound referrals/leads/partners
- Accountable for strategic account planning and customer relationship management
- Recognizing/answering the RFP and communicating with customers
- Organize and manage for RFI/RFP and prepare/create sales pitch
- Work with capability leads on growth strategies across various markets
What you bring to it:
- With 7+ years of martech/adtech in your pocket, you will bring consultative expertise to all client conversations to help derive real business value from client partnerships in the making
- Experience working in a new business sales role; specifically selling into enterprise organizations across SEA preferred
- Have regional experience in local markets with a good understanding of cultural nuances for client communication and relationship management
- Strong knowledge working with major ad-tech / mar-tech stacks, inclusive of marketing automation, CRM, DSPs, ad servers, social or web analytics platforms
- Hand on experience on the tools is highly preferred
- Strong verbal, visual and written communication skills, particularly in blending analysis and narrative to create compelling slide presentations and business proposals
About the Team
- You will be working with a young and dynamic team of professionals who are trained to be both technical and strategic in the delivery of projects and solutions to clients
- Resources and talents from our global and regional offices will be made available to you and interactions across markets will be a norm
- There will be opportunities to learn new skills and deepen existing ones through collaborations with our talented team of media experts, data and analytics specialists as well as leadership in a flat organizational structure as well as our continuous-learning programs and resources
#LI-CX1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
The Opportunity
The success of the Partnerships we forge with our clients not only determines growth; but fuels stronger engagements and drives higher-value outcomes for both parties through the work we embark on together. As Client Partner, you will build and nurture strategic client relationships with enterprise organisations while ensuring the Clients’ needs are at the heart of everything we do. Sitting at the intersection of data, media, technology and creativity - you will help navigate the rapidly changing digital marketing landscape with your clients, while working collaboratively with cross-functional teams to inform and develop solutions that meet the unique needs of your clients’ business challenges, and ensure we’re delivering value-led outcomes as a core function of our engagements.
The Role
This role focuses on driving growth and supporting existing delivery structures to ensure we’re providing an optimal client experience. As a bridge between teams, you will drive the strategic development of partnership plans with our clients, and work to identify opportunities, nurturing through to closure, and transitioning to delivery.
You will be someone who excels at client management, providing strategic guidance, thought leadership and advisory to our clients’ most senior & C-level stakeholders, that not only leads to pipeline growth, but drives stronger customer satisfaction to build longer term, and more secure revenue streams.
Key Responsibilities Include:
- Effectively manage senior stakeholder relationships; provide thought leadership and strategic guidance to build trust, credibility and rapport with key POCs.
- Understanding the clients’ business, industry vertical & the unique challenges they face to build a vision, strategic objectives and long term roadmap
- Gains and maintains knowledge of client’s business, industry and competition
- Develop robust communications plans and engagement strategies, with an emphasis on strengthening key relationships and expanding stakeholder coverage across the organisation
- Own the future-state vision and strategic narrative associated with our partnership that underpins all workstreams and initiatives for cross-functional teams to work towards
- Ensure that business outcomes are clearly defined, approved and delivered with benefits realised and value realised and articulated at each step of the way
- Provide thought leadership as it pertains to emerging technology and the rapidly changing digital ecosystem across end-to-end marketing and campaign workflows
- Drive discovery for new business opportunities and manage the end-to-end sales cycle, with an emphasis on pipeline generation, as well as cross-sell and up-sell tactics.
- Orchestrate our cross-capability operating model through an understanding of all ongoing fulfillment projects in order to continually reinforce ROI and future roadmap initiatives
- Lead key milestones and drive collaboration across capabilities for partnership-led workstreams, including QBRs, top-to-tops and broader strategy & planning
- Facilitate a uniform method for client experience across pillars, and set clear expectations with capabilities to reinforce exceptional client service standards
- Manage feedback loops with clients; including facilitating 360-degree feedback, as well as recurring pulse checks for continuous improvement of partnership quality
- Problem solve and be a change agent internally and externally to ensure client can achieve business outcomes
What you bring to it:
Requirements:
- 7+ years of experience in client services, business development or consulting within the digital marketing and advertising or technology industries.
- You have a deep understanding of the digital marketing & advertising ecosystem, and are abreast of the latest in AI-driven disruption, emerging technologies and innovation.
- In-depth understanding of the different elements of the end-to-end marketing and advertising campaign workflows, as well as the content supply chain.
- You have a proven track record of successfully managing client relationships, driving revenue growth while maintaining customer satisfaction.
- Partnership management experience, with demonstrated abilities to manage and organise partnership plans, inform detailed project plans, and manage multiple internal and external stakeholders.
- Excellent communication skills, both written and verbal, and ability to effectively communicate with a range of stakeholder types ranging from C-suite through to specialists.
- Strong negotiation skills, and have a proficiency in writing business cases
- An ability to present effectively, and craft compelling proposals using Google slides
Preferred Requirements:
- Experience with media and advertising technologies (including Google Marketing Platform, Google Ads, The Trade Desk, Amazon, Meta, TikTok, etc)
- Experience with data platforms and analytics solutions (including GA4, Adobe Analytics and more)
- Experience with MarTech and CX platforms is desirable (including Adobe Experience Platform, Salesforce, etc).
- Experience with content and creative asset production, or working with creative teams to develop fit-for-purpose content for cross-channel execution.
- Strong grasp of the overall digital consultancy space, including but not limited to knowledge of Monks competitive set and our offerings across data, technology, content and digital media.
- Demonstrated ability to lead cross-functional teams and develop processes and workflows that increases revenue and value-realisation for clients.
#LI-CX1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Role Summary
The Senior Digital Media Specialist is a strategic and leadership-focused professional responsible for managing key client accounts, leading media delivery projects, and driving business growth within the APAC region. They serve as a primary client contact for our key accounts, overseeing the delivery of integrated services, fostering strong relationships with budget holders and internal leads, and leading internal and external teams.The role involves strategic promotion of the media business, proactive leadership, a strong understanding of media investment strategies and continuous improvement initiatives.The Senior Digital Media Specialist acts as a bridge between clients and internal teams, ensuring high-quality execution, financial accountability, and alignment with overall business and media strategies.
Role Responsibilities
- Client Management & Relationships: Develop and maintain strong external relationships with clients’ operational and senior stakeholders. Lead client meetings, ensuring delivery of value, capturing feedback, and identifying new business opportunities.
- Media Delivery & Oversight: Lead the planning, execution, and monitoring of media campaigns and services, ensuring alignment with client expectations and contractual SLAs. Oversee delivery teams, providing guidance and quality assurance.
- Product & Service Knowledge: Maintain advanced knowledge of media products (from a technical and strategic lense), services, and platforms. Lead discussions internally and externally about media offerings, ensuring proper delivery and optimizations.
- Business Development & Sales Support: Identify revenue opportunities, support pitching efforts, and assist in scoping and contracting processes with a thorough understanding of legal and commercial frameworks.
- Strategy Promotion & Leadership: Promote APAC media and business strategies within the team and across client portfolios. Support the adoption of strategic initiatives to enhance client outcomes and operational efficiency.
- Financial & Resource Management: Manage budgeting, billing, invoicing, and forecasts. Provide feedback on resource allocation, onboarding of new team members, and project profitability.
- Partnerships & Industry Insights: Engage in vendor and technology partner feedback forums, keep certifications current, and surface new business opportunities. Share industry insights and case studies to foster continuous learning.
- Team & People Development: Mentor and guide team members, participate in growth conversations, and foster a positive, collaborative team culture. Lead performance reviews and support team motivation.
- Research & Industry Knowledge: Dedicate time to ongoing research, share learnings internally and with clients, and incorporate insights into strategic planning.
Experience:
- Media Experience: 5+ years of experience in media account management, client servicing, or campaign delivery, with progressively increasing responsibility.
- Strategic Thinking: Ability to promote and implement media strategies aligned with business goals
- Client Management: Strong relationship-building skills with experience managing key accounts and engaging senior stakeholders.
- Media Expertise: Deep understanding of media products, platforms, and services, including digital, managed media, advisory solutions, and R&A offerings.
- Leadership Skills: Proven ability to collaborate as a leader within small teams or create initiatives and inspire teams.
- Project & Delivery Management: Demonstrated ability to oversee complex projects, ensure timeliness, quality, and contractual adherence.
- Educational Background: Bachelor's degree or higher in marketing, media, communications, business, or related fields.
- Analytical & Market Insight Skills: Strong research skills, industry awareness, and an ability to leverage insights for strategic advantage.
- Financial Acumen: Proficient in managing budgets, billing, invoicing, forecasts, and resource allocation.
#LI-CX1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Role Summary
As an Account Manager at Monks, you will play a pivotal role in delivering best-in-class media solutions across Managed Media, Advisory, and R&A workstreams. You will be responsible for driving high-quality media executions, fostering strong client relationships, and proactively contributing to internal initiatives and innovation. Operating with a strong sense of self-leadership, you will collaborate with cross-functional teams to ensure excellence in service delivery, client satisfaction, and continuous improvement.
Role Responsibilities
- Lead and support the delivery of contracted media products and services across key platforms. This focuses on delivering programs of work related to research/insights, strategy and measurement to all assigned clients.
- Maintain high attention to detail and adhere to SLA expectations.
- Execute delivery across Managed Media, Advisory, and Resale & Activation, with leadership support as required.
- Maintain strong relationships with client operational teams.
- Own and manage a client plan and participate in (or lead) client meetings.
- Deliver value-led engagements and represent Monks effectively in all interactions.
- Manage personal deliverables and time effectively while contributing to a high-performance team culture.
- Proactively participate in team meetings, initiatives, and knowledge-sharing.
- Provide feedback to leadership with proactive solutions on operational improvements.
- Manage mock billing and assist with troubleshooting invoice issues
- Support accurate forecasting and ensure Salesforce and EOM compliance.
- Identify existing client growth opportunities and manage them within Salesforce.
- Understand and apply the scoping calculator and SOW/legal processes.
- Engage in partner feedback forums and maintain current platform certifications.
- Collaborate with partner client teams with leadership support where relevant.
- Assist in onboarding new team members and contribute to internal cultural initiatives.
- Provide feedback on resourcing allocations and contribute to internal initiatives and mentoring.
- Attend industry events and collaborate with leadership to create case studies.
- Share insights and learning across the team from client work and market research.
Experience:
- Proven media experience across digital platforms, ideally within a media agency or consultancy environment.
- Demonstrated ability to manage client-facing engagements and deliver to contract requirements.
- Experience working with financial systems, media forecasting, time tracking and billing.
- Experience using Salesforce is a plus.
- Proactivity, curiosity, and strong time management.
- Excellent organisation and attention to detail, with a 'what’s next' mindset.
- Proficient in self-prioritisation and capable of managing multiple workstreams.
- Comfortable working in a fast-paced, frequently changing environment.
- Strong presentation and communication skills.
- Adept at both contributing to and leading internal initiatives.
#LI-CX1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Role Summary
As an Account Manager at Monks, you will play a pivotal role in delivering best-in-class media solutions across Managed Media, Advisory, and R&A workstreams. You will be responsible for driving high-quality media executions, fostering strong client relationships, and proactively contributing to internal initiatives and innovation. Operating with a strong sense of self-leadership, you will collaborate with cross-functional teams to ensure excellence in service delivery, client satisfaction, and continuous improvement.
Role Responsibilities
- Lead and support the delivery of contracted media products and services across key platforms. This focuses on delivering programs of work related to research/insights, strategy and measurement to all assigned clients.
- Maintain high attention to detail and adhere to SLA expectations.
- Execute delivery across Managed Media, Advisory, and Resale & Activation, with leadership support as required.
- Maintain strong relationships with client operational teams.
- Own and manage a client plan and participate in (or lead) client meetings.
- Deliver value-led engagements and represent Monks effectively in all interactions.
- Manage personal deliverables and time effectively while contributing to a high-performance team culture.
- Proactively participate in team meetings, initiatives, and knowledge-sharing.
- Provide feedback to leadership with proactive solutions on operational improvements.
- Manage mock billing and assist with troubleshooting invoice issues
- Support accurate forecasting and ensure Salesforce and EOM compliance.
- Identify existing client growth opportunities and manage them within Salesforce.
- Understand and apply the scoping calculator and SOW/legal processes.
- Engage in partner feedback forums and maintain current platform certifications.
- Collaborate with partner client teams with leadership support where relevant.
- Assist in onboarding new team members and contribute to internal cultural initiatives.
- Provide feedback on resourcing allocations and contribute to internal initiatives and mentoring.
- Attend industry events and collaborate with leadership to create case studies.
- Share insights and learning across the team from client work and market research.
Experience:
- Proven media experience across digital platforms, ideally within a media agency or consultancy environment.
- Demonstrated ability to manage client-facing engagements and deliver to contract requirements.
- Experience working with financial systems, media forecasting, time tracking and billing.
- Experience using Salesforce is a plus.
- Proactivity, curiosity, and strong time management.
- Excellent organisation and attention to detail, with a 'what’s next' mindset.
- Proficient in self-prioritisation and capable of managing multiple workstreams.
- Comfortable working in a fast-paced, frequently changing environment.
- Strong presentation and communication skills.
- Adept at both contributing to and leading internal initiatives.
#LI-CX1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Role Summary
As a Digital Media Specialist at Monks, you will play a pivotal role in delivering best-in-class media solutions across Managed Media, Advisory, and R&A workstreams. You will be responsible for driving high-quality media executions, fostering strong client relationships, and proactively contributing to internal initiatives and innovation. Operating with a strong sense of self-leadership, you will collaborate with cross-functional teams to ensure excellence in service delivery, client satisfaction, and continuous improvement.
Role Responsibilities
- Lead and support the delivery of contracted media products and services across key platforms. This focuses on delivering programs of work related to research/insights, strategy and measurement to all assigned clients.
- Maintain high attention to detail and adhere to SLA expectations.
- Execute delivery across Managed Media, Advisory, and Resale & Activation, with leadership support as required.
- Maintain strong relationships with client operational teams.
- Own and manage a client plan and participate in (or lead) client meetings.
- Deliver value-led engagements and represent Monks effectively in all interactions.
- Manage personal deliverables and time effectively while contributing to a high-performance team culture.
- Proactively participate in team meetings, initiatives, and knowledge-sharing.
- Provide feedback to leadership with proactive solutions on operational improvements.
- Manage mock billing and assist with troubleshooting invoice issues
- Support accurate forecasting and ensure Salesforce and EOM compliance.
- Identify existing client growth opportunities and manage them within Salesforce.
- Understand and apply the scoping calculator and SOW/legal processes.
- Engage in partner feedback forums and maintain current platform certifications.
- Collaborate with partner client teams with leadership support where relevant.
- Assist in onboarding new team members and contribute to internal cultural initiatives.
- Provide feedback on resourcing allocations and contribute to internal initiatives and mentoring.
- Attend industry events and collaborate with leadership to create case studies.
- Share insights and learning across the team from client work and market research.
Experience:
- Proven media experience across digital platforms, ideally within a media agency or consultancy environment.
- Demonstrated ability to manage client-facing engagements and deliver to contract requirements.
- Experience working with financial systems, media forecasting, time tracking and billing.
- Experience using Salesforce is a plus.
- Proactivity, curiosity, and strong time management.
- Excellent organisation and attention to detail, with a 'what’s next' mindset.
- Proficient in self-prioritisation and capable of managing multiple workstreams.
- Comfortable working in a fast-paced, frequently changing environment.
- Strong presentation and communication skills.
- Adept at both contributing to and leading internal initiatives.
#LI-CX1
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
Ready to apply?
Apply to Monks