Spanish/English Bilingual- spoken and written required 

1099 

Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

Medsien is seeking a skilled and compassionate Certified Medical Assistant (CMA) to join our team as a Care Partner. In this role, you will play a crucial part in assisting patients in enrolling into various healthcare programs. The ideal candidate should possess exceptional communication skills, a strong understanding of medical terminology, and a passion for helping others access necessary healthcare services.

We provide highly personalized care for each patient. Patients have the same care partner – a Certified Medical Assistant (CMA) – that calls and stays in touch with the patient each month. The patients and care partners know each other well, building strong relationships and trust. Care partners know their patient’s health and health history well, so they can provide comprehensive, continuous support to their patients. Patients and practices each see the Medsien care team as an extension of the practice. Strong relationships between patients and the care team build engagement, which improves patient health outcomes. Personalized care is a key component of Medsien programs’ long-term success.   

Responsibilities:

1. Patient Enrollment: Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation.
2. Program Eligibility Assessment: Evaluate patient eligibility for specific healthcare programs based on criteria provided, such as age, medical conditions, or other qualifying factors.
3. Patient Consultation: Conduct comprehensive consultations with patients to gather necessary information and explain the benefits and requirements of various healthcare programs.
4. Documentation and Record-Keeping: Accurately document patient information, enrollment details, and program eligibility assessments in electronic health records (EHR) or other designated systems.
5. Follow-Up and Coordination: Monitor the progress of enrollment applications, communicate with patients, and collaborate with internal and external stakeholders to facilitate the enrollment process.
6. Patient Education: Provide patients with clear and concise explanations regarding healthcare programs offered by Medsien.
7. Compliance and Privacy: Adhere to all relevant privacy regulations, such as HIPAA, and maintain strict confidentiality of patient information.
8. Program Updates: Stay informed about changes, updates, and new offerings related to healthcare programs, and effectively communicate these changes to patients.
9. Collaborative Approach: Work closely with healthcare providers, insurance companies, social workers, and other relevant parties to ensure seamless patient enrollment.

Requirements:

1. Certified Medical Assistant: Possess an active certification as a Medical Assistant from a nationally accredited institution ( NHA, AAMA,NCCT, NAHP, etc).
2. Medical Terminology: Strong knowledge of medical terminology, procedures, and diagnoses to accurately assess patient eligibility.
3. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear and understandable manner.
4. Empathy and Compassion: Demonstrated ability to interact with patients empathetically, showing sensitivity to their needs and concerns.
5. Attention to Detail: Keen eye for detail to ensure accurate completion of enrollment applications and documentation.
6. Organization and Time Management: Effective organizational skills to manage multiple patient enrollments, prioritize tasks, and meet deadlines.
7. Technology Proficiency: Familiarity with electronic health records (EHR) systems, computer proficiency, and the ability to quickly learn new software applications.
8. Ethical Conduct: Maintain a high level of professionalism, integrity, and ethical conduct when dealing with sensitive patient information.
9. Team Player: Ability to work collaboratively in a fast-paced environment, demonstrating flexibility, adaptability, and a positive attitude.

Join our team and make a meaningful impact on patients' lives by ensuring they have access to essential healthcare programs. If you are a compassionate and dedicated Certified Medical Assistant with a passion for helping others, we invite you to apply.

Must speak and write Spanish and English fluently

Monday - Friday Full time position

Remote in the U.S. This is a 1099 role and does not come with benefits

******Must be located near Livonia, MI area Resident****

Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

About Medsien
Medsien is revolutionizing healthcare through cutting-edge remote care management services. We are committed to providing top-tier care coordination for chronic disease management programs, helping practices enhance patient outcomes while maximizing efficiency. Our Medical Assistants play a crucial role in delivering our mission by working directly in clinics to support patients and clinical staff.

Position Overview
As a Medical Assistant at Medsien, you will be stationed in various clinics across the Livonia, MI area, where you will support the implementation and management of Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other care programs. This is not a remote position; you will work directly with physicians and care teams in person to assist with patient engagement and care coordination.

Key Responsibilities

• Work directly in clinics to assist with Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs.
• Engage with patients in person to review their care plans, answer questions, and ensure they are on track with their health goals.
• Serve as a liaison between patients, clinical staff, and Medsien’s care management team to ensure effective care coordination.
• Assist clinic staff with program enrollments, patient follow-ups, and ongoing care monitoring.
• Support physicians and clinical staff in providing seamless patient care by preparing relevant health data for patient visits.
• Work closely with Medsien's care management team to streamline care delivery and identify potential areas for process improvement.

Qualifications

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required.
• 1+ years of experience working in a clinical setting, preferably in a care management or chronic disease management role.
• Strong communication skills and the ability to work collaboratively with clinical staff and patients.
• Proficiency in medical terminology and clinical processes.
• Must be highly organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment.
• Willingness to travel to different clinic locations in the Greater Alexandria, Virginia area as needed.

Why Join Medsien?

• Opportunity to make a direct impact on patient care and outcomes.
• Competitive salary and benefits package.
• Work in a dynamic and growing field within healthcare.
• Collaborate with a passionate and innovative team focused on improving care management across various clinics.

This is a 1099 role 

Monday - Friday 9-5pm ET

Greater Alexandria, Virginia area

Remote Certified Medical Assistant- Enrollment Specialist

Are you a Certified Medical Assistant looking to continue in healthcare from a remote position? While still helping patients? Look no further, Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

Here at Medsien, our Certified Medical Assistants are able to take their clinical experience, knowledge, insight and empathy to improve patients health care, experiences and outcomes. Comprehensive chronic care management benefits patients with 24/7 access to physicians and clinical staff who can meet their urgent and ongoing needs. CCM also benefits practices by electronically capturing all patient interactions for real-time continuity of care.

Patient enrollment is the first step in helping our patients and providers manage their chronic conditions more effectively. If patients aren’t taking advantage of our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs they are missing out on a key tool in managing their Chronic illnesses. Our Enrollment Specialist (Certified Medical Assistants) use their training and knowledge to help patients understand the value of utilizing our CCM and RPM programs. Once they understand that enrollment in these programs allows the provider's and our team to make real time, data driven decisions they are eager to participate. Improving patient care and clinical outcomes is what we strive to accomplish everyday. Medsien’s personalized approach to patient care is unparalleled in the industry. Our goal is for patients to feel as comfortable with us as they do when visiting their providers office. We prioritize compassionate quality care.

As an Enrollment Specialist you will educate and enroll eligible patients from our established clinic partnerships. You will connect with eligible patients through outbound calls, resulting in enrollments to achieve your weekly goals. You will help patients navigate and enroll in these programs to better their health and achieve their wellness goals.

As an Enrollment specialist you’ll receive competitive pay including paid training. Fully remote capabilities (Within US only) and better work life balance.

Key Responsibilities:

• Patient Outreach:
• Initiate contact with potential CCM and RPM patients
• Conduct initial assessments to determine eligibility for CCM/RPM services based on established criteria.

Education and Information Sharing:

•  Clearly and compassionately explain the benefits of enrolling in a CCM/RPM program to patients and their families.
• Provide detailed information about the program's services, including remote monitoring, care coordination.

Enrollment and Documentation:

• Assist eligible patients with the enrollment process, ensuring that all necessary forms and documentation are completed accurately.
• Maintain meticulous records of patient interactions, enrollment status, and program details.

Compliance and Regulatory Knowledge:

• Stay up-to-date with the latest regulations and compliance standards related to CCM/RPM services.
• Ensure all patient enrollments adhere to legal and ethical standards.

Performance Tracking:

Monitor and track your enrollment performance, striving to meet or exceed enrollment goals.

Qualifications:

• National Certification in Medical Assisting
• Strong communication skills, both written and verbal.
• Empathy and the ability to connect with patients and their families.
• Basic knowledge of chronic health conditions and their management.
• Comfortable using technology for documentation and communication.
• Attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.
• Sales or customer service experience is a plus but not required.

Training and Development: You will receive comprehensive training on CCM/RPM program details, enrollment processes, and communication techniques to ensure you are well-prepared for the role.

Company Values: Our company is committed to improving the lives of patients living with chronic health conditions. We prioritize compassion, integrity, and excellence in all our interactions and operations.

If you are passionate about making a meaningful difference in the lives of patients and are eager to embark on a rewarding career in healthcare, we encourage you to apply for this Enrollment Specialist position. Join us in our mission to provide high-quality care and support to those who need it most.

This is a 1099 role and does not come with benefits

Monday - Friday 

Remote in the U.S. only

Important Notice to Job Applicants
All official communications from Medsien, Inc. will come from an email address with our domain @medsien.com only and we will never ask for sensitive personal information such as Social Security numbers or bank account details.

Arabic/English Bilingual- spoken and written required 

Must be a Nationally Certified Medical Assistant

1099 

Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

Medsien is seeking a skilled and compassionate Certified Medical Assistant (CMA) to join our team as a Care Partner. In this role, you will play a crucial part in assisting patients in enrolling into various healthcare programs. The ideal candidate should possess exceptional communication skills, a strong understanding of medical terminology, and a passion for helping others access necessary healthcare services.

We provide highly personalized care for each patient. Patients have the same care partner – a Certified Medical Assistant (CMA) – that calls and stays in touch with the patient each month. The patients and care partners know each other well, building strong relationships and trust. Care partners know their patient’s health and health history well, so they can provide comprehensive, continuous support to their patients. Patients and practices each see the Medsien care team as an extension of the practice. Strong relationships between patients and the care team build engagement, which improves patient health outcomes. Personalized care is a key component of Medsien programs’ long-term success.   

Responsibilities:

1. Patient Enrollment: Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation.
2. Program Eligibility Assessment: Evaluate patient eligibility for specific healthcare programs based on criteria provided, such as age, medical conditions, or other qualifying factors.
3. Patient Consultation: Conduct comprehensive consultations with patients to gather necessary information and explain the benefits and requirements of various healthcare programs.
4. Documentation and Record-Keeping: Accurately document patient information, enrollment details, and program eligibility assessments in electronic health records (EHR) or other designated systems.
5. Follow-Up and Coordination: Monitor the progress of enrollment applications, communicate with patients, and collaborate with internal and external stakeholders to facilitate the enrollment process.
6. Patient Education: Provide patients with clear and concise explanations regarding healthcare programs offered by Medsien.
7. Compliance and Privacy: Adhere to all relevant privacy regulations, such as HIPAA, and maintain strict confidentiality of patient information.
8. Program Updates: Stay informed about changes, updates, and new offerings related to healthcare programs, and effectively communicate these changes to patients.
9. Collaborative Approach: Work closely with healthcare providers, insurance companies, social workers, and other relevant parties to ensure seamless patient enrollment.

Requirements:

1. Certified Medical Assistant: Possess an active certification as a Medical Assistant from a nationally accredited institution ( NHA, AAMA,NCCT, NAHP, etc).
2. Medical Terminology: Strong knowledge of medical terminology, procedures, and diagnoses to accurately assess patient eligibility.
3. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear and understandable manner.
4. Empathy and Compassion: Demonstrated ability to interact with patients empathetically, showing sensitivity to their needs and concerns.
5. Attention to Detail: Keen eye for detail to ensure accurate completion of enrollment applications and documentation.
6. Organization and Time Management: Effective organizational skills to manage multiple patient enrollments, prioritize tasks, and meet deadlines.
7. Technology Proficiency: Familiarity with electronic health records (EHR) systems, computer proficiency, and the ability to quickly learn new software applications.
8. Ethical Conduct: Maintain a high level of professionalism, integrity, and ethical conduct when dealing with sensitive patient information.
9. Team Player: Ability to work collaboratively in a fast-paced environment, demonstrating flexibility, adaptability, and a positive attitude.

Join our team and make a meaningful impact on patients' lives by ensuring they have access to essential healthcare programs. If you are a compassionate and dedicated Certified Medical Assistant with a passion for helping others, we invite you to apply.

Must speak and write Arabic and English fluently

Monday - Friday Full time position

Remote in the U.S. This is a 1099 role and does not come with benefits

Haitian/Creole/English Bilingual- spoken and written required 

Must be a Nationally Certified Medical Assistant

1099 

Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

Medsien is seeking a skilled and compassionate Certified Medical Assistant (CMA) to join our team as a Care Partner. In this role, you will play a crucial part in assisting patients in enrolling into various healthcare programs. The ideal candidate should possess exceptional communication skills, a strong understanding of medical terminology, and a passion for helping others access necessary healthcare services.

We provide highly personalized care for each patient. Patients have the same care partner – a Certified Medical Assistant (CMA) – that calls and stays in touch with the patient each month. The patients and care partners know each other well, building strong relationships and trust. Care partners know their patient’s health and health history well, so they can provide comprehensive, continuous support to their patients. Patients and practices each see the Medsien care team as an extension of the practice. Strong relationships between patients and the care team build engagement, which improves patient health outcomes. Personalized care is a key component of Medsien programs’ long-term success.   

Responsibilities:

1. Patient Enrollment: Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation.
2. Program Eligibility Assessment: Evaluate patient eligibility for specific healthcare programs based on criteria provided, such as age, medical conditions, or other qualifying factors.
3. Patient Consultation: Conduct comprehensive consultations with patients to gather necessary information and explain the benefits and requirements of various healthcare programs.
4. Documentation and Record-Keeping: Accurately document patient information, enrollment details, and program eligibility assessments in electronic health records (EHR) or other designated systems.
5. Follow-Up and Coordination: Monitor the progress of enrollment applications, communicate with patients, and collaborate with internal and external stakeholders to facilitate the enrollment process.
6. Patient Education: Provide patients with clear and concise explanations regarding healthcare programs offered by Medsien.
7. Compliance and Privacy: Adhere to all relevant privacy regulations, such as HIPAA, and maintain strict confidentiality of patient information.
8. Program Updates: Stay informed about changes, updates, and new offerings related to healthcare programs, and effectively communicate these changes to patients.
9. Collaborative Approach: Work closely with healthcare providers, insurance companies, social workers, and other relevant parties to ensure seamless patient enrollment.

Requirements:

1. Certified Medical Assistant: Possess an active certification as a Medical Assistant from a nationally accredited institution ( NHA, AAMA,NCCT, NAHP, etc).
2. Medical Terminology: Strong knowledge of medical terminology, procedures, and diagnoses to accurately assess patient eligibility.
3. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear and understandable manner.
4. Empathy and Compassion: Demonstrated ability to interact with patients empathetically, showing sensitivity to their needs and concerns.
5. Attention to Detail: Keen eye for detail to ensure accurate completion of enrollment applications and documentation.
6. Organization and Time Management: Effective organizational skills to manage multiple patient enrollments, prioritize tasks, and meet deadlines.
7. Technology Proficiency: Familiarity with electronic health records (EHR) systems, computer proficiency, and the ability to quickly learn new software applications.
8. Ethical Conduct: Maintain a high level of professionalism, integrity, and ethical conduct when dealing with sensitive patient information.
9. Team Player: Ability to work collaboratively in a fast-paced environment, demonstrating flexibility, adaptability, and a positive attitude.

Join our team and make a meaningful impact on patients' lives by ensuring they have access to essential healthcare programs. If you are a compassionate and dedicated Certified Medical Assistant with a passion for helping others, we invite you to apply.

Must speak and write Haitian/Creole and English fluently

Monday - Friday 

Remote in the U.S. This is a 1099 role and does not come with benefits

******Must be located near Trenton, MI area Resident****

Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

About Medsien
Medsien is revolutionizing healthcare through cutting-edge remote care management services. We are committed to providing top-tier care coordination for chronic disease management programs, helping practices enhance patient outcomes while maximizing efficiency. Our Medical Assistants play a crucial role in delivering our mission by working directly in clinics to support patients and clinical staff.

Position Overview
As a Medical Assistant at Medsien, you will be stationed in various clinics across the Trenton, MI area, where you will support the implementation and management of Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other care programs. This is not a remote position; you will work directly with physicians and care teams in person to assist with patient engagement and care coordination.

Key Responsibilities

• Work directly in clinics to assist with Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs.
• Engage with patients in person to review their care plans, answer questions, and ensure they are on track with their health goals.
• Serve as a liaison between patients, clinical staff, and Medsien’s care management team to ensure effective care coordination.
• Assist clinic staff with program enrollments, patient follow-ups, and ongoing care monitoring.
• Support physicians and clinical staff in providing seamless patient care by preparing relevant health data for patient visits.
• Work closely with Medsien's care management team to streamline care delivery and identify potential areas for process improvement.

Qualifications

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required.
• 1+ years of experience working in a clinical setting, preferably in a care management or chronic disease management role.
• Strong communication skills and the ability to work collaboratively with clinical staff and patients.
• Proficiency in medical terminology and clinical processes.
• Must be highly organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment.
• Willingness to travel to different clinic locations in the Trenton, MI area as needed.

Why Join Medsien?

• Opportunity to make a direct impact on patient care and outcomes.
• Competitive salary and benefits package.
• Work in a dynamic and growing field within healthcare.
• Collaborate with a passionate and innovative team focused on improving care management across various clinics.

This is a 1099 role 

Monday - Friday 9-5pm ET

Trenton, MI area

******Must be located near Alexandria, Virginia area Resident****

Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

About Medsien
Medsien is revolutionizing healthcare through cutting-edge remote care management services. We are committed to providing top-tier care coordination for chronic disease management programs, helping practices enhance patient outcomes while maximizing efficiency. Our Medical Assistants play a crucial role in delivering our mission by working directly in clinics to support patients and clinical staff.

Position Overview
As a Medical Assistant at Medsien, you will be stationed in various clinics across the Greater Alexandria, Virginia area, where you will support the implementation and management of Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and other care programs. This is not a remote position; you will work directly with physicians and care teams in person to assist with patient engagement and care coordination.

Key Responsibilities

• Work directly in clinics to assist with Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs.
• Engage with patients in person to review their care plans, answer questions, and ensure they are on track with their health goals.
• Serve as a liaison between patients, clinical staff, and Medsien’s care management team to ensure effective care coordination.
• Assist clinic staff with program enrollments, patient follow-ups, and ongoing care monitoring.
• Support physicians and clinical staff in providing seamless patient care by preparing relevant health data for patient visits.
• Work closely with Medsien's care management team to streamline care delivery and identify potential areas for process improvement.

Qualifications

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification required.
• 1+ years of experience working in a clinical setting, preferably in a care management or chronic disease management role.
• Strong communication skills and the ability to work collaboratively with clinical staff and patients.
• Proficiency in medical terminology and clinical processes.
• Must be highly organized, detail-oriented, and capable of handling multiple tasks in a fast-paced environment.
• Willingness to travel to different clinic locations in the Greater Alexandria, Virginia area as needed.

Why Join Medsien?

• Opportunity to make a direct impact on patient care and outcomes.
• Competitive salary and benefits package.
• Work in a dynamic and growing field within healthcare.
• Collaborate with a passionate and innovative team focused on improving care management across various clinics.

This is a 1099 role 

Monday - Friday 9-5pm ET

Greater Alexandria, Virginia area

Outreach Coordinator

Location: Remote (U.S.)
Type: 1099 contractor

About Medsien

Medsien is transforming how healthcare is delivered beyond the hospital walls. We are the leading provider of scalable Remote Care Management solutions, blending innovative technology with compassionate human connection.

Through our hybrid approach—combining certified care partners with AI-powered dashboards, seamless EHR integration, and device connectivity—we help providers offer continuous, proactive care to patients with chronic conditions. Our mission is simple: help patients stay healthier, at home, and connected to their care teams while easing the workload for providers and practice.

We’re scaling quickly and are looking for driven Outreach Coordinators who are excited to grow their careers in phone sales while making a real impact on patient health.

About the Role

As an Outreach Coordinator, you’ll step into a role of patient outreach and enrollment by phone— but with a key difference: Your job is to connect with patients over the phone, build trust, educate them about the benefits, and compassionately guide them through enrollment.

This is an excellent opportunity for individuals eager to develop sales skills while also bringing empathy and patient care to conversations with elderly and often vulnerable patients. Success in this role comes from balancing sales drive with compassionate communication.

What you’ll do

• Connect with patients on the Medsien platform
• Build rapport quickly and communicate program benefits with clarity and empathy
• Listen to patient concerns, handle objections with compassion, and help them feel supported
• Guide patients step-by-step through the enrollment process with patience and professionalism
• Manage your patient call pipeline and follow up as needed to ensure smooth enrollment
• Accurately document all interactions and outcomes in Medsien’s systems
• Collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs
  
  

Why this role is unique

• Blend sales skills with empathy by helping patients access valuable care programs
• Gain real-world experience in phone-based outreach, persuasion, and compassionate selling
• Fully remote role with the backing of a supportive, mission-driven team
• Be part of a healthcare startup where your work directly improves quality of life for patients
  
  

What we’re looking for

• Strong communication skills and a warm, professional phone presence
• Ability to balance sales performance with empathy and patient care
• Motivated by goals, targets, and performance-based results
• Comfortable working in a high-call-volume sales environment while maintaining compassion
• Organized, detail-oriented, and consistent with follow-up
• Self-starter who thrives in a remote setting
• No healthcare background required —coachable, resilience, and a caring approach are what matter most

Enrollment Specialist

Are you a Certified Medical Assistant looking to continue in healthcare from a remote position? While still helping patients? Look no further, Medsien is a leading provider of Care Management and Pain management services to medical practices across the United States.

Medsien is a leading provider of scalable remote care management, enabling healthcare practices to enhance patient engagement, improve outcomes, and optimize operational efficiency. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of those who need it most. We are committed to innovation, collaboration, and delivering exceptional service to our clients and their patients. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management. Our company is committed to improving the lives of patients living with chronic health conditions. We prioritize compassion, integrity, and excellence in all our interactions and operations.

Here at Medsien, our Care Partners are able to take their clinical experience, knowledge, insight, and empathy to improve patients' health care, experiences, and outcomes. Our services benefit patients with 24/7 access to physicians and clinical staff who can meet their urgent and ongoing needs. Medsien’s personalized approach to patient care is unparalleled in the industry. Our goal is for patients to feel as comfortable with us as they do when visiting their provider's office. We prioritize compassionate quality care.

As a Care Partner, you will create and track patients' care plans, accompany them in their healthcare journey.

As a Care Partner you’ll receive competitive pay including paid training, fully remote capabilities (Within US only) and better work life balance.

Our company is committed to improving the lives of patients living with chronic health conditions. We prioritize compassion, integrity, and excellence in all our interactions and operations.

If you are passionate about making a meaningful difference in the lives of patients and are eager to embark on a rewarding career in healthcare, we encourage you to apply for this position. Join us in our mission to provide high-quality care and support to those who need it most.

Key Responsibilities:

• Care Plan Provision:
  • Regularly engage with patients and track their adherence to their care plans.
  • Closely monitor your patients' device readings and dig into any out-of-bound values.
  • Maintain meticulous records of patient interactions, and program details.

• Compliance and Regulatory Knowledge:
  • Stay up-to-date with the latest regulations and compliance standards related to CCM/RPM services.
  • Ensure all patient enrollments adhere to legal and ethical standards.

• Performance Tracking:
  • Monitor and track your care performance, striving to meet or exceed your goals.

Qualifications:

• National Certification in Medical Assisting
• Residence in the US
• Strong communication skills, both written and verbal.
• Empathy and the ability to connect with patients and their families.
• Basic knowledge of chronic health conditions and their management.
• Comfortable using technology for documentation and communication.
• Attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.

Please note that having national certification in Medical Assisting from AAMA, NHA, NCCT, NAHP or similar is a hard job requirement and any single-state certifications, diplomas or completion certificates do not qualify.

Training and Development: 

You will receive comprehensive training on our program details, enrollment processes, and communication techniques to ensure you are well-prepared for the role.

If you are passionate about making a meaningful difference in the lives of patients and are eager to embark on a rewarding career in healthcare, we encourage you to apply for this position. Join us in our mission to provide high-quality care and support to those who need it most. Please don't forget to attach your Medical Assistant certificate. 

This is a 1099 role and does not come with benefits

Monday - Friday 

Our Process 

We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don’t get a call, please don’t be disappointed! We receive many applications for each role and must prioritize who we speak to. 

Employment at Medsien is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics. 

Thank you for taking the time to apply for a position at Medsien! 

Enrollment Specialist

Are you a Certified Medical Assistant looking to continue in healthcare from a remote position? While still helping patients? Look no further, Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.

Medsien is a leading provider of scalable remote care management, enabling healthcare practices to enhance patient engagement, improve outcomes, and optimize operational efficiency. Hundreds of organizations trust Medsien’s unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of those who need it most. We are committed to innovation, collaboration, and delivering exceptional service to our clients and their patients. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management. Our company is committed to improving the lives of patients living with chronic health conditions. We prioritize compassion, integrity, and excellence in all our interactions and operations.

Here at Medsien, our Certified Medical Assistants are able to take their clinical experience, knowledge, insight, and empathy to improve patients' health care, experiences, and outcomes. Comprehensive chronic care management benefits patients with 24/7 access to physicians and clinical staff who can meet their urgent and ongoing needs. CCM also benefits practices by electronically capturing all patient interactions for real-time continuity of care.

Patient enrollment is the first step in helping our patients and providers manage their chronic conditions more effectively. If patients aren’t taking advantage of our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs, they are missing out on a key tool in managing their Chronic illnesses. Our Enrollment Specialists (Certified Medical Assistants) use their training and knowledge to help patients understand the value of utilizing our CCM and RPM programs. Once they understand that enrollment in these programs allows the providers and our team to make real-time, data-driven decisions, they are eager to participate. Improving patient care and clinical outcomes is what we strive to accomplish every day. Medsien’s personalized approach to patient care is unparalleled in the industry. Our goal is for patients to feel as comfortable with us as they do when visiting their provider's office. We prioritize compassionate quality care.

As an Enrollment Specialist you will educate and enroll eligible patients from our established clinic partnerships. You will connect with eligible patients through outbound calls, resulting in enrollments to achieve your weekly goals. You will help patients navigate and enroll in these programs to better their health and achieve their wellness goals.

As an Enrollment specialist you’ll receive competitive pay including paid training. Fully remote capabilities (Within US only) and better work life balance.

Company Values: Our company is committed to improving the lives of patients living with chronic health conditions. We prioritize compassion, integrity, and excellence in all our interactions and operations.

If you are passionate about making a meaningful difference in the lives of patients and are eager to embark on a rewarding career in healthcare, we encourage you to apply for this Enrollment Specialist position. Join us in our mission to provide high-quality care and support to those who need it most.

Key Responsibilities:

• Patient Outreach:
  • Initiate contact with potential CCM and RPM patients
  • Conduct initial assessments to determine eligibility for CCM/RPM services based on established criteria.

• Education and Information Sharing:
  • Clearly and compassionately explain the benefits of enrolling in a CCM/RPM program to patients and their families.
  • Provide detailed information about the program's services, including remote monitoring, care coordination.

• Enrollment and Documentation:
  • Assist eligible patients with the enrollment process, ensuring that all necessary forms and documentation are completed accurately.
  • Maintain meticulous records of patient interactions, enrollment status, and program details.

• Compliance and Regulatory Knowledge:
  • Stay up-to-date with the latest regulations and compliance standards related to CCM/RPM services.
  • Ensure all patient enrollments adhere to legal and ethical standards.

• Performance Tracking:
  • Monitor and track your enrollment performance, striving to meet or exceed enrollment goals.

Qualifications:

• National Certification in Medical Assisting
• Residence in the US
• Strong communication skills, both written and verbal.
• Empathy and the ability to connect with patients and their families.
• Basic knowledge of chronic health conditions and their management.
• Comfortable using technology for documentation and communication.
• Attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.
• Sales or customer service experience is a plus but not required.

Please note that having national certification in Medical Assisting from AAMA, NHA, NCCT, NAHP or similar is a hard job requirement and any single-state certifications, diplomas or completion certificates do not qualify.

Training and Development: 

You will receive comprehensive training on CCM/RPM program details, enrollment processes, and communication techniques to ensure you are well-prepared for the role.

If you are passionate about making a meaningful difference in the lives of patients and are eager to embark on a rewarding career in healthcare, we encourage you to apply for this Enrollment Specialist position. Join us in our mission to provide high-quality care and support to those who need it most. Please don't forget to attach your Medical Assistant certificate. 

This is a 1099 role and does not come with benefits

Monday - Friday 

Our Process 

We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don’t get a call, please don’t be disappointed! We receive many applications for each role and must prioritize who we speak to. 

Employment at Medsien is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics. 

Thank you for taking the time to apply for a position at Medsien!