About MasterControl:

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com.

ROLE: 
Design and own a governed semantic layer and procedural query system that enables AI agents to reliably converse with enterprise data. Build the bridge between user intent → structured queries → reproducible results, ensuring all interactions are accurate, explainable, and deterministic.

RESPONSIBILITIES:

• Define canonical entities, relationships, metrics, and hierarchies
• Enforce consistent business definitions across systems
• Model join paths, grain, and aggregation rules
• Create versioned, reusable metric definitions
• Resolve conflicting logic across teams
• Ensure correctness across all query combinations
• Design APIs for filtering, aggregation, grouping, and joins
• Enable agents to operate via predefined semantic procedures, not raw SQL
• Map intent → validated query plans
• Support systems where users ask questions in natural language
• Ensure responses are grounded in: Semantic layer definitions. Deterministic execution paths
• Control how queries are constructed: Enforce valid joins and filters. Prevent ambiguity and incorrect aggregations
• Inspect and optimize generated SQL
• Maintain traceability from source → semantic model → output
• Implement validation tests and metric checks
• Optimize queries, materializations, and caching
• Ensure low-latency responses for interactive use

REQUIREMENTS:

• 5–7 years of experience in large-scale enterprise data modeling for AI/ML applications
• Strong proficiency in Java or Python, with a preference for Java for production service development and Python for NLP workflows
• Deep understanding of joins, grain, aggregations, and window functions
• Strong experience with semantic layers (e.g. Cube) and modern data warehouses (e.g. Snowflake)
• Experience building metric layers used across teams, and with query abstraction or API-based data access

PREFERRED:

• Experience enabling natural language → data query systems
  Familiarity with:
• Controlled use of LLMs in data applications
• Query planning or rule-based systems

WHAT WE ARE NOT LOOKING FOR:

• Direct AI/LLM access to raw databases
• Ad-hoc or conflicting metric definitions
• Opaque or non-traceable query generation

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• Some travel is required, typically to meet with customers, team and organizational meetings, etc. 

• Must be able to work exceptionally well with people of varying backgrounds and personality types. 

• Ability to operate a computer and work at a desk for extended periods of time. 

• Ability to communicate effectively in writing, in person, over the telephone and through various collaborative tools such as Zoom, Confluence and Slack. 

Why Work Here?

#WhyWorkAnywhereElse?

MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here are some of the benefits MasterControl employees enjoy:

• Competitive compensation
• Schedule flexibility
• Fitness clubs (you get paid to have fun and be active!)
• Company parties and employee recognition programs
• Wellness programs
• Much, much more!

MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact MCTalent@MasterControl.com or call (801) 942-4000 and ask to speak with a member of Human Resources.
Equal Opportunity Employer, including disability and protected veteran status.

About MasterControl:

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com.

SUMMARY
We are seeking an intern for the role Integrations Engineer in our Professional Services team with emphasis on developing and maintaining enterprise-level integrations and tools. The ideal candidate will have strong understanding of server-side programming languages and great aptitude for understanding, learning and ultimately performing integrations with MasterControl products and other systems.
 
RESPONSIBILITIES
•    Understand and train on MasterControl suite of products.
•    Work with existing Integration Engineers to learn integration methodologies
•    Work and assist existing Integration Engineers to complete development tasks, documentation with the goal of performing the end-to-end integration by self.
•    Monitor, support, and troubleshoot existing integrations
•    Engage with your team, participate in code reviews, with a quality mindset across the team and encourage AI-enhanced design principles
•    Be customer-focused, with a high emphasis on quality in execution
•    Assist existing team in data services such as report building, migrations that impacts customers.
 
QUALIFICATIONS
•    Pursuing or recently completed a degree in Computer Science, Software Engineering, or a related field.
•    Understanding of any object-oriented programming languages such as Java with some project experience.
•    Basic familiarity with JavaScript, TypeScript, Java, Python, or other relevant programming languages
•    Understanding of any cloud-based platforms such as AWS, Azure.
•    Familiarity with cloud platforms (AWS, Azure, GCP)
•    Understanding of XML, JSON, and other data formats
•    Understanding of database systems and SQL
•    Experience with version control systems (Git)
•    Eagerness to learn and work with AI-driven development tools and solutions
•    Strong critical thinking, problem-solving, and communication abilities
•    A strong sense of responsibility and drive to grow and contribute 
•    Good Standing in current curriculum with no backlogs and NOC from the college or university for the program
 
PHYSICAL DEMANDS AND WORKING CONDITIONS
•    Ability to operate a computer and work at a desk for extended periods of time
•    Ability to communicate effectively in writing, in person, over the telephone and in e-mail
•    Ability to work occasional overtime and travel depending on the organization's needs
•    Ability to work close to 40 hours per week within a professional environment and/or work location.

Why Work Here?

#WhyWorkAnywhereElse?

MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here are some of the benefits MasterControl employees enjoy:

• Competitive compensation
• Schedule flexibility
• Fitness clubs (you get paid to have fun and be active!)
• Company parties and employee recognition programs
• Wellness programs
• Much, much more!

MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact MCTalent@MasterControl.com or call (801) 942-4000 and ask to speak with a member of Human Resources.
Equal Opportunity Employer, including disability and protected veteran status