Klaviyo
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At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
About the role
At Klaviyo, we're building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.
We're looking for product designers to help shape that future. This role focuses on delivering polished, user-centered designs for a defined product area by improving usability, reducing friction, and helping customers move faster and make better decisions.
Designers at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You'll partner closely with product and engineering to understand problems, iterate on ideas, and deliver meaningful outcomes.
This is a role where you'll grow your independence over time. We share work early, iterate often, and prioritize curiosity, collaboration, and craft.
What you’ll do
- Design end-to-end product experiences across Klaviyo’s platform
- Translate complex workflows into clear, intuitive, well-documented solutions
- Design AI-assisted experiences that help users create, decide, and act more effectively
- Prototype and iterate using AI tools alongside traditional design workflows
- Apply Klaviyo's design systems consistently and contribute feedback to help evolve them
- Collaborate with PM and engineering from problem definition through launch, with a focus on clear and consistent communication
- Participate in and conduct customer research and usability testing to validate ideas and connect design decisions to real user needs
What you’ll need
- Excellent design craft with strong fundamentals in visual hierarchy, interaction design, and usability.
- Ability to translate complexity into clear, polished solutions
- Experience working with design systems and applying patterns consistently across a product
- AI fluency. Actively uses tools like Claude, Cursor, v0, or similar to accelerate workflows and prototyping
- Prototyping mindset. Comfortable moving from concept to prototype to iteration, focused on learning and improving quickly
- Collaborative approach. Partners closely with product and engineering throughout the design process, shares work regularly, and communicates design rationale clearly
- Research-driven. Participates in and conducts usability testing and customer conversations to connect design decisions to real user needs and outcomes
- Adaptability. Proactively seeks out feedback, iterates quickly, and navigates evolving priorities with a positive and curious attitude
Nice to have:
- Experience with complex or data-rich products
- Familiarity with marketing, messaging, or growth platforms
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Ready to apply?
Apply to Klaviyo
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
About the role
At Klaviyo, we’re building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.
We’re looking for product designers to help shape that future. This role focuses on simplifying complex systems, improving usability, and designing experiences that help customers move faster and make better decisions.
Designers at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You’ll partner closely with product and engineering to define problems, test ideas quickly, and deliver meaningful outcomes.
This is a role with a high degree of ownership. We share work early, iterate often, and prioritize speed, learning, and impact.
What you’ll do
- Design end-to-end product experiences across Klaviyo’s platform
- Simplify complex workflows into intuitive, scalable solutions
- Design AI-assisted experiences that help users create, decide, and act more effectively
- Rapidly prototype and iterate using AI tools alongside traditional design workflows
- Raise the quality of frontend experiences by proactively identifying UX issues and driving them through to ensure they are fixed in the product
- Contribute to shared systems, patterns, and foundations across the product
- Use customer insights and research to validate ideas and guide decisions
What you’ll need
- Strong systems thinking and ability to design across complex, end-to-end experiences
- High-quality UX and interaction design craft, with the ability to simplify complexity
- Experience working in fast-moving, ambiguous environments
- AI-first design practice. Actively uses tools like Claude, Cursor, v0, or similar as part of day-to-day workflows. Comfortable using AI to explore ideas, generate code, and accelerate prototyping
- Builder mindset. Able to move quickly from concept to prototype to iteration, shaping both structure and UX quality
- Collaborative approach. Works closely with product and engineering from problem definition through launch, and contributes to shared thinking across teams
- Research-driven. Uses customer conversations and testing to validate ideas and adjust direction quickly
- Adaptability. Comfortable navigating evolving product spaces and shifting priorities
Nice to have:
- Experience with complex or data-rich products
- Familiarity with marketing, messaging, or growth platforms
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Ready to apply?
Apply to Klaviyo
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
About the Team:
Our Product Design team is organized into a series of product pillars, where multiple teams contribute to the goals of a larger mission. This role sits within our Data Infrastructure pillar, a space where design has an outsized impact on how our data platform is understood, adopted, and built upon. You'll be leading design for a domain that sits at the intersection of complex technical systems and the product experiences they power, working closely with infrastructure and platform teams to shape how data capabilities translate into intuitive, scalable product experiences. Please note that this is a hybrid role that requires 3 days/week onsite in our Boston office. Fully remote candidates will not be considered at this time.
About the Role:
We are seeking a talented and experienced Lead Product Designer to lead design for our Data Infrastructure pillar, empowering your team to do some of the most technically nuanced and consequential design work at Klaviyo. In this role, you will lead a team of designers and be responsible for craft, quality, and the strategic vision that connects platform capabilities to customer outcomes. You are expected to utilize your full range of product strategy, interaction design, and systems thinking skills, moving fast with strong judgment, developing a clear POV, and shaping outcomes in close partnership with the product teams who own the surfaces that your platform and work influences.
What You'll Do:
- Lead a team of designers working across a technically complex domain, maintaining a high bar for craft, clarity, and consistency even in ambiguous problem spaces
- Model and champion an AI-native way of working, actively experimenting with and integrating AI tools into your design and leadership practice and helping your team do the same
- Develop and champion a clear design vision for the Data Infrastructure pillar, connecting the technical and data layer to real customer impact and product direction
- Collaborate closely with cross-functional leaders across engineering, product, data, and platform teams, building relationships proactively and driving alignment across stakeholders
- Navigate technically complex spaces with confidence, translating infrastructure and data concepts into experiences that are intuitive for end users
- Advocate for design's role in platform and infrastructure decisions, communicating strategy, vision, and progress clearly to a range of audiences
- Foster a culture of craft, curiosity, learning, and care, coaching and supporting your team's growth and their output
- Ensure accessibility and inclusivity by aligning work with WCAG standards and universal design principles
Who You Are:
- Experience in product design within technically complex domains, ideally with exposure to infrastructure, platform, or data-layer products and an understanding of how they shape and influence the customer experience
- Demonstrated ability to develop a strong POV and design strategy, and to execute against it with measurable impact in ambiguous, fast-moving environments
- Able to think big while staying action-oriented, breaking vision into clear priorities, milestones, and roadmaps
- An AI-native approach to your work, actively leveraging AI tools to improve the quality, speed, and impact of your practice. You bring genuine curiosity and a habit of continuous experimentation, and you raise the bar for how your team and peers think about and adopt AI in their own work
- Strong systems thinker who can zoom out to see patterns across a complex product surface and zoom in to uphold quality at the detail level
- Proven ability to influence cross-functional partners and drive decisions without direct ownership, building trust and alignment through relationships and clear communication
- Deep experience with Figma, component architecture, and design systems thinking as it applies to platform and infrastructure contexts
- Strong knowledge of accessibility and inclusive design, including WCAG compliance
- Excellent communication skills, able to present a clear narrative to technical and non-technical audiences alike and lead effectively through influence
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Ready to apply?
Apply to Klaviyo
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
About the Role
We’re looking for a Lead Product Designer to join our growing design organization. As a senior individual contributor, you’ll play a key role in setting design direction, shaping product strategy, and driving high-quality user experiences. You’ll collaborate closely with Product Managers, Engineers, and Researchers to bring bold ideas to life and ensure that what we design is not only functional but also fast, intuitive, and inspiring.
This role requires someone excited to tackle ambitious design challenges, mentor others on the team, and leverage design to drive meaningful business outcomes.
How You’ll Have an Impact
- Partner with cross-functional teams to get design projects prioritized, shipped, and delivering measurable results.
- Lead and coordinate multiple complex initiatives simultaneously.
- Create design flows, prototypes, sketches, and polished UI.
- Facilitate design critiques and provide constructive feedback as a design leader.
- Drive process improvements across the design lifecycle.
- Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
- Adapt the design process to support cross-functional problem solving.
- Contribute to design culture and team growth, including interviewing and mentoring.
What You’ll Need
- 8+ years of professional product design experience.
- A strong portfolio that demonstrates end-to-end design work — from defining problems and audiences through product adoption and iteration.
- Experience driving product growth through experimentation, data-informed design, and continuous iteration.
- You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
- Ability to collaborate effectively in a fast-paced environment and bring cross-functional teams together.
- A systems-thinking mindset, able to identify and design for common components and scalable patterns.
- Comfort taking a unique or even unpopular perspective and facilitating productive discussions toward alignment.
- A growth mindset, adaptability, and strong problem-solving skills.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Ready to apply?
Apply to Klaviyo
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
We’re a technology company that combines customer data and marketing software to help businesses of every size — from entrepreneurs to global brands — deliver amazing customer experiences. We thrive on solving challenging problems, and our mission is to empower creators to own their success. Please note that this is a hybrid role located in Boston that requires 3 days/week in our office. Fully remote candidates will not be considered at this time.
About the Role
We’re looking for a Product Designer to join our growing design organization. As a key individual contributor, you’ll help shape product strategy and deliver high-quality user experiences. You’ll collaborate closely with Product Managers, Engineers, and Researchers to bring bold ideas to life and ensure that what we design is not only functional but also fast, intuitive, and inspiring. This role requires someone excited to tackle ambitious design challenges, contribute strong design thinking, and use design to drive meaningful business outcomes.
How You’ll Have an Impact
- Partner with cross-functional teams to get design projects prioritized, shipped, and delivering measurable results.
- Contribute to multiple complex initiatives simultaneously.
- Create design flows, prototypes, sketches, and polished UI.
- Participate in design critiques, providing and incorporating constructive feedback.
- Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
- Support process improvements across the design lifecycle.
- Adapt the design process to support cross-functional problem solving.
- Contribute to team growth and design culture.
What You’ll Need
- 3–5+ years of professional product design experience.
- A strong portfolio that demonstrates end-to-end design work — from defining problems and audiences through product adoption and iteration.
- Experience driving product outcomes through experimentation, data-informed design, and continuous iteration.
- Ability to collaborate effectively in a fast-paced environment and bring cross-functional teams together.
- You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
- A systems-thinking mindset, able to identify and design for common components and scalable patterns.
- Comfort sharing a unique perspective and facilitating productive discussions toward alignment.
- A growth mindset, adaptability, and strong problem-solving skills.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Ready to apply?
Apply to Klaviyo
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
We are searching for a curious and creative Senior Product Designer with a focus on the visual and aesthetic side. You'll join us on an exciting journey, to explore, co-create and validate future concepts of Klaviyo’s Design Language making our products the best expression of our brand and ensuring our visual design is best in class.
You’ll work with a team of dedicated engineers, product designers, brand designers, and cross-functional partners to push Klaviyo’s user experience forward while adhering to the highest standards.
How you’ll make a difference:
- You will collaborate closely with product designers, engineers, brand designers, writers, and other stakeholders from around the company to set and uphold high standards for design
- Design visual experiences that unify and exemplify the design language.
- Document, maintain, and evangelize the benefits of the Klaviyo Design System both internally and externally
- Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
- Be the ambassador of the new design system and drive adoption by communicating strategy, plans, and milestones across the organization
- Highlight opportunities to use the system through design critiques, spec reviews, and team meetings.
What you’ll need:
- Product design experience with an accompanying portfolio.
- Experience designing and building durable design systems at scale within a large product organization.
- Documentation of guidelines, standards, patterns, best practices and have an understanding of WCAG standards.
- Ability to create visually appealing and user-friendly interfaces
- Strong understanding of design principles and user experience best practices
- You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
- Critical thinking and attention to detail when exploring solutions at a systematic level and a component level
- Strong visual design sense and appreciation for getting the details right
- Excellent communication and collaboration skills, with the ability to work effectively with engineers and designers to ship new features and components
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Ready to apply?
Apply to Klaviyo